World's Best Scientists 2026 revealed!

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Computer Science

D-Index
40
Citations
17730
World Ranking
9022
National Ranking
3831

Research.com Recognitions

  • 2017 - Fellow of the Association for Information Systems (AIS)

Overview

Susan A. Brown is affiliated with the University of Arizona in the United States. Their research primarily spans social sciences with a notable focus on subfields such as sociology and political science, information systems, information systems and management, endocrinology, diabetes and metabolism, and political science and international relations.

Their body of recent work includes the following papers:

  • Service Design and Citizen Satisfaction with E-Government Services: A Multidimensional Perspective, 2020, Public Administration Review
  • Understanding users' trust transfer mechanism in a blockchain-enabled platform: A mixed methods study, 2022, Decision Support Systems
  • Impact of Customer Compensation Strategies on Outcomes and the Mediating Role of Justice Perceptions: A Longitudinal Study of Target's Data Breach, 2022, MIS Quarterly
  • Design characteristics and service experience with e-government services: A public value perspective, 2024, International Journal of Information Management
  • How does Information Spread? An Exploratory Study of True and Fake News, 2020, Proceedings of the Annual Hawaii International Conference on System Sciences

Frequent coauthors collaborating with Susan A. Brown include:

  • Viswanath Venkatesh
  • Sandeep Suntwal
  • Jennifer L. Sherr
  • Frank K. Y. Chan
  • James Y.L. Thong

Their articles have appeared repeatedly in venues such as:

  • MIS Quarterly
  • Proceedings of the Annual Hawaii International Conference on System Sciences
  • SSRN Electronic Journal
  • Diabetes Care
  • ACM Transactions on Management Information Systems

The research topics addressed by Susan A. Brown include:

  • Technology Adoption and User Behaviour
  • Digital Marketing and Social Media
  • Misinformation and Its Impacts
  • E-Government and Public Services
  • Diabetes Management and Research
  • Blockchain Technology Applications and Security
  • Information and Cyber Security

Susan A. Brown was recognized as a Fellow of the Association for Information Systems (AIS) in 2017.

Best Publications

  • Bridging the qualitative-quantitative divide: guidelines for conducting mixed methods research in information systems

    Viswanath Venkatesh;Susan A. Brown;Hillol Bala

  • Model of adoption and technology in households: a baseline model test and extension incorporating household life cycle

    Susan A. Brown;Viswanath Venkatesh

  • A longitudinal investigation of personal computers in homes: adoption determinants and emerging challenges

    Viswanath Venkatesh;Susan A. Brown

  • Do I really have to? User acceptance of mandated technology

    Susan A. Brown;Anne P. Massey;Mitzi M. Montoya-Weiss;James R. Burkman

  • Predicting different conceptualizations of system use: the competing roles of behavioral intention, facilitating conditions, and behavioral expectation

    Viswanath Venkatesh;Susan A. Brown;Likoebe M. Maruping;Hillol Bala

  • Extending the two-stage information systems continuance model: incorporating UTAUT predictors and the role of context

    Viswanath Venkatesh;James Y.L. Thong;Frank Kwok Yue Chan;Paul Jen-Hwa Hu

  • Predicting Collaboration Technology Use: Integrating Technology Adoption and Collaboration Research

    Susan Brown;Alan Dennis;Viswanath Venkatesh

  • Guidelines for Conducting Mixed-methods Research: An Extension and Illustration

    Viswanath Venkatesh;Susan A. Brown;Yulia W. Sullivan

  • Modeling Citizen Satisfaction with Mandatory Adoption of an E-Government Technology

    Frank Kwok Yue Chan;James Y.L. Thong;Viswanath Venkatesh;Susan A. Brown

  • Going beyond intention: Integrating behavioral expectation into the unified theory of acceptance and use of technology

    Likoebe M. Maruping;Hillol Bala;Viswanath Venkatesh;Susan A. Brown

  • Expectation confirmation: An examination of three competing models

    Susan A. Brown;Viswanath Venkatesh;Jason Kuruzovich;Anne P. Massey

  • Expectation Confirmation in Technology Use

    Susan A. Brown;Viswanath Venkatesh;Sandeep Goyal

  • WHO'S AFRAID OF THE VIRTUAL WORLD? Anxiety and Computer-Mediated Communication

    Susan A. Brown;Robert M. Fuller;Chelley Vician

  • Determinants of service quality and continuance intention of online services: The case of eTax

    Paul Jen-Hwa Hu;Susan A. Brown;James Y. L. Thong;Frank K. Y. Chan

  • Expectation confirmation in information systems research: a test of six competing models

    Susan A. Brown;Viswanath Venkatesh;Sandeep Goyal

  • Household Technology Use: Integrating Household Life Cycle and the Model of Adoption of Technology in Households

    Susan A. Brown;Viswanath Venkatesh;Hillol Bala

  • USER COMPENSATION AS A DATA BREACH RECOVERY ACTION: AN INVESTIGATION OF THE SONY PLAYSTATION NETWORK BREACH

    Sigi Goode;Hartmut Hoehle;Viswanath Venkatesh;Susan A. Brown

  • E-Learning and Individual Characteristics: The Role of Computer Anxiety and Communication Apprehension

    Robert M. Fuller;Chelley Vician;Susan A. Brown

  • Service Design and Citizen Satisfaction with E‐Government Services: A Multidimensional Perspective

    Frank K. Y. Chan;James Y. L. Thong;Susan A. Brown;Viswanath Venkatesh

  • MSIS 2016: Global Competency Model for Graduate Degree Programs in Information Systems

    Heikki Topi;Helena Karsten;Sue A. Brown;João Alvaro Carvalho

  • Bringing non-adopters along: the challenge facing the PC industry

    Susan A. Brown;Viswanath Venkatesh

  • Designing Collaborative Systems to Enhance Team Performance

    Xiaojun Zhang;Viswanath Venkatesh;Susan A. Brown

Frequent Co-Authors

Paul Jen-Hwa Hu
Paul Jen-Hwa Hu University of Utah
Alan R. Dennis
Alan R. Dennis Indiana University
Hsinchun Chen
Hsinchun Chen University of Arizona
Paul Benjamin Lowry
Paul Benjamin Lowry Virginia Tech
Jan C. Recker
Jan C. Recker Universität Hamburg
Ting-Peng Liang
Ting-Peng Liang National Sun Yat-sen University
Suprateek Sarker
Suprateek Sarker University of Virginia
Dennis F. Galletta
Dennis F. Galletta University of Pittsburgh
Carol Saunders
Carol Saunders University of Central Florida
Kar Yan Tam
Kar Yan Tam Hong Kong University of Science and Technology

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