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Business and Management

D-Index
42
Citations
9106
World Ranking
1484
National Ranking
628

Overview

Cihan Cobanoglu is affiliated with Virscend University in the United States and has an extensive research portfolio primarily within the fields of Business, Management and Accounting, and Social Sciences. Their work also spans subfields including Sociology and Political Science, Marketing, Organizational Behavior and Human Resource Management, Information Systems and Management, and Economics and Econometrics.

Their research addresses various topics, with notable focus areas including:

  • Digital Marketing and Social Media
  • Customer Service Quality and Loyalty
  • Diverse Aspects of Tourism Research
  • Technology Adoption and User Behaviour
  • Consumer Behavior in Brand Consumption and Identification
  • AI in Service Interactions
  • Sharing Economy and Platforms

Frequent co-authors collaborating with Cihan Cobanoglu include:

  • Faizan Ali
  • Seden Doğan
  • Muslim Amin
  • M. Omar Parvez
  • Luana Nanu

Cobanoglu has published extensively in hospitality and tourism-related journals. The most common venues for their publications are:

  • International Journal of Contemporary Hospitality Management
  • International Journal of Hospitality Management
  • Tourism Review
  • Journal of Hospitality and Tourism Insights
  • Journal of Hospitality and Tourism Technology

Among their recent papers are:

  • "Service Quality, Perceived Value and Customer Satisfaction on Behavioral Intention in Restaurants: An Integrated Structural Model," 2020, Journal of Quality Assurance in Hospitality & Tourism
  • "Response Rates In Hospitality Research: An Overview of Current Practice and Suggestions For Future Research," 2020, Cornell Hospitality Quarterly
  • "Improving the service industry with hyper-connectivity: IoT in hospitality," 2020, International Journal of Contemporary Hospitality Management
  • "Determinants of online hotel booking intentions: website quality, social presence, affective commitment, and e-trust," 2021, Journal of Hospitality Marketing & Management
  • "Travel experience sharing on social media: effects of the importance attached to content sharing and what factors inhibit and facilitate it," 2022, International Journal of Contemporary Hospitality Management

Cobanoglu has authored books published by various publishers, including:

  • "Hospitality and Tourism Information Technology," 2021, USF M3 Publishing, LLC eBooks
  • "Does Coronavirus (COVID-19) transform travel and tourism to automation (robots)?," 2021, University of South Florida
  • "Finans Sektöründe Dijital Dönüşüm," 2023, Özgür Yayınları eBooks
  • "Look Before You Leap: The Case of the Missing Elevator Floor," 2020, International CHRIE eBooks

Best Publications

  • A Comparison of Mail, Fax and Web-Based Survey Methods:

    Cihan Cobanoglu;Patrick J Moreo;Bill Warde

  • Progress on information and communication technologies in hospitality and tourism

    Rob Law;Dimitrios Buhalis;Cihan Cobanoglu

  • Understanding Satisfied and Dissatisfied Hotel Customers: Text Mining of Online Hotel Reviews

    Katerina Berezina;Anil Bilgihan;Cihan Cobanoglu;Fevzi Okumus

  • The effect of incentives in web surveys: application and ethical considerations

    Cihan Cobanoglu;Nesrin Cobanoglu

  • Service quality in Cretan accommodations: marketing strategies for the UK holiday market

    Yuksel Ekinci;Popi Prokopaki;Cihan Cobanoglu

  • Generation Y travelers' commitment to online social network websites

    Khaldoon “Khal” Nusair;Anil Bilgihan;Fevzi Okumus;Cihan Cobanoglu

  • Generation Y’s positive and negative eWOM: use of social media and mobile technology

    Tingting Zhang;Behzad Abounia Omran;Cihan Cobanoglu

  • An Integrated Model of Service Experience, Emotions, Satisfaction, and Price Acceptance: An Empirical Analysis in the Chinese Hospitality Industry

    Faizan Ali;Muslim Amin;Cihan Cobanoglu

  • Building a model of commitment for Generation Y: An empirical study on e-travel retailers

    Khaldoon “Khal” Nusair;H.G. Parsa;Cihan Cobanoglu

  • The impact of information security breach on hotel guest perception of service quality, satisfaction, revisit intentions and word‐of‐mouth

    Katerina Berezina;Cihan Cobanoglu;Brian L. Miller;Francis A. Kwansa

  • Comparing customer perceptions of hotel and peer-to-peer accommodation advantages and disadvantages

    Hasan Birinci;Katerina Berezina;Cihan Cobanoglu

  • Robots, Artificial Intelligence, and Service Automation in Restaurants

    Katerina Berezina;Olena Ciftci;Cihan Cobanoglu

  • The structural relationship between TQM, employee satisfaction and hotel performance

    Muslim Amin;Abdullah Mohamed Aldakhil;Chengzhong Wu;Sajad Rezaei

  • Applying flow theory to booking experiences

    Anil Bilgihan;Khaldoon Nusair;Fevzi Okumus;Cihan Cobanoglu

  • Service Quality, Perceived Value and Customer Satisfaction on Behavioral Intention in Restaurants: An Integrated Structural Model

    Ilhami Tuncer;Cagatay Unusan;Cihan Cobanoglu

  • Importance-Performance Analysis of Guest Technologies in the Lodging Industry:

    Srikanth Beldona;Cihan Cobanoglu

  • The impact of traveler-focused airport technology on traveler satisfaction

    Vanja Bogicevic;Milos Bujisic;Anil Bilgihan;Wan Yang

  • The Impact of Technology Amenities on Hotel Guest Overall Satisfaction

    Cihan Cobanoglu;Katerina Berezina;Michael L. Kasavana;Mehmet Erdem

  • Determinants of online hotel booking intentions: website quality, social presence, affective commitment, and e-trust

    Muslim Amin;Kisang Ryu;Cihan Cobanoglu;Ahmad Nizam

  • Improving the service industry with hyper-connectivity: IoT in hospitality

    Suat Mercan;Lisa Cain;Kemal Akkaya;Mumin Cebe

  • Hospitality Information Technology: Learning How to Use It

    Galen R. Collins;Cihan Cobanoglu

  • Response Rates In Hospitality Research: An Overview of Current Practice and Suggestions For Future Research:

    Faizan Ali;Olena Ciftci;Luana Nanu;Cihan Cobanoglu;Cihan Cobanoglu

Frequent Co-Authors

Anil Bilgihan
Anil Bilgihan Florida Atlantic University
Fevzi Okumus
Fevzi Okumus University of South Carolina
Muslim Amin
Muslim Amin UCSI University
Kisang Ryu
Kisang Ryu Sejong University
Woo Gon Kim
Woo Gon Kim Florida State University
Yuksel Ekinci
Yuksel Ekinci University of Portsmouth
Asli D.A. Tasci
Asli D.A. Tasci University of Central Florida
Zhu Liu
Zhu Liu Tsinghua University
Kemal Akkaya
Kemal Akkaya Florida International University
Jun (Justin) Li
Jun (Justin) Li South China Normal University

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