World's Best Scientists 2026 revealed!

D-Index & Metrics

Business and Management

D-Index
30
Citations
8329
World Ranking
2910
National Ranking
1132

Clay M. Voorhees publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Clay M. Voorhees sits on this spectrum.

35–39 publications: 2 scientists 40–44 publications: 2 scientists 45–49 publications: 5 scientists 50–54 publications: 20 scientists 55–59 publications: 39 scientists 60–64 publications: 66 scientists 65–69 publications: 52 scientists 70–74 publications: 80 scientists 75–79 publications: 83 scientists 80–84 publications: 116 scientists 85–89 publications: 94 scientists 90–94 publications: 111 scientists 95–99 publications: 122 scientists 100–104 publications: 104 scientists 105–109 publications: 113 scientists 110–114 publications: 96 scientists 115–119 publications: 97 scientists 120–124 publications: 112 scientists 125–129 publications: 93 scientists 130–134 publications: 79 scientists 135–139 publications: 69 scientists 140–144 publications: 80 scientists 145–149 publications: 81 scientists 150–154 publications: 85 scientists 155–159 publications: 50 scientists 160–164 publications: 74 scientists 165–169 publications: 61 scientists 170–174 publications: 40 scientists 175–179 publications: 44 scientists 180–184 publications: 47 scientists 185–189 publications: 59 scientists 190–194 publications: 35 scientists 195–199 publications: 37 scientists 200–204 publications: 49 scientists 205–209 publications: 48 scientists 210–214 publications: 34 scientists 215–219 publications: 31 scientists 220–224 publications: 37 scientists 225–229 publications: 34 scientists 230–234 publications: 25 scientists 235–239 publications: 28 scientists 240–244 publications: 34 scientists 245–249 publications: 28 scientists 250–254 publications: 23 scientists 255–259 publications: 22 scientists 260–264 publications: 11 scientists 265–269 publications: 16 scientists 270–274 publications: 23 scientists 275–279 publications: 12 scientists 280–284 publications: 16 scientists 285–289 publications: 10 scientists 290–294 publications: 12 scientists 295–299 publications: 12 scientists 300–304 publications: 8 scientists 305–309 publications: 13 scientists 310–314 publications: 13 scientists 315–319 publications: 6 scientists 320–324 publications: 10 scientists 325–329 publications: 9 scientists 330–334 publications: 7 scientists 335–339 publications: 10 scientists 340–344 publications: 10 scientists 345–349 publications: 7 scientists 350–354 publications: 4 scientists 355–359 publications: 10 scientists 360–364 publications: 3 scientists 365–369 publications: 7 scientists 370–374 publications: 2 scientists 375–379 publications: 8 scientists 380–384 publications: 4 scientists 385–389 publications: 5 scientists 390–394 publications: 5 scientists 395–399 publications: 2 scientists 400–404 publications: 2 scientists 405–409 publications: 4 scientists 410–414 publications: 3 scientists 415–419 publications: 2 scientists 420–424 publications: 5 scientists 425–429 publications: 3 scientists 430–434 publications: 1 scientists 435 publications: 1 scientists 436+ publications: 100 scientists
35 publications 436+

This scientist: 69 publications — 6th percentile

6% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 436 publications or more.

Clay M. Voorhees D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Clay M. Voorhees sits on this spectrum.

30 D-Index: 156 scientists 31 D-Index: 159 scientists 32 D-Index: 171 scientists 33 D-Index: 161 scientists 34 D-Index: 135 scientists 35 D-Index: 124 scientists 36 D-Index: 114 scientists 37 D-Index: 111 scientists 38 D-Index: 103 scientists 39 D-Index: 89 scientists 40 D-Index: 81 scientists 41 D-Index: 97 scientists 42 D-Index: 80 scientists 43 D-Index: 69 scientists 44 D-Index: 68 scientists 45 D-Index: 63 scientists 46 D-Index: 54 scientists 47 D-Index: 69 scientists 48 D-Index: 50 scientists 49 D-Index: 58 scientists 50 D-Index: 54 scientists 51 D-Index: 62 scientists 52 D-Index: 54 scientists 53 D-Index: 43 scientists 54 D-Index: 49 scientists 55 D-Index: 35 scientists 56 D-Index: 40 scientists 57 D-Index: 44 scientists 58 D-Index: 34 scientists 59 D-Index: 29 scientists 60 D-Index: 48 scientists 61 D-Index: 32 scientists 62 D-Index: 30 scientists 63 D-Index: 22 scientists 64 D-Index: 22 scientists 65 D-Index: 19 scientists 66 D-Index: 20 scientists 67 D-Index: 18 scientists 68 D-Index: 17 scientists 69 D-Index: 21 scientists 70 D-Index: 20 scientists 71 D-Index: 19 scientists 72 D-Index: 14 scientists 73 D-Index: 10 scientists 74 D-Index: 16 scientists 75 D-Index: 24 scientists 76 D-Index: 13 scientists 77 D-Index: 19 scientists 78 D-Index: 8 scientists 79 D-Index: 6 scientists 80 D-Index: 4 scientists 81 D-Index: 12 scientists 82 D-Index: 7 scientists 83 D-Index: 7 scientists 84 D-Index: 6 scientists 85 D-Index: 10 scientists 86 D-Index: 4 scientists 87 D-Index: 11 scientists 88 D-Index: 6 scientists 89+ D-Index: 96 scientists
30 D-Index 89+

This scientist: 30 D-Index — 5th percentile

5% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 89 D-Index or more.

Overview

Clay M. Voorhees is affiliated with the University of Alabama in the United States. Their research primarily spans the fields of Business, Management and Accounting, with significant contributions to Social Sciences. Within these broader domains, Voorhees has focused on subfields including Marketing, Sociology and Political Science, Organizational Behavior and Human Resource Management, Social Psychology, and Strategy and Management.

Their scholarly output includes numerous publications that address various topics in marketing and consumer behavior. Key research areas include Digital Marketing and Social Media, Customer Service Quality and Loyalty, Consumer Behavior in Brand Consumption and Identification, Consumer Retail Behavior Studies, Consumer Market Behavior and Pricing, Service and Product Innovation, and Technology Adoption and User Behaviour.

Voorhees has published extensively in several academic journals. The most frequent venues for their work are:

  • Journal of Business Research
  • Journal of Service Research
  • Journal of the Academy of Marketing Science
  • International Journal of Research in Marketing
  • Journal of Retailing

Among their recent papers are:

  • "Don't Forget About the Frontline Employee During the COVID-19 Pandemic: Preliminary Insights and a Research Agenda on Market Shocks" (2020) in Journal of Service Research
  • "Engaging the Avatar: The effects of authenticity signals during chat-based service recoveries" (2022) in Journal of Business Research
  • "Customer success management, customer health, and retention in B2B industries" (2023) in International Journal of Research in Marketing
  • "Self-oriented competitiveness in salespeople: sales management implications" (2021) in Journal of the Academy of Marketing Science
  • "Information Search and Product Returns Across Mobile and Traditional Online Channels" (2021) in Journal of Retailing

Voorhees frequently collaborates with several co-authors, including:

  • Paul W. Fombelle
  • Bryan Hochstein
  • Alexander B. Pratt
  • Judith M. Whipple
  • Stanley E. Griffis

Best Publications

  • Discriminant validity testing in marketing: an analysis, causes for concern, and proposed remedies

    Clay M. Voorhees;Michael K. Brady;Roger Calantone;Edward Ramirez

  • Online brand community engagement: Scale development and validation

    Brian J. Baldus;Clay M. Voorhees;Roger J. Calantone

  • Service encounters, experiences and the customer journey: Defining the field and a call to expand our lens

    Clay M. Voorhees;Paul W. Fombelle;Yany Gregoire;Sterling Bone

  • The impact of brand trust and satisfaction on retailer repurchase intentions

    James J. Zboja;Clay M. Voorhees

  • Understanding the Influence of Cues from Other Customers in the Service Experience: A Scale Development and Validation

    E. Deanne Brocato;Clay M. Voorhees;Julie Baker

  • A voice from the silent masses: An exploratory and comparative analysis of noncomplainers

    Clay M. Voorhees;Michael K. Brady;David M. Horowitz

  • Effectiveness of Marketing Cues on Consumer Perceptions of Quality: The Moderating Roles of Brand Reputation and Third-Party Information

    Billur Akdeniz;Roger J. Calantone;Clay M. Voorhees

  • The Drivers of Loyalty Program Success: An Organizing Framework and Research Agenda

    Michael McCall;Clay Voorhees

  • Conveying Trustworthiness to Online Consumers: Reactions to Consensus, Physical Store Presence, Brand Familiarity, and Generalized Suspicion

    Ray L. Benedicktus;Michael K. Brady;Peter R. Darke;Clay M. Voorhees

  • A service perspective on the drivers of complaint intentions

    Clay M. Voorhees;Michael K. Brady

  • Service Sweethearting: Its Antecedents and Customer Consequences

    Michael K. Brady;Clay M. Voorhees;Michael J. Brusco

  • The good guys don't always win: the effect of valence on service perceptions and consequences

    Michael K. Brady;Clay M. Voorhees;J. Joseph Cronin;Brian L. Bourdeau

  • Creating consumer attachment to retail service firms through sense of place

    E. Deanne Brocato;Julie Baker;Clay M. Voorhees

  • The Promise and Perils of Wearable Sensors in Organizational Research

    Daniel Chaffin;Ralph Heidl;John R. Hollenbeck;Michael Howe

  • Engaging the Avatar: The effects of authenticity signals during chat-based service recoveries

    Unknown

  • It Depends: Moderating the Relationships Among Perceived Waiting Time, Anger, and Regret

    Clay M. Voorhees;Julie Baker;Brian L. Bourdeau;E. Deanne Brocato

  • The pursuit of counterfeited luxury: An examination of the negative side effects of close consumer–brand connections

    Praneet Randhawa;Roger J. Calantone;Clay M. Voorhees

  • The Role of the Sales-Service Interface and Ambidexterity in the Evolving Organization: A Multilevel Research Agenda

    Adam A. Rapp;Daniel G. Bachrach;Karen E. Flaherty;Douglas E. Hughes

  • Don’t Forget About the Frontline Employee During the COVID-19 Pandemic: Preliminary Insights and a Research Agenda on Market Shocks

    Clay M. Voorhees;Paul W. Fombelle;Sterling A. Bone

  • The effects of service on multichannel retailers ' brand equity

    Ryan C. White;Sacha Joseph-Mathews;Clay M. Voorhees

  • Modeling service alliances: an exploratory investigation of spillover effects in service partnerships

    Brian L. Bourdeau;J. Joseph Cronin;Clay M. Voorhees

Frequent Co-Authors

Roger J. Calantone
Roger J. Calantone Michigan State University
Michael K. Brady
Michael K. Brady Florida State University
John R. Hollenbeck
John R. Hollenbeck Michigan State University
Anders Gustafsson
Anders Gustafsson BI Norwegian Business School
J. Joseph Cronin
J. Joseph Cronin Florida State University
Michael J. Brusco
Michael J. Brusco Florida State University
Thorsten Gruber
Thorsten Gruber Loughborough University
Thomas C. Baker
Thomas C. Baker Pennsylvania State University
Daniel G. Bachrach
Daniel G. Bachrach University of Alabama
Kenneth K. Boyer
Kenneth K. Boyer The Ohio State University

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