What is he best known for?
The fields of study he is best known for:
- Management
- Social science
- Capitalism
Stephen J. Frenkel mainly investigates Public relations, Job satisfaction, Industrial relations, Globalization and Service.
The Public relations study combines topics in areas such as Job performance, Information economy, Bureaucracy and Human resources.
His Human resources study incorporates themes from Work engagement and Job security.
His Job satisfaction research focuses on Organizational commitment and how it connects with Senior management.
His Industrial relations research integrates issues from State, Corporate governance, Economic system and Labor relations.
His work carried out in the field of Service brings together such families of science as Consumer capitalism, Call centre, Supervisor and Set.
His most cited work include:
- Beyond bureaucracy? Work organization in call centres (297 citations)
- On the Front Line: Organization of Work in the Information Economy (231 citations)
- When Do Customer Contact Employees Satisfy Customers (209 citations)
What are the main themes of his work throughout his whole career to date?
Stephen J. Frenkel mostly deals with Public relations, Industrial relations, Labour economics, Labor relations and Human resources.
He interconnects Quality, Job performance, Job satisfaction and Bureaucracy in the investigation of issues within Public relations.
His Job satisfaction study combines topics in areas such as Organizational commitment and Service.
His studies in Industrial relations integrate themes in fields like Economic system, Globalization and Economic geography.
His Labour economics research focuses on Industrial organization and how it relates to Supply chain.
His Human resources research incorporates elements of Social psychology, Organizational identification, Line management, Work engagement and Human resource management.
He most often published in these fields:
- Public relations (20.95%)
- Industrial relations (19.05%)
- Labour economics (16.19%)
What were the highlights of his more recent work (between 2015-2021)?
- Social psychology (10.48%)
- Public relations (20.95%)
- Work engagement (4.76%)
In recent papers he was focusing on the following fields of study:
Social psychology, Public relations, Work engagement, Human resources and Human resource management are his primary areas of study.
His research integrates issues of Originality and Participant observation in his study of Social psychology.
His Public relations research includes elements of Expectancy theory, Job crafting and Interdependence.
He carries out multidisciplinary research, doing studies in Work engagement and Context.
His Human resources research incorporates themes from Justice, Criminology, Turnover intention and Place identity.
He has included themes like International business and Line management in his Human resource management study.
Between 2015 and 2021, his most popular works were:
- How HR practice, work engagement and job crafting influence employee performance (27 citations)
- Sense-giving in health care: the relationship between the HR roles of line managers and employee commitment (23 citations)
- Governance of Labor Standards in Australian and German Garment Supply Chains: The Impact of Rana Plaza: (19 citations)
In his most recent research, the most cited papers focused on:
- Management
- Social science
- Capitalism
Stephen J. Frenkel spends much of his time researching Public relations, Work engagement, Supervisor, Organizational citizenship behavior and Human resource management.
His Public relations research includes elements of Promotion and Social exchange theory.
While the research belongs to areas of Work engagement, Stephen J. Frenkel spends his time largely on the problem of Human resources, intersecting his research to questions surrounding Employee perceptions and Social psychology.
His Supervisor study combines topics in areas such as Conservation of resources theory and Job crafting.
Stephen J. Frenkel interconnects Knowledge management, Job performance, Task and Process in the investigation of issues within Organizational citizenship behavior.
His Human resource management research incorporates themes from Process theory, Job design and Line management.
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