Stephen J. Frenkel mainly investigates Public relations, Job satisfaction, Industrial relations, Globalization and Service. The Public relations study combines topics in areas such as Job performance, Information economy, Bureaucracy and Human resources. His Human resources study incorporates themes from Work engagement and Job security.
His Job satisfaction research focuses on Organizational commitment and how it connects with Senior management. His Industrial relations research integrates issues from State, Corporate governance, Economic system and Labor relations. His work carried out in the field of Service brings together such families of science as Consumer capitalism, Call centre, Supervisor and Set.
Stephen J. Frenkel mostly deals with Public relations, Industrial relations, Labour economics, Labor relations and Human resources. He interconnects Quality, Job performance, Job satisfaction and Bureaucracy in the investigation of issues within Public relations. His Job satisfaction study combines topics in areas such as Organizational commitment and Service.
His studies in Industrial relations integrate themes in fields like Economic system, Globalization and Economic geography. His Labour economics research focuses on Industrial organization and how it relates to Supply chain. His Human resources research incorporates elements of Social psychology, Organizational identification, Line management, Work engagement and Human resource management.
Social psychology, Public relations, Work engagement, Human resources and Human resource management are his primary areas of study. His research integrates issues of Originality and Participant observation in his study of Social psychology. His Public relations research includes elements of Expectancy theory, Job crafting and Interdependence.
He carries out multidisciplinary research, doing studies in Work engagement and Context. His Human resources research incorporates themes from Justice, Criminology, Turnover intention and Place identity. He has included themes like International business and Line management in his Human resource management study.
Stephen J. Frenkel spends much of his time researching Public relations, Work engagement, Supervisor, Organizational citizenship behavior and Human resource management. His Public relations research includes elements of Promotion and Social exchange theory. While the research belongs to areas of Work engagement, Stephen J. Frenkel spends his time largely on the problem of Human resources, intersecting his research to questions surrounding Employee perceptions and Social psychology.
His Supervisor study combines topics in areas such as Conservation of resources theory and Job crafting. Stephen J. Frenkel interconnects Knowledge management, Job performance, Task and Process in the investigation of issues within Organizational citizenship behavior. His Human resource management research incorporates themes from Process theory, Job design and Line management.
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On the Front Line: Organization of Work in the Information Economy
Stephen J. Frenkel;Marek Korczynski;Karen Shire;May Tam.
Beyond bureaucracy? Work organization in call centres
Stephen J. Frenkel;May Tam;Marek Korczynski;Karen Shire.
International Journal of Human Resource Management (1998)
Shop stewards in action: The organization of workplace conflict and accommodation
Eric Batstone;Ian Boraston;Stephen Frenkel.
ORGANIZATIONAL AND OCCUPATIONAL COMMITMENT: KNOWLEDGE WORKERS IN LARGE CORPORATIONS
Tam Yeuk-Mui May;Marek Korczynski;Stephen J. Frenkel.
Journal of Management Studies (2002)
Relationships between Emotional Labor, Job Performance, and Turnover.
Robyn E. Goodwin;Markus Groth;Stephen J. Frenkel.
Journal of Vocational Behavior (2011)
When Do Customer Contact Employees Satisfy Customers
Andrew Sergeant;Stephen Frenkel.
Journal of Service Research (2000)
How leader–member exchange, work engagement and HRM consistency explain Chinese luxury hotel employees’ job performance ☆
Xiaobei Li;Karin Sanders;Stephen Frenkel.
Compliance, Collaboration, and Codes of Labor Practice: The ADIDAS Connection:
Stephen J. Frenkel;Duncan Scott.
California Management Review (2002)
Globalization, Athletic Footwear Commodity Chains and Employment Relations in China
Stephen J. Frenkel.
Organization Studies (2001)
Service Work in Consumer Capitalism: Customers, Control and Contradictions
Marek Korczynski;Karen Shire;Stephen Frenkel;May Tam.
Work, Employment & Society (2000)
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