2026 Stephen J. Frenkel: Social Sciences and Humanities Researcher – H-Index, Publications & Awards

Discipline name	D-Index	World Ranking	Current World Ranking	National Ranking	Current National Ranking	Publications	Citations
Social Sciences and Humanities	37	6157	5717	441	425	152	8087

Overview

Stephen J. Frenkel is affiliated with the University of New South Wales in Australia and specializes in the social sciences, particularly focusing on organizational behavior, labor relations, and political science. Their work spans several key subfields including Organizational Behavior and Human Resource Management, Strategy and Management, Political Science and International Relations, General Health Professions, and Sociology and Political Science.

The main topics covered in their research include:

Job Satisfaction and Organizational Behavior
Labor Movements and Unions
Workaholism, burnout, and well-being
Global trade, sustainability, and social impact
Workplace Health and Well-being
Emotional Labor in Professions
Workplace Spirituality and Leadership

Frenkel has contributed to numerous publications, with a frequency in venues such as:

Industrial and Labor Relations Review
Work Employment and Society
Leadership & Organization Development Journal
Journal of Service Research
Personnel Review

Their recent papers reflect interests in labor governance, workplace dynamics, and employee well-being. These include:

"After Rana Plaza: Governing Exploitative Workplace Labour Regimes in Bangladeshi Garment Export Factories" (2022) published in Journal of Industrial Relations
"From Rana Plaza to COVID-19: Deficiencies and opportunities for a new labour governance system in garment global supply chains" (2021) published in International Labour Review
"When Heroes and Villains Are Victims: How Different Withdrawal Strategies Moderate the Depleting Effects of Customer Incivility on Frontline Employees" (2020) published in Journal of Service Research
"Organizational support and employee thriving at work: exploring the underlying mechanisms" (2020) published in Personnel Review
"Supervisor-subordinate guanxi and employee thriving at work: the key role of relation-generated resources" (2020) published in Asia Pacific Journal of Human Resources

In addition to journal articles, Frenkel has authored books published by Cornell University Press eBooks, including:

"Organized Labor in the Asia-Pacific Region" (2020)
"Industrialization and Labor Relations" (2020)

Frequent collaborators include Xiaoyu Guan, Elke Schuessler, Jeffrey Harrod, Yumeng Yue, and Helena Nguyen. Their joint work covers multiple topics across labor governance and organizational studies.

Best Publications

On the Front Line: Organization of Work in the Information Economy

Stephen J. Frenkel;Marek Korczynski;Karen Shire;May Tam

788
Citations
Beyond bureaucracy? Work organization in call centres

Stephen J. Frenkel;May Tam;Marek Korczynski;Karen Shire

528
Citations
Shop stewards in action: The organization of workplace conflict and accommodation

Eric Batstone;Ian Boraston;Stephen Frenkel

509
Citations
ORGANIZATIONAL AND OCCUPATIONAL COMMITMENT: KNOWLEDGE WORKERS IN LARGE CORPORATIONS

Tam Yeuk-Mui May;Marek Korczynski;Stephen J. Frenkel

431
Citations
Relationships between Emotional Labor, Job Performance, and Turnover.

Robyn E. Goodwin;Markus Groth;Stephen J. Frenkel

392
Citations
How leader–member exchange, work engagement and HRM consistency explain Chinese luxury hotel employees’ job performance ☆

Xiaobei Li;Karin Sanders;Stephen Frenkel

346
Citations
When Do Customer Contact Employees Satisfy Customers

Andrew Sergeant;Stephen Frenkel

342
Citations
Compliance, Collaboration, and Codes of Labor Practice: The ADIDAS Connection:

Stephen J. Frenkel;Duncan Scott

288
Citations
Globalization, Athletic Footwear Commodity Chains and Employment Relations in China

Stephen J. Frenkel

282
Citations
Service Work in Consumer Capitalism: Customers, Control and Contradictions

Marek Korczynski;Karen Shire;Stephen Frenkel;May Tam

258
Citations
Strategie HRM as process: how HR system and organizational climate strength influence Chinese employee attitude

Xiaobei Li;Stephen J. Frenkel;Karin Sanders

250
Citations
The social organization of strikes

Eric Batstone;Ian Boraston;Stephen Frenkel

222
Citations
Explaining task performance and creativity from perceived organizational support theory: Which mechanisms are more important?

Chongxin Yu;Stephen J. Frenkel

201
Citations
Logics of Action, Globalization, and Changing Employment Relations in China, India, Malaysia, and the Philippines

Stephen Frenkel;Sarosh Kuruvilla

186
Citations
Globalization and Industrial Relations in East Asia: A Three‐Country Comparison

Stephen J. Frenkel;David Peetz

173
Citations
How HR practice, work engagement and job crafting influence employee performance

Xiaoyu Guan;Stephen Frenkel

157
Citations
Divided Workers: Social relations between contract and regular workers in a Korean auto company

Lee Byoung-Hoon;Stephen J. Frenkel

150
Citations
Morale and Workplace Performance

David L. Weakliem;Stephen J. Frenkel

138
Citations
Governance of Labor Standards in Australian and German Garment Supply Chains: The Impact of Rana Plaza:

Elke Schuessler;Stephen J. Frenkel;Chris F. Wright

132
Citations
Managing people in China: perceptions of expatriate managers

Andrew Sergeant;Stephen Frenkel

125
Citations
Management of Knowledge-Intensive Companies

Stephen Frenkel

4
Citations

Frequent Co-Authors

Karin Sanders University of New South Wales

Simon Lloyd D. Restubog University of Illinois at Urbana-Champaign

Jörg Sydow Freie Universität Berlin

Daniel P. Skarlicki University of British Columbia

Christopher Wright University of Sydney

External Links

Personal website of Stephen J. Frenkel Google Scholar page

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