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Business and Management

D-Index
33
Citations
5348
World Ranking
2476
National Ranking
7

Overview

Arash Shahin is affiliated with the University of Isfahan in Iran and has contributed extensively to the field of Business, Management and Accounting, with a total of 115 publications. Their research spans several subfields including Strategy and Management, Management Information Systems, Management of Technology and Innovation, Marketing, and Management Science and Operations Research.

The researcher's work focuses on significant topics such as Quality and Supply Management, Sustainable Supply Chain Management, Supply Chain Resilience and Risk Management, Quality Function Deployment in Product Design, Outsourcing and Supply Chain Management, Customer Service Quality and Loyalty, and Environmental Sustainability in Business.

Shahin has published frequently in several academic journals, including:

  • International Journal of Productivity and Quality Management (13 publications)
  • The TQM Journal (5 publications)
  • International Journal of Business Innovation and Research (5 publications)
  • International Journal of Procurement Management (5 publications)
  • Benchmarking An International Journal (4 publications)

Recent papers by Arash Shahin include:

  • "Green innovation a strategic resource to attain competitive advantage," 2021, International Journal of Innovation Science
  • "The new concept of quality in the digital era: a human resource empowerment perspective," 2021, The TQM Journal
  • "Frugal innovation enablers: a comprehensive framework," 2020, International Journal of Innovation Science
  • "Frugal innovation enablers, critical success factors and barriers: A systematic review," 2021, Creativity and Innovation Management
  • "A hybrid model for analyzing the risks of green supply chain in a fuzzy environment," 2020, Journal of Industrial and Production Engineering

The researcher frequently collaborates with other academics, including:

  • Abbas Sheikh Aboumasoudi
  • Reza Shahin
  • Hadi Balouei Jamkhaneh
  • Behnam Khamoushpour
  • Shakiba Khademolqorani

Best Publications

  • Prioritization of key performance indicators: An integration of analytical hierarchy process and goal setting

    Arash Shahin;M. Ali Mahbod

  • SERVQUAL AND MODEL OF SERVICE QUALITY GAPS: A FRAMEWORK FOR DETERMINING AND PRIORITIZING CRITICAL FACTORS IN DELIVERING QUALITY SERVICES

    A Shahin

  • Integration of FMEA and the Kano model

    Arash Shahin

  • Corporate governance as a critical element for driving excellence in corporate social responsibility

    Arash Shahin;Mohamed Zairi

  • Developing the Models of Service Quality Gaps: A Critical Discussion

    Arash Shahin;Monireh Samea

  • Typology of Kano models: a critical review of literature and proposition of a revised model

    Arash Shahin;Masoud Pourhamidi;Jiju Antony;Sung Hyun Park

  • Kano model: A dynamic approach for classifying and prioritising requirements of airline travellers with three case studies on international airlines

    Arash Shahin;Mohamed Zairi

  • Developing a model for the influence of perceived organizational climate on organizational citizenship behaviour and organizational performance based on balanced score card

    Arash Shahin;Javad Shabani Naftchali;Javad Khazaei Pool

  • The Application of Mamdani Fuzzy Inference System in Evaluating Green Supply Chain Management Performance

    Ehsan Pourjavad;Arash Shahin

  • A novel approach for supplier selection based on the Kano model and fuzzy MCDM

    Mazaher Ghorbani;S. Mohammad Arabzad;Arash Shahin

  • Correlation Analysis of Service Quality Gaps in a Four-Star Hotel in Iran

    Arash Shahin;Reza Dabestani

  • Importance-performance analysis of service quality dimensions for the customer groups segmented by DEA

    Reza Dabestani;Arash Shahin;Mohammad Saljoughian;Hadi Shirouyehzad

  • Estimation of Customer Dissatisfaction Based on Service Quality Gaps by Correlation and Regression Analysis in a Travel Agency

    Arash Shahin;Nassibeh Janatyan

  • A feasibility study of the implementation of total quality management based on soft factor

    Arash Shahin;Reza Dabestani

  • Green innovation a strategic resource to attain competitive advantage

    Nasrin Barforoush;Akbar Etebarian;Amirreza Naghsh;Arash Shahin

  • Design for Six Sigma (DFSS): lessons learned from world-class companies

    Arash Shahin

  • Customer Loyalty Assessment-A Case Study in MADDIRAN, the Distributor of LG Electronics in Iran

    Ali Dehghan;Arash Shahin

  • Investigating the relationship among the Kansei-based design of chocolate packaging, consumer perception, and willingness to buy

    Shekoofeh Maleki;Seyed Fathollah Amiri Aghdaie;Arash Shahin;Azarnoush Ansari

  • Facility Layout Simulation and Optimization: an Integration of Advanced Quality and Decision Making tools and Techniques

    Arash Shahin;Mehdi Poormostafa

  • The new concept of quality in the digital era: a human resource empowerment perspective

    Hadi Balouei Jamkhaneh;Arash Shahin;Sahar Valipour Parkouhi;Reza Shahin

  • Developing a two-phase QFD for improving FMEA: an integrative approach

    Fatemeh Shaker;Arash Shahin;Saeed Jahanyan

  • Selecting maintenance strategy in mining industry by analytic network process and TOPSIS

    Ehsan Pourjavad;Hadi Shirouyehzad;Arash Shahin

Frequent Co-Authors

Angappa Gunasekaran
Angappa Gunasekaran Penn State Harrisburg
Jiju Antony
Jiju Antony Northumbria University
Mohamed Zairi
Mohamed Zairi University of Bradford
Seyed Jafar Sadjadi
Seyed Jafar Sadjadi Iran University of Science and Technology

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