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D-Index & Metrics

Business and Management

D-Index
39
Citations
14892
World Ranking
1712
National Ranking
13

Overview

Kisang Ryu is affiliated with Sejong University in South Korea and has contributed extensively to research in social sciences and business, management, and accounting. Their work spans several subfields, including sociology and political science, marketing, organizational behavior and human resource management, information systems, and information systems and management.

The main topics covered in Kisang Ryu's research include digital marketing and social media, customer service quality and loyalty, consumer behavior in brand consumption and identification, diverse aspects of tourism research, consumer retail behavior studies, technology adoption and user behaviour, and cruise tourism development and management.

Key recent papers authored or co-authored by Kisang Ryu are:

  • Green human resource management practices and environmental performance in Malaysian green hotels: The role of green intellectual capital and pro-environmental behavior, 2021, Journal of Cleaner Production
  • Response Rates In Hospitality Research: An Overview of Current Practice and Suggestions For Future Research, 2020, Cornell Hospitality Quarterly
  • Determinants of online hotel booking intentions: website quality, social presence, affective commitment, and e-trust, 2021, Journal of Hospitality Marketing & Management
  • Hotel website quality, performance, telepresence and behavioral intentions, 2020, Tourism Review
  • Depletion of psychological, financial, and social resources in the hospitality sector during the pandemic, 2020, International Journal of Hospitality Management

Kisang Ryu frequently collaborates with several co-authors, including Faizan Ali, Cihan Çobanoğlu, Muslim Amin, Feng Lin, and Qasim Ali Nisar.

Their work has been published across various academic venues, with repeated contributions to Sustainability, International Journal of Hospitality Management, Journal of Travel & Tourism Marketing, Journal of Quality Assurance in Hospitality & Tourism, and Korean Academy Welfare Counseling.

Best Publications

  • The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions.

    Kisang Ryu;Hye‐Rin Lee;Woo Gon Kim

  • An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research

    Faizan Ali;S. Mostafa Rasoolimanesh;Marko Sarstedt;Christian M. Ringle

  • The Roles of the Physical Environment, Price Perception, and Customer Satisfaction in Determining Customer Loyalty in the Restaurant Industry:

    Heesup Han;Kisang Ryu

  • The relationships among overall quick-casual restaurant image, perceived value, customer satisfaction, and behavioral intentions

    Kisang Ryu;Heesup Han;Tae-Hee Kim

  • The Effect of Environmental Perceptions on Behavioral Intentions Through Emotions: The Case of Upscale Restaurants

    Kisang Ryu;SooCheong Shawn Jang

  • Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast‐casual restaurant industry

    Kisang Ryu;Heesup Han;Soocheong (Shawn) Jang

  • Influence of the Quality of Food, Service, and Physical Environment on Customer Satisfaction and Behavioral Intention in Quick-Casual Restaurants: Moderating Role of Perceived Price:

    Kisang Ryu;Heesup Han

  • New or repeat customers: How does physical environment influence their restaurant experience?

    Kisang Ryu;Heesup Han

  • DINESCAPE: A Scale for Customers' Perception of Dining Environments

    Kisang Ryu;SooCheong (Shawn) Jang

  • Influence of experiences on memories, satisfaction and behavioral intentions: a study of creative tourism

    Faizan Ali;Kisang Ryu;Kashif Hussain

  • Intention to Experience Local Cuisine in a Travel Destination: The Modified Theory of Reasoned Action

    Kisang Ryu;SooCheong (Shawn) Jang

  • Green human resource management practices and environmental performance in Malaysian green hotels: The role of green intellectual capital and pro-environmental behavior

    Qasim Ali Nisar;Shahbaz Haider;Faizan Ali;Samia Jamshed

  • Does perceived restaurant food healthiness matter? Its influence on value, satisfaction and revisit intentions in restaurant operations in South Korea

    Hyun Jeong Kim;Jeongdoo Park;Myung-Ja Kim;Kisang Ryu

  • Moderating Role of Personal Characteristics in Forming Restaurant Customers' Behavioral Intentions: An Upscale Restaurant Setting

    Heesup Han;Kisang Ryu

  • The effect of physical environment on passenger delight and satisfaction: Moderating effect of national identity

    Faizan Ali;Woo Gon Kim;Kisang Ryu

  • The theory of repurchase decision-making (TRD): Identifying the critical factors in the post-purchase decision-making process

    Heesup Han;Kisang Ryu

  • Influence of restaurants' physical environments on emotion and behavioral intention.

    Kisang Ryu;Soocheong Jang

  • Predicting Tourists' Intention to Try Local Cuisine Using a Modified Theory of Reasoned Action: The Case of New Orleans

    Kisang Ryu;Heesup Han

  • The Role of Physical Environment, Price Perceptions, and Consumption Emotions in Developing Customer Satisfaction in Chinese Resort Hotels

    Faizan Ali;Muslim Amin;Kisang Ryu

  • Key Factors Driving Customers’ Word-of-Mouth Intentions in Full-Service Restaurants The Moderating Role of Switching Costs

    Heesup Han;Kisang Ryu

  • DINESCAPE, EMOTIONS AND BEHAVIORAL INTENTIONS IN UPSCALE RESTAURANTS

    Kisang Ryu

Frequent Co-Authors

Heesup Han
Heesup Han Sejong University
Muslim Amin
Muslim Amin UCSI University
SooCheong (Shawn) Jang
SooCheong (Shawn) Jang Purdue University West Lafayette
Cihan Cobanoglu
Cihan Cobanoglu Virscend University
Marko Sarstedt
Marko Sarstedt Ludwig Maximilian University of Munich
Yong-Ki Lee
Yong-Ki Lee Sejong University
Woo Gon Kim
Woo Gon Kim Florida State University
Christian M. Ringle
Christian M. Ringle Hamburg University of Technology
Choong-Ki Lee
Choong-Ki Lee Kyung Hee University

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