What is he best known for?
The fields of study he is best known for:
- Marketing
- Management
- The Internet
His primary areas of investigation include Marketing, Service, Service design, Hospitality industry and Quality. His research on Marketing often connects related topics like Discrete choice. His work deals with themes such as Offshoring and Newspaper, which intersect with Service.
Rohit Verma works mostly in the field of Service design, limiting it down to topics relating to Service system and, in certain cases, Service delivery framework. The study incorporates disciplines such as Advertising, The Internet, Mobile device and Hospitality in addition to Hospitality industry. The Quality study combines topics in areas such as Supply chain management, Supplier relationship management, Empirical research, Industrial organization and Flexibility.
His most cited work include:
- AN ANALYSIS OF THE SUPPLIER SELECTION PROCESS (499 citations)
- Service Innovation and Customer Choices in the Hospitality Industry (209 citations)
- Multiple Raters in Survey-Based Operations Management Research: A Review and Tutorial (169 citations)
What are the main themes of his work throughout his whole career to date?
His scientific interests lie mostly in Marketing, Service, Hospitality industry, Hospitality and Service design. His Marketing study which covers Advertising that intersects with The Internet. His Service study combines topics from a wide range of disciplines, such as Quality, Engineering management and Process management.
Rohit Verma has included themes like E-commerce, Discrete choice, Certification, Market segmentation and Environmental economics in his Hospitality industry study. His research investigates the connection with Hospitality and areas like Social media which intersect with concerns in Mobile technology. Empirical research is closely connected to Service system in his research, which is encompassed under the umbrella topic of Service design.
He most often published in these fields:
- Marketing (52.05%)
- Service (30.99%)
- Hospitality industry (24.56%)
What were the highlights of his more recent work (between 2015-2021)?
- Service (30.99%)
- Marketing (52.05%)
- Service (6.43%)
In recent papers he was focusing on the following fields of study:
Rohit Verma mainly investigates Service, Marketing, Service, Mobile device and Hospitality. Rohit Verma studies Service design which is a part of Service. The various areas that Rohit Verma examines in his Marketing study include Consistency, Advertising and Communication channel.
His Service study combines topics in areas such as Provisioning, Distributed computing, Mobile service and Mobile computing. His Mobile device research is multidisciplinary, incorporating elements of Web application, Multimedia and Dynamic web page. The concepts of his Hospitality study are interwoven with issues in Management, Empirical research, Service innovation and Hospitality industry.
Between 2015 and 2021, his most popular works were:
- How do you feel today? Managing patient emotions during health care experiences to enhance well-being (44 citations)
- What Guests Really Think of Your Hotel: Text Analytics of Online Customer Reviews (23 citations)
- Examining the characteristics and managerial challenges of professional services: An empirical study of management consultancy in the travel, tourism, and hospitality sector (18 citations)
In his most recent research, the most cited papers focused on:
- Marketing
- Management
- The Internet
His primary scientific interests are in Service, Service system, Marketing, Social psychology and Health care. In the subject of general Service, his work in Service provider is often linked to Negative feedback, thereby combining diverse domains of study. His studies deal with areas such as Business operations, Customer engagement, Empirical research and Hospitality as well as Service system.
His Marketing research is multidisciplinary, relying on both Advertising and Customer reviews. His Social psychology research incorporates themes from Order and Data collection. His research in Health care intersects with topics in Information and Communications Technology, ICTS and Knowledge management.
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