2026 Madeleine E. Pullman: Business and Management Researcher – H-Index, Publications & Awards

Discipline name	D-Index	World Ranking	Current World Ranking	National Ranking	Current National Ranking	Publications	Citations
Business and Management	31	2767	2616	1077	997	94	6185

Overview

Madeleine E. Pullman is affiliated with the University of Sussex in the United Kingdom. Their research primarily focuses on areas within Business, Management and Accounting, with specific attention to Strategy and Management, Business and International Management, Food Science, Marketing, and Management Information Systems.

The scientist's research work covers several key topics, including:

Sustainable Supply Chain Management
Innovation and Socioeconomic Development
Food Waste Reduction and Sustainability
Business Strategy and Innovation
Wine Industry and Tourism
Innovation and Knowledge Management
Recycling and Waste Management Techniques

Madeleine E. Pullman has published extensively in various academic journals. Frequent publication venues include:

International Journal of Operations & Production Management
Journal of Supply Chain Management
Operations Management Research
International Journal of Physical Distribution & Logistics Management
Supply Chain Management An International Journal

Recent papers authored or co-authored by Pullman highlight the scope and direction of their research:

"The impact of food supply chain traceability on sustainability performance," 2021, Operations Management Research
"The role of the hub-firm in developing innovation capabilities: considering the French wine industry cluster from a resource orchestration lens," 2022, International Journal of Operations & Production Management
"Fighting to survive: how supply chain managers navigate the emerging legal cannabis industry," 2020, Journal of Supply Chain Management
"Social enterprises in supply chains: driving systemic change through social impact," 2024, International Journal of Operations & Production Management
"Breaking bad: how can supply chain management better address illegal supply chains?," 2023, International Journal of Operations & Production Management

Collaboration is a notable aspect of their work. Frequent co-authors include:

Dirk Pieter van Donk
Chengyong Xiao
Xiying Zhang
Maneesh Kumar
Vasco Sanchez Rodrigues

Best Publications

Ability of Experience Design Elements to Elicit Emotions and Loyalty Behaviors

Madeleine E. Pullman;Michael A. Gross

1118
Citations
AN ANALYSIS OF THE SUPPLIER SELECTION PROCESS

Rohit Verma;Madeleine E. Pullman

951
Citations
FOOD FOR THOUGHT: SOCIAL VERSUS ENVIRONMENTAL SUSTAINABILITY PRACTICES AND PERFORMANCE OUTCOMES

Madeleine E. Pullman;Michael J. Maloni;Craig R. Carter

756
Citations
UNRAVELING THE FOOD SUPPLY CHAIN: STRATEGIC INSIGHTS FROM CHINA AND THE 2007 RECALLS*

Aleda V. Roth;Andy A. Tsay;Madeleine E. Pullman;John V. Gray

661
Citations
Successful Service Operations Management

Richard D. Metters;Kathryn H. King-Metters;Madeleine Pullman;Steve Walton

244
Citations
A Comparison of Quality Function Deployment and Conjoint Analysis in New Product Design

Madeleine E. Pullman;William L. Moore;Don G. Wardell

232
Citations
A framework for evaluating the customer wait experience

Kelly A. McGuire;Sherri E. Kimes;Michael Lynn;Madeleine E. Pullman

139
Citations
Capacity management for hospitality and tourism: A review of current approaches

Madeleine E. Pullman;Svetlana Rodgers

136
Citations
Sustainability Practices in Food Supply Chains: How is Wine Different?

Madeleine E. Pullman;Michael J. Maloni;Jesse F. Dillard

135
Citations
Values based supply chain management and emergent organizational structures

Madeleine E. Pullman;Jesse Dillard

129
Citations
Service operations: what’s next?

Joy M. Field;Liana Victorino;Ryan W. Buell;Michael J. Dixon

123
Citations
Service Design and Operations Strategy Formulation in Multicultural Markets

Madeleine E Pullman;Rohit Verma;John C Goodale

119
Citations
A Comparison of Conjoint Methods When There Are Many Attributes

Madeleine E. Pullman;Kimberly J. Dodson;William L. Moore

107
Citations
Cultural embeddedness in supply networks

Zhaohui Wu;Madeleine E. Pullman

97
Citations
Optimal service design: integrating marketing and operations perspectives

Madeleine E. Pullman;William L. Moore

87
Citations
Visual Methods Using Photographs to Capture Customers' Experience with Design

Madeleine E. Pullman;Stephani K. A. Robson

79
Citations
Food Supply Chain Management: Economic, Social and Environmental Perspectives

Madeleine Pullman;Zhaohui Wu

75
Citations
EMERGING DISCOURSE INCUBATOR: The Roles of Institutional Complexity and Hybridity in Social Impact Supply Chain Management

Madeleine E. Pullman;Annachiara Longoni;Davide Luzzini

68
Citations
POM research productivity in U.S. business schools

Scott T. Young;Brad C. Baird;Madeleine E. Pullman

66
Citations
Let Me Count the Words: Quantifying Open-ended Interactions with Guests

Madeleine E. Pullman;Kelly McGuire;Charles Cleveland

64
Citations
The impact of food supply chain traceability on sustainability performance

Xiongyong Zhou;Madeleine Pullman;Zhiduan Xu

59
Citations

Frequent Co-Authors

Rohit Verma University of South Carolina

Davide Luzzini EADA Business School

Aleda V. Roth Clemson University

Mark Pagell University College Dublin

Susan Albers Mohrman University of Southern California

Kevin J. Dooley Arizona State University

Robert D. Klassen University of Western Ontario

Craig R. Carter Arizona State University

Daniel R. Krause Colorado State University

External Links

Personal website of Madeleine E. Pullman Google Scholar page

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