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Werner Reinartz

Werner Reinartz

D-Index & Metrics

Business and Management

D-Index
46
Citations
26124
World Ranking
1186
National Ranking
43

Overview

Werner Reinartz is affiliated with the University of Cologne in Germany. Their research primarily falls within the field of Business, Management and Accounting, with a particular focus on Marketing. Their work spans multiple subfields including Marketing, Sociology and Political Science, Organizational Behavior and Human Resource Management, Tourism, Leisure and Hospitality Management, and Strategy and Management.

The research topics Werner Reinartz addresses cover various aspects of consumer behavior and market dynamics. These include:

  • Consumer Behavior in Brand Consumption and Identification
  • Customer Service Quality and Loyalty
  • Digital Marketing and Social Media
  • Consumer Retail Behavior Studies
  • Consumer Market Behavior and Pricing
  • Service and Product Innovation
  • Wine Industry and Tourism

The scientist has contributed extensively to academic literature, publishing in well-known journals and venues. Frequent publication outlets include:

  • International Journal of Research in Marketing
  • Journal of Marketing
  • Journal of Retailing
  • Journal of Marketing Research
  • Journal of Business Research

Some of the recent papers authored or coauthored by Werner Reinartz are:

  • Examining artificial intelligence (AI) technologies in marketing via a global lens: Current trends and future research opportunities, 2021, International Journal of Research in Marketing
  • A retrospective review of the first 35 years of the International Journal of Research in Marketing, 2020, International Journal of Research in Marketing
  • The Platformization of Brands, 2021, Journal of Marketing
  • Communicating Brands in Television Advertising, 2020, Journal of Marketing Research
  • Reimagining personalization in the physical store, 2023, Journal of Retailing

Werner Reinartz frequently collaborates with several coauthors. These include:

  • Julian R.K. Wichmann
  • Thomas P. Scholdra
  • Maren Becker
  • Nico Wiegand
  • Manuel Berkmann

Best Publications

  • An empirical comparison of the efficacy of covariance-based and variance-based SEM

    Werner Reinartz;Werner Reinartz;Michael Haenlein;Jörg Henseler

  • The customer relationship management process: its measurement and impact on performance

    Werner Reinartz;Manfred Krafft;Wayne D. Hoyer

  • On the Profitability of Long-Life Customers in a Noncontractual Setting: An Empirical Investigation and Implications for Marketing

    Werner J. Reinartz;V. Kumar

  • The Impact of Customer Relationship Characteristics on Profitable Lifetime Duration

    Werner J. Reinartz;V. Kumar

  • The mismanagement of customer loyalty.

    Reinartz W;Kumar

  • Customer Engagement as a New Perspective in Customer Management

    Peter C. Verhoef;Werner J. Reinartz;Manfred Krafft

  • Hybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully

    Wolfgang Ulaga;Werner Reinartz

  • Hybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully:

    Wolfgang Ulaga;Werner J . Reinartz

  • Balancing Acquisition and Retention Resources to Maximize Customer Profitability

    Werner Reinartz;Jacquelyn S. Thomas;V. Kumar

  • Do Intentions Really Predict Behavior? Self-Generated Validity Effects in Survey Research:

    Pierre Chandon;Vicki G. Morwitz;Werner J. Reinartz

  • Creating Enduring Customer Value

    V. Kumar;Werner Reinartz

  • Customer Relationship Management: A Databased Approach

    V. Kumar;Werner J. Reinartz

  • How to sell services more profitably.

    Werner Reinartz;Wolfgang Ulaga

  • The impact of digital transformation on the retailing value chain

    Werner Reinartz;Nico Wiegand;Monika Imschloss

  • Retailing Innovations in a Globalizing Retail Market Environment

    Werner Reinartz;Benedict Dellaert;Manfred Krafft;Vibhore Kumar

  • Seven Barriers to Customer Equity Management

    David Bell;John Deighton;Werner J. Reinartz;Roland T. Rust

  • Customer Relationship Management: Concept, Strategy, and Tools

    V. Kumar;Werner J. Reinartz

  • Managing Marketing Channel Multiplicity

    Gerrit H. Van Bruggen;Kersi D. Antia;Sandy D. Jap;Werner J. Reinartz

  • Examining Artificial Intelligence (AI) Technologies in Marketing Via a Global Lens: Current Trends and Future Research Opportunities

    Praveen K. Kopalle;Manish Gangwar;Andreas Kaplan;Divya Ramachandran

  • Performance Implications of Adopting a Customer-Focused Sales Campaign

    V. Kumar;Rajkumar Venkatesan;Werner Reinartz

  • Getting the most out of all your customers.

    Jacquelyn S. Thomas;Werner Reinartz;V. Kumar

  • An Empirical Comparison of the Efficacy of Covariance-Based and Variance-Based SEM

    Werner J. Reinartz;Michael Haenlein;Jörg Henseler;Jörg Henseler

  • Digital Transformation and Value Creation: Sea Change Ahead

    Srinivas K. Reddy;Werner Reinartz

Frequent Co-Authors

Wayne D. Hoyer
Wayne D. Hoyer The University of Texas at Austin
Justus Haucap
Justus Haucap Heinrich Heine University Düsseldorf
Sundar G. Bharadwaj
Sundar G. Bharadwaj University of Georgia
Jörg Henseler
Jörg Henseler University of Twente
P. K. Kannan
P. K. Kannan University of Maryland, College Park
Peter C. Verhoef
Peter C. Verhoef University of Groningen
Vicki G. Morwitz
Vicki G. Morwitz Columbia University
David Bell
David Bell University of Leeds
Wynne W. Chin
Wynne W. Chin University of Houston

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