Nguyen Phong Nguyen

Best Publications

• Digital transformation in financial services provision: A Nigerian perspective to the adoption of chatbot

  Abdulazeez Abdulquadri;Emmanuel Mogaji;Tai Anh Kieu;Nguyen Phong Nguyen

  222
  Citations

• Emerging-market consumers’ interactions with banking chatbots

  Emmanuel Mogaji;Emmanuel Mogaji;Janarthanan Balakrishnan;Arinze Christian Nwoba;Nguyen Phong Nguyen

  206
  Citations

• Managers' understanding of artificial intelligence in relation to marketing financial services: insights from a cross-country study

  Unknown

  195
  Citations

• Ethical leadership, corporate social responsibility, firm reputation, and firm performance: A serial mediation model

  Nguyen Thi Thao Nguyen;Nguyen Phong Nguyen;Tu Thanh Hoai

  153
  Citations

• How does hotel employees’ satisfaction with the organization’s COVID-19 responses affect job insecurity and job performance?

  Tan Vo-Thanh;Thinh Van Vu;Nguyen Phong Nguyen;Duy Van Nguyen

  150
  Citations

• The dark side of FinTech in financial services: a qualitative enquiry into FinTech developers’ perspective

  Unknown

  110
  Citations

• Financial services experience and consumption in Nigeria

  Taiwo O. Soetan;Emmanuel Mogaji;Nguyen Phong Nguyen

  104
  Citations

• COVID-19, frontline hotel employees’ perceived job insecurity and emotional exhaustion: Does trade union support matter?

  Tan Vo-Thanh;Thinh Van Vu;Nguyen Phong Nguyen;Duy Van Nguyen

  102
  Citations

• The COVID-19 pandemic: Workplace safety management practices, job insecurity, and employees’ organizational citizenship behavior

  Thinh-Van Vu;Tan Vo-Thanh;Nguyen Phong Nguyen;Duy Van Nguyen

  98
  Citations

• Stakeholder pressure for eco-friendly practices, international orientation, and eco-innovation: A study of small and medium-sized enterprises in Vietnam

  Nguyen Phong Nguyen;Samuel Adomako;Samuel Adomako

  95
  Citations

• The impact of internal control systems on the intensity of innovation and organizational performance of public sector organizations in Vietnam: the moderating role of transformational leadership

  Unknown

  95
  Citations

• Marketing bank services to financially vulnerable customers: evidence from an emerging economy

  Emmanuel Mogaji;Ogechi Adeola;Robert Ebo Hinson;Nguyen Phong Nguyen

  92
  Citations

• Cross-functional knowledge sharing, coordination and firm performance: The role of cross-functional competition

  Nguyen Phong Nguyen;Liem Viet Ngo;Tania Bucic;Nguyen Dong Phong

  81
  Citations

• The dark side of mobile money: Perspectives from an emerging economy

  Unknown

  72
  Citations

• Human resource slack, sustainable innovation, and environmental performance of small and medium‐sized enterprises in sub‐Saharan Africa

  Samuel Adomako;Samuel Adomako;Nguyen Phong Nguyen

  67
  Citations

• The role of perceived workplace safety practices and mindfulness in maintaining calm in employees during times of crisis

  Unknown

  66
  Citations

• Environmental proactivity, competitive strategy, and market performance: The mediating role of environmental reputation

  Nguyen Phong Nguyen;Samuel Adomako;Samuel Adomako

  64
  Citations

• Respect, bullying, and public sector work outcomes in Vietnam

  Diep T. N. Nguyen;Stephen T. T. Teo;Steven L. Grover;Nguyen P. Nguyen

  64
  Citations

• Corporate social responsibility for women's empowerment: a study on Nigerian banks

  Emmanuel Mogaji;Robert Ebo Hinson;Arinze Christian Nwoba;Nguyen Phong Nguyen

  58
  Citations

• Psychological safety climate and workplace bullying in Vietnam's public sector

  Diep T. N. Nguyen;Stephen T. T. Teo;Steven L. Grover;Nguyen Phong Nguyen

  50
  Citations