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D-Index & Metrics

Business and Management

D-Index
36
Citations
15784
World Ranking
2009
National Ranking
21

Overview

Kaj Storbacka is affiliated with the Hanken School of Economics in Finland. The primary focus of their research lies within the field of Business, Management and Accounting, with extensive contributions across several subfields including Strategy and Management, Marketing, Organizational Behavior and Human Resource Management, Management Science and Operations Research, as well as Sociology and Political Science.

The main topics covered in Storbacka's work comprise Innovation and Knowledge Management, Business Strategy and Innovation, Service and Product Innovation, Management and Organizational Studies, Customer Service Quality and Loyalty, Innovation Diffusion and Forecasting, and Consumer Retail Behavior Studies.

Their publication record includes numerous papers in prominent journals. Recent papers include:

  • Networks, ecosystems, fields, market systems? Making sense of the business environment, 2020, Industrial Marketing Management
  • Don't adapt, shape! Use the crisis to shape your minimum viable system - And the wider market, 2020, Industrial Marketing Management
  • Adoption of digital sales force automation tools in supply chain: Customers' acceptance of sales configurators, 2020, Industrial Marketing Management
  • Market-shaping: navigating multiple theoretical perspectives, 2021, AMS Review
  • Taking stock of shaping strategies: From firms driving markets for business performance to diverse actors shaping systems for sustainability, 2022, Industrial Marketing Management

Storbacka has frequently published in the following venues:

  • Industrial Marketing Management (6 publications)
  • AMS Review (3 publications)
  • Journal of Business and Industrial Marketing (2 publications)
  • Journal of Service Management Research (1 publication)
  • Journal of Global Scholars of Marketing Science (1 publication)

Their research collaborations include working with coauthors such as Suvi Nenonen, Roderick J. Brodie, Kristian Möller, Tommi Mahlamäki, and Samuli Pylkkönen. Among these, Suvi Nenonen is the most frequent collaborator.

Best Publications

  • Managing the co-creation of value

    Adrian F. Payne;Kaj Storbacka;Pennie Frow

  • Managing Customer Relationships for Profit: The Dynamics of Relationship Quality

    Kaj Storbacka;Tore Strandvik;Christian Grönroos

  • Co-creating brands : Diagnosing and designing the relationship experience

    Adrian Payne;Kaj Storbacka;Pennie Frow;Simon Knox

  • Actor engagement as a microfoundation for value co-creation

    Kaj Storbacka;Roderick J. Brodie;Tilo Böhmann;Paul P. Maglio

  • Managing Co-creation Design: A Strategic Approach to Innovation

    Pennie Frow;Suvi Nenonen;Adrian Payne;Kaj Storbacka

  • A solution business model: Capabilities and management practices for integrated solutions

    Kaj Storbacka

  • Business model design: conceptualizing networked value co-creation

    Suvi Maria Nenonen;Kaj Storbacka

  • Segmentation based on customer profitability — retrospective analysis of retail bank customer bases

    Kaj Storbacka

  • Scripting markets: From value propositions to market propositions

    Kaj Storbacka;Suvi Nenonen

  • Solution business models : transformation along four continua

    Kaj Storbacka;Charlotta Windahl;Suvi Nenonen;Anna Salonen

  • Capabilities for market-shaping: triggering and facilitating increased value creation

    Suvi Nenonen;Kaj Storbacka;Charlotta Windahl

  • The changing role of sales: viewing sales as a strategic, cross‐functional process

    Kaj Storbacka;Lynette Ryals;Iain A. Davies;Suvi Nenonen

  • Practices as Markets: Value Co-Creation in E-Invoicing:

    Oskar Korkman;Kaj Storbacka;Bo Harald

  • Designing Business Models for Value Co-Creation

    Kaj Storbacka;Pennie Frow;Suvi Maria Nenonen;Adrian Payne

  • Markets as configurations

    Kaj Storbacka;Suvi Nenonen

  • A holistic market conceptualization

    Cristina Mele;Jaqueline Pels;Kaj Storbacka

  • Networks, ecosystems, fields, market systems? Making sense of the business environment

    Kristian Möller;Suvi Nenonen;Kaj Storbacka

  • A new perspective on market dynamics: Market plasticity and the stability–fluidity dialectics

    Suvi Nenonen;Hans Kjellberg;Jaqueline Pels;Lilliemay Cheung

  • Customer relationships and the heterogeneity of firm performance

    Kaj Storbacka;Suvi Nenonen

  • Markets changing, changing markets: Institutional work as market shaping:

    Jonathan J. Baker;Jonathan J. Baker;Kaj Storbacka;Roderick J. Brodie

  • Learning with the market: Facilitating market innovation

    Kaj Storbacka;Suvi Nenonen;Suvi Nenonen

Frequent Co-Authors

Adrian Payne
Adrian Payne University of New South Wales
Roderick J. Brodie
Roderick J. Brodie University of Auckland
Pennie Frow
Pennie Frow University of Sydney
Hans Kjellberg
Hans Kjellberg Stockholm School of Economics
Kristian Möller
Kristian Möller Aalto University
Janet R. McColl-Kennedy
Janet R. McColl-Kennedy University of Queensland
Sharon A. Alvarez
Sharon A. Alvarez University of Pittsburgh
Stephen L. Vargo
Stephen L. Vargo University of Oklahoma
Lynette Ryals
Lynette Ryals Cranfield University
Paul P. Maglio
Paul P. Maglio University of California, Merced

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