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Business and Management

D-Index
44
Citations
38527
World Ranking
1301
National Ranking
55

Overview

James Y. L. Thong is affiliated with the Hong Kong University of Science and Technology in China. Their research spans multiple domains within social sciences and computer science, focusing primarily on information systems and management as well as the broader interactions between technology and society.

The key areas of study in their work include:

  • Technology Adoption and User Behaviour
  • E-Government and Public Services
  • Digital Marketing and Social Media
  • Software Engineering Techniques and Practices
  • Software Engineering Research
  • Collaboration in agile enterprises
  • Customer Service Quality and Loyalty

Thong's publications cover both social sciences and computer science fields, with a particular emphasis on information systems and management. Subfields include sociology and political science, political science and international relations, and management of technology and innovation.

Frequent publication venues for their work include:

  • SSRN Electronic Journal
  • Journal of Management Information Systems
  • Public Administration Review
  • Information Systems Journal
  • International Journal of Information Management

Among the recent papers associated with Thong are the following:

  • "Service Design and Citizen Satisfaction with E-Government Services: A Multidimensional Perspective," 2020, Public Administration Review
  • "How agile software development methods reduce work exhaustion: Insights on role perceptions and organizational skills," 2020, Information Systems Journal
  • "Protecting Against Threats to Information Security: An Attitudinal Ambivalence Perspective," 2021, Journal of Management Information Systems
  • "Design characteristics and service experience with e-government services: A public value perspective," 2024, International Journal of Information Management
  • "The Impact of Animated Banner Ads on Online Consumers: A Feature-Level Analysis Using Eye Tracking," 2021, Journal of the Association for Information Systems

Thong has collaborated frequently with several researchers, including:

  • Frank K. Y. Chan
  • Viswanath Venkatesh
  • Susan A. Brown
  • Hartmut Hoehle
  • Kai Spohrer

Their research encompasses analyses of agile software development, information security attitudes, e-government service design, and digital marketing tactics such as the use of animated banner ads. This range reflects an integration of technological, organizational, and user-behavioral perspectives within their academic portfolio.

Best Publications

  • Consumer acceptance and use of information technology: extending the unified theory of acceptance and use of technology

    Viswanath Venkatesh;James Y. L. Thong;Xin Xu

  • An integrated model of information systems adoption in small businesses

    James Y. L. Thong

  • Unified theory of acceptance and use of technology : a synthesis and the road ahead

    Viswanath Venkatesh;James Y. L. Thong;Xin Xu

  • The effects of post-adoption beliefs on the expectation-confirmation model for information technology continuance

    James Y. L. Thong;Se-Joon Hong;Kar Yan Tam

  • Understanding continued information technology usage behavior: a comparison of three models in the context of mobile internet

    Se-Joon Hong;James Y. L. Thong;Kar Yan Tam

  • CEO characteristics, organizational characteristics and information technology adoption in small businesses

    James Y.L. Thong;C.S. Yap

  • Determinants of User Acceptance of Digital Libraries: An Empirical Examination of Individual Differences and System Characteristics

    Weiyin Hong;James Y. L. Thong;Wai-Man Wong;Kar-Yan Tam

  • Extending the two-stage information systems continuance model: incorporating UTAUT predictors and the role of context

    Viswanath Venkatesh;James Y.L. Thong;Frank Kwok Yue Chan;Paul Jen-Hwa Hu

  • Top Management Support, External Expertise and Information Systems Implementation in Small Businesses

    James Y. L. Thong;Chee-Sing Yap;K. S. Raman

  • Software Piracy in the Workplace: A Model and Empirical Test

    A. Graham Peace;Dennis F. Galletta;James Y. L. Thong

  • A Framework and Guidelines for Context-Specific Theorizing in Information Systems Research

    Weiyin Hong;Frank K. Y. Chan;James Y. L. Thong;Lewis C. Chasalow

  • Understanding user acceptance of digital libraries: what are the roles of interface characteristics, organizational context, and individual differences?

    James Y. L. Thong;Weiyin Hong;Kar-Yan Tam

  • Internet privacy concerns: an integrated conceptualization and four empirical studies

    Weiyin Hong;James Y. L. Thong

  • Modeling Citizen Satisfaction with Mandatory Adoption of an E-Government Technology

    Frank Kwok Yue Chan;James Y.L. Thong;Viswanath Venkatesh;Susan A. Brown

  • Resource constraints and information systems implementation in Singaporean small businesses

    James Y.L Thong

  • The Effects of Information Format and Shopping Task on Consumers' Online Shopping Behavior: A Cognitive Fit Perspective

    Weiyin Hong;James Y. L. Thong;Kar Yan Tam

  • Understanding the behavior of mobile data services consumers

    Se-Joon Hong;James Y. L. Thong;Jae-Yun Moon;Kar-Yan Tam

  • Managing Citizens’ Uncertainty in E-Government Services: The Mediating and Moderating Roles of Transparency and Trust

    Viswanath Venkatesh;James Y.L. Thong;Frank Kwok Yue Chan;Paul Jen-Hwa Hu

  • Does Animation Attract Online Users' Attention? The Effects of Flash on Information Search Performance and Perceptions

    Weiyin Hong;James Y. L. Thong;Kar Yan Tam

  • Acceptance of agile methodologies: A critical review and conceptual framework

    Frank K. Y. Chan;James Y. L. Thong

Frequent Co-Authors

Kar Yan Tam
Kar Yan Tam Hong Kong University of Science and Technology
Viswanath Venkatesh
Viswanath Venkatesh Virginia Tech
Paul Jen-Hwa Hu
Paul Jen-Hwa Hu University of Utah
Susan A. Brown
Susan A. Brown University of Arizona
Rudy Setiono
Rudy Setiono National University of Singapore
Gurpreet Dhillon
Gurpreet Dhillon University of Nebraska at Omaha
Patrick Y. K. Chau
Patrick Y. K. Chau Beijing Normal University
Dennis F. Galletta
Dennis F. Galletta University of Pittsburgh

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