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Business and Management
Austria
2026

D-Index & Metrics

Business and Management

D-Index
74
Citations
26969
World Ranking
245
National Ranking
3

Research.com Recognitions

  • 2026 - Research.com Business and Management in Austria Leader Award
  • 2025 - Research.com Business and Management in Austria Leader Award
  • 2024 - Research.com Business and Management in Austria Leader Award
  • 2023 - Research.com Business and Management in Austria Leader Award

Overview

Kurt Matzler is affiliated with the University of Innsbruck in Austria and has contributed extensively to research in Business, Management and Accounting, with a focus on Strategy and Management, Management of Technology and Innovation, Sociology and Political Science, Organizational Behavior and Human Resource Management, and Accounting.

Their research outputs cover diverse main topics including:

  • Innovation and Knowledge Management
  • Entrepreneurship Studies and Influences
  • Corporate Finance and Governance
  • Business Strategy and Innovation
  • Family Business Performance and Succession
  • Open Source Software Innovations
  • Diverse Aspects of Tourism Research

Matzler has authored several papers published in notable academic venues. Some recent papers include:

  • Absorptive capacity, strategic flexibility, and business model innovation: Empirical evidence from Italian SMEs (2020), published in Journal of Business Research
  • Digital Transformation Through Exploratory and Exploitative Internet of Things Innovations: The Impact of Family Management and Technological Diversification (2020), published in Journal of Product Innovation Management
  • Theorizing business model innovation: an organizing framework of research dimensions and future perspectives (2021), published in R and D Management
  • Innovation Through Tradition: The Role of Past Knowledge for Successful Innovations in Family and Non-family Firms (2023), published in Family Business Review
  • Ambidextrous structures paving the way for disruptive business models: a conceptual framework (2022), published in Review of Managerial Science

Their frequent coauthors include Julia Hautz, Christian Stadler, Andreas Ströbl, Kristina Stoiber, and Alfredo De Massis.

Matzler's publications appear regularly in venues such as:

  • Academy of Management Proceedings
  • Journal of Product Innovation Management
  • Management Decision
  • NIM Marketing Intelligence Review
  • Journal of Business Research

They have also authored a book titled Open Strategy, published by The MIT Press in 2021.

Best Publications

  • How to make product development projects more successful by integrating Kano's model of customer satisfaction into quality function deployment

    Kurt Matzler;Hans H. Hinterhuber

  • The asymmetric relationship between attribute-level performance and overall customer satisfaction: a reconsideration of the importance–performance analysis

    Kurt Matzler;Franz Bailom;Hans H Hinterhuber;Birgit Renzl

  • Consumer Empowerment Through Internet-Based Co-creation

    Johann FüLler;Hans MüHlbacher;Kurt Matzler;Gregor Jawecki

  • Brand Community Members as a Source of Innovation

    Johann Füller;Kurt Matzler;Melanie Hoppe

  • Who Trusts? Personality, Trust and Knowledge Sharing:

    Todd Mooradian;Birgit Renzl;Kurt Matzler

  • Antecedents of M&A success: The role of strategic complementarity, cultural fit, and degree and speed of integration

    Florian Bauer;Kurt Matzler

  • THE KANO MODEL: HOW TO DELIGHT YOUR CUSTOMERS

    Elmar Sauerwein;Franz Bailom;Kurt Matzler;Hans H. Hinterhuber

  • How to delight your customers

    Kurt Matzler;Hans H. Hinterhuber;Franz Bailom;Elmar Sauerwein

  • Importance-performance analysis revisited: the role of the factor structure of customer satisfaction

    Kurt Matzler;Elmar Sauerwein;Kenneth Heischmidt

  • Personality traits and knowledge sharing

    Kurt Matzler;Birgit Renzl;Julia Müller;Stephan Herting

  • Co-creation in virtual worlds: the design of the user experience

    Thomas Kohler;Johann Fueller;Kurt Matzler;Daniel Stieger

  • Risk aversion and brand loyalty: the mediating role of brand trust and brand affect

    Kurt Matzler;Sonja Grabner‐Kräuter;Sonja Bidmon

  • The factor structure of customer satisfaction

    Kurt Matzler;Elmar Sauerwein

  • The impact of satisfaction and image on loyalty: the case of Alpine ski resorts

    Rita Faullant;Kurt Matzler;Johann Füller

  • Virtual product experience and customer participation—A chance for customer-centred, really new products

    Johann Füller;Kurt Matzler

  • Customer delight and market segmentation: an application of the three-factor theory of customer satisfaction on life style groups.

    Johann Füller;Kurt Matzler

  • Communitition: The Tension between Competition and Collaboration in Community-Based Design Contests

    Katja Hutter;Julia Hautz;Johann Füller;Julia Mueller

  • Adapting to the Sharing Economy

    Kurt Matzler;Viktoria Veider;Wolfgang Kathan

  • The Relationship between Interpersonal Trust, Employee Satisfaction, and Employee Loyalty

    Kurt Matzler;Birgit Renzl

  • Employee Satisfaction: Does Kano's Model Apply?

    Kurt Matzler;Matthias Fuchs;Astrid Schubert

Frequent Co-Authors

Johann Füller
Johann Füller University of Innsbruck
Alfredo Vittorio De Massis
Alfredo Vittorio De Massis Free University of Bozen-Bolzano
Patrick Spieth
Patrick Spieth University of Kassel
Shlomo Y. Tarba
Shlomo Y. Tarba University of Birmingham
Mike Peters
Mike Peters University of Innsbruck
Yaakov Weber
Yaakov Weber College of Management Academic Studies
Wim Vanhaverbeke
Wim Vanhaverbeke University of Antwerp
Joe Tidd
Joe Tidd University of Sussex
Antonio Messeni Petruzzelli
Antonio Messeni Petruzzelli Polytechnic University of Bari
David Seidl
David Seidl University of Zurich

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