D-Index & Metrics Best Publications

D-Index & Metrics

Discipline name D-index D-index (Discipline H-index) only includes papers and citation values for an examined discipline in contrast to General H-index which accounts for publications across all disciplines. Citations Publications World Ranking National Ranking
Business and Management D-index 43 Citations 7,166 111 World Ranking 585 National Ranking 268

Research.com Recognitions

Awards & Achievements

Fellow of the Decision Sciences Institute

Overview

What is he best known for?

The fields of study he is best known for:

  • Marketing
  • Management
  • The Internet

His primary areas of investigation include Marketing, Service, Service design, Hospitality industry and Quality. His research on Marketing often connects related topics like Discrete choice. His work deals with themes such as Offshoring and Newspaper, which intersect with Service.

Rohit Verma works mostly in the field of Service design, limiting it down to topics relating to Service system and, in certain cases, Service delivery framework. The study incorporates disciplines such as Advertising, The Internet, Mobile device and Hospitality in addition to Hospitality industry. The Quality study combines topics in areas such as Supply chain management, Supplier relationship management, Empirical research, Industrial organization and Flexibility.

His most cited work include:

  • AN ANALYSIS OF THE SUPPLIER SELECTION PROCESS (499 citations)
  • Service Innovation and Customer Choices in the Hospitality Industry (209 citations)
  • Multiple Raters in Survey-Based Operations Management Research: A Review and Tutorial (169 citations)

What are the main themes of his work throughout his whole career to date?

His scientific interests lie mostly in Marketing, Service, Hospitality industry, Hospitality and Service design. His Marketing study which covers Advertising that intersects with The Internet. His Service study combines topics from a wide range of disciplines, such as Quality, Engineering management and Process management.

Rohit Verma has included themes like E-commerce, Discrete choice, Certification, Market segmentation and Environmental economics in his Hospitality industry study. His research investigates the connection with Hospitality and areas like Social media which intersect with concerns in Mobile technology. Empirical research is closely connected to Service system in his research, which is encompassed under the umbrella topic of Service design.

He most often published in these fields:

  • Marketing (52.05%)
  • Service (30.99%)
  • Hospitality industry (24.56%)

What were the highlights of his more recent work (between 2015-2021)?

  • Service (30.99%)
  • Marketing (52.05%)
  • Service (6.43%)

In recent papers he was focusing on the following fields of study:

Rohit Verma mainly investigates Service, Marketing, Service, Mobile device and Hospitality. Rohit Verma studies Service design which is a part of Service. The various areas that Rohit Verma examines in his Marketing study include Consistency, Advertising and Communication channel.

His Service study combines topics in areas such as Provisioning, Distributed computing, Mobile service and Mobile computing. His Mobile device research is multidisciplinary, incorporating elements of Web application, Multimedia and Dynamic web page. The concepts of his Hospitality study are interwoven with issues in Management, Empirical research, Service innovation and Hospitality industry.

Between 2015 and 2021, his most popular works were:

  • How do you feel today? Managing patient emotions during health care experiences to enhance well-being (44 citations)
  • What Guests Really Think of Your Hotel: Text Analytics of Online Customer Reviews (23 citations)
  • Examining the characteristics and managerial challenges of professional services: An empirical study of management consultancy in the travel, tourism, and hospitality sector (18 citations)

In his most recent research, the most cited papers focused on:

  • Marketing
  • Management
  • The Internet

His primary scientific interests are in Service, Service system, Marketing, Social psychology and Health care. In the subject of general Service, his work in Service provider is often linked to Negative feedback, thereby combining diverse domains of study. His studies deal with areas such as Business operations, Customer engagement, Empirical research and Hospitality as well as Service system.

His Marketing research is multidisciplinary, relying on both Advertising and Customer reviews. His Social psychology research incorporates themes from Order and Data collection. His research in Health care intersects with topics in Information and Communications Technology, ICTS and Knowledge management.

This overview was generated by a machine learning system which analysed the scientist’s body of work. If you have any feedback, you can contact us here.

Best Publications

AN ANALYSIS OF THE SUPPLIER SELECTION PROCESS

Rohit Verma;Madeleine E. Pullman.
Omega-international Journal of Management Science (1998)

872 Citations

Service Innovation and Customer Choices in the Hospitality Industry

Liana Victorino;Rohit Verma;Gerhard Plaschka;Chekitan S Dev.
Managing Service Quality (2005)

455 Citations

Using conjoint analysis to help design product platforms

William L. Moore;Jordan J. Louviere;Rohit Verma.
Journal of Product Innovation Management (1999)

268 Citations

Research opportunities in service process design

Arthur V Hill;David A Collier;Craig M Froehle;John C Goodale.
Journal of Operations Management (2002)

230 Citations

Multiple Raters in Survey-Based Operations Management Research: A Review and Tutorial

Kenneth K. Boyer;Rohit Verma.
Production and Operations Management (2000)

222 Citations

Understanding Customer Choices: A Key to Successful Management of Hospitality Services

Rohit Verma;Gerhard Plaschka;Jordan J Louviere.
Cornell Hotel and Restaurant Administration Quarterly (2002)

222 Citations

Self‐service technology and online financial service choice

Xin Ding;Rohit Verma;Zafar Iqbal.
International Journal of Service Industry Management (2007)

203 Citations

The Impact of Service System Design and Flow Experience on Customer Satisfaction in Online Financial Services

David Xin Ding;Paul Jen Hwa Hu;Rohit Verma;Don G. Wardell.
Journal of Service Research (2010)

203 Citations

History of offshoring knowledge services

Richard Metters;Rohit Verma.
Journal of Operations Management (2008)

198 Citations

Customer Preferences for Online, Social Media, and Mobile Innovations in the Hospitality Industry

Rohit Verma;Debra Stock;Laura McCarthy.
Cornell Hospitality Quarterly (2012)

183 Citations

Best Scientists Citing Rohit Verma

Rob Law

Rob Law

University of Macau

Publications: 25

Roger G. Schroeder

Roger G. Schroeder

University of Minnesota

Publications: 13

Aleda V. Roth

Aleda V. Roth

Clemson University

Publications: 13

Lars Witell

Lars Witell

Linköping University

Publications: 11

Mark Pagell

Mark Pagell

University College Dublin

Publications: 11

Stephan M. Wagner

Stephan M. Wagner

ETH Zurich

Publications: 11

Srinivas Talluri

Srinivas Talluri

Michigan State University

Publications: 10

Kenneth K. Boyer

Kenneth K. Boyer

The Ohio State University

Publications: 10

Anil Bilgihan

Anil Bilgihan

Florida Atlantic University

Publications: 9

Timothy W. Simpson

Timothy W. Simpson

Pennsylvania State University

Publications: 8

Thomas Y. Choi

Thomas Y. Choi

Arizona State University

Publications: 8

Fevzi Okumus

Fevzi Okumus

University of Central Florida

Publications: 8

Timothy M. Devinney

Timothy M. Devinney

University of Manchester

Publications: 8

Ram Narasimhan

Ram Narasimhan

Michigan State University

Publications: 8

W. C. Benton

W. C. Benton

The Ohio State University

Publications: 7

Xiande Zhao

Xiande Zhao

China Europe International Business School

Publications: 7

Profile was last updated on December 6th, 2021.
Research.com Ranking is based on data retrieved from the Microsoft Academic Graph (MAG).
The ranking d-index is inferred from publications deemed to belong to the considered discipline.

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