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Jody Hoffer Gittell

Jody Hoffer Gittell

D-Index & Metrics

Social Sciences and Humanities

D-Index
40
Citations
12597
World Ranking
5198
National Ranking
2456

Overview

Jody Hoffer Gittell is affiliated with Brandeis University in the United States and conducts research primarily in the fields of Business, Management and Accounting as well as Health Professions. Their work spans several subfields, including General Health Professions, Organizational Behavior and Human Resource Management, Strategy and Management, Public Health, Environmental and Occupational Health, and Radiology, Nuclear Medicine and Imaging.

Their scholarly contributions focus on topics such as Job Satisfaction and Organizational Behavior, Interprofessional Education and Collaboration, Telemedicine and Telehealth Implementation, COVID-19 diagnosis using AI, Healthcare professionals' stress and burnout, Healthcare Quality and Management, and Customer Service Quality and Loyalty.

Gittell has multiple recent publications with notable papers including:

  • Revisiting Relational Coordination: A Systematic Review, 2021, The Journal of Applied Behavioral Science
  • From Isolation to Coordination: How Can Telemedicine Help Combat the COVID-19 Outbreak?, 2020, bioRxiv (Cold Spring Harbor Laboratory)
  • Relational Coordination as a Predictor of Job Satisfaction and Intent to Stay Among Nurses and Physicians in the Military Health System, 2021, Military Medicine
  • Leveraging relational analytics in human resource research and practice, 2023, Human Resource Management
  • Relationships and resilience at work and at home: Impact of relational coordination on clinician work-life balance and well-being in times of crisis, 2022, Health Care Management Review

Among frequently collaborating coauthors are Hebatallah Naim Ali, Yunkai Zhai, Yichuan Wang, Minhao Zhang, and Shuai Jiang, with Gittell having multiple joint publications with each of these peers.

Their research is published across a number of venues, with multiple works appearing in the Academy of Management Proceedings, as well as contributions to The Journal of Applied Behavioral Science, bioRxiv (Cold Spring Harbor Laboratory), Military Medicine, and Human Resource Management.

Gittell has also authored a book titled Relational Analytics: Guidelines for Analysis and Action, published in 2021 by Lancaster University.

Best Publications

  • High‐quality relationships, psychological safety, and learning from failures in work organizations

    Abraham Carmeli;Jody Hoffer Gittell

  • Coordinating Mechanisms in Care Provider Groups: Relational Coordination as a Mediator and Input Uncertainty as a Moderator of Performance Effects

    Jody Hoffer Gittell

  • A Relational Model of How High-Performance Work Systems Work

    Jody Hoffer Gittell;Rob Seidner;Julian Wimbush

  • Relationships, Layoffs, and Organizational Resilience Airline Industry Responses to September 11

    Jody Hoffer Gittell;Kim Cameron;Sandy Lim;Victor Rivas

  • Impact of relational coordination on quality of care, postoperative pain and functioning, and length of stay: a nine-hospital study of surgical patients

    Jody Hoffer Gittell;Kathleen M. Fairfield;Benjamin Bierbaum;William Head

  • Coordination Networks Within and Across Organizations: A Multi-level Framework*

    Jody Hoffer Gittell;Leigh Weiss

  • Organizing work to support relational co-ordination

    Jody Hoffer Gittell

  • High Performance Healthcare: Using the Power of Relationships to Achieve Quality, Efficiency and Resilience

    Jody Hoffer Gittell

  • Supervisory Span, Relational Coordination and Flight Departure Performance: A Reassessment of Postbureaucracy Theory

    Jody Hoffer Gittell

  • Impact of relational coordination on job satisfaction and quality outcomes: a study of nursing homes

    Jody Hoffer Gittell;Dana Weinberg;Susan Pfefferle;Christine Bishop

  • Relationships between Service Providers and Their Impact on Customers

    Jody Hoffer Gittell

  • Relational Bureaucracy: Structuring Reciprocal Relationships into Roles

    Jody Hoffer Gittell;Anne Douglass

  • Interprofessional collaborative practice and relational coordination: Improving healthcare through relationships

    Jody Hoffer Gittell;Marjorie Godfrey;Jill Thistlethwaite

  • Relational Coordination: Coordinating Work through Relationships of Shared Goals, Shared Knowledge and Mutual Respect

    Jody Hoffer Gittell

  • Relational coordination among nurses and other providers: impact on the quality of patient care

    Donna S. Havens;Joseph Vasey;Jody H. Gittell;Wei Ting Lin

  • The Southwest Airlines Way : Using the Power of Relationships to Achieve High Performance

    Jody Hoffer Gittell

  • Mutual Gains or Zero Sum? Labor Relations and Firm Performance in the Airline Industry

    Jody Hoffer Gittell;Andrew Von Nordenflycht;Thomas A. Kochan

  • Paradox of Coordination and Control

    Jody Hoffer Gittell

  • Revisiting Relational Coordination: A Systematic Review:

    Rendelle Bolton;Caroline Logan;Jody Hoffer Gittell

  • Relationships and Resilience: Care Provider Responses to Pressures From Managed Care

    Jody Hoffer Gittell

  • Up in the Air: How Airlines Can Improve Performance by Engaging Their Employees

    Greg J. Bamber;Jody Hoffer Gittell;Thomas A. Kochan;Andrew von Nordenflycht

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