2026 Jagdip Singh: Business and Management Researcher – H-Index, Publications & Awards

Discipline name	D-Index	World Ranking	Current World Ranking	National Ranking	Current National Ranking	Publications	Citations
Business and Management	58	594	554	262	239	127	30679

Overview

Jagdip Singh is affiliated with Case Western Reserve University in the United States. Their research primarily focuses on psychology and medicine, with a strong emphasis on clinical and social psychology, as well as general health professions. The subfields covered in their work include clinical psychology, social psychology, family practice, and applied psychology.

The scientist's main topics of study involve psychopathy, forensic psychiatry, and sexual offending. Additional areas of interest include deception detection and forensic psychology, clinical reasoning and diagnostic skills, digital mental health interventions, telemedicine and telehealth implementation, and research related to COVID-19 and its healthcare impacts as well as clinical research studies concerning the pandemic.

Singh has published research in the following venues:

Criminal Justice and Behavior
Swiss Medical Weekly
Law and Human Behavior
Sexual Offending Theory Research and Prevention
Frontiers in Psychiatry

Recent papers authored or coauthored by Singh include:

A general model of cognitive bias in human judgment and systematic review specific to forensic mental health, 2022, Law and Human Behavior
High risk sexual fantasies and sexual offending: An overview of fundamentals and interventions, 2021, Sexual Offending Theory Research and Prevention
International Survey on the Use of Emerging Technologies Among Forensic and Correctional Mental Health Professionals, 2021, Criminal Justice and Behavior
COVID-19 Inmate Risk Appraisal (CIRA): development and validation of a screening tool to assess COVID-19 vulnerability in prisons, 2021, Swiss Medical Weekly
Recidivism in Switzerland: the influence of custodial sanctions, 2021, Swiss Medical Weekly

Frequent collaborators in Singh's research include:

Jérôme Endrass
Astrid Rossegger
Michael Weber
Marc Graf
Leonel C. Gonçalves

Best Publications

Consumer Trust, Value, and Loyalty in Relational Exchanges:

Deepak Sirdeshmukh;Jagdip Singh;Barry Sabol

6433
Citations
Agency and trust mechanisms in consumer satisfaction and loyalty judgments

Jagdip Singh;Deepak Sirdeshmukh

2670
Citations
THE NATURE AND EXPERIENCE OF ENTREPRENEURIAL PASSION

Melissa S. Cardon;Joakim Wincent;Jagdip Singh;Mateja Drnovsek

2513
Citations
Consumer Complaint Intentions and Behavior: Definitional and Taxonomical Issues:

Jagdip Singh

1849
Citations
PERFORMANCE, SLACK, AND RISK TAKING IN ORGANIZATIONAL DECISION MAKING.

Unknown

1414
Citations
Behavioral and Psychological Consequences of Boundary Spanning Burnout for Customer Service Representatives

Jagdip Singh;Jerry R. Goolsby;Gary K. Rhoads

1096
Citations
Performance Productivity and Quality of Frontline Employees in Service Organizations

Jagdip Singh

1089
Citations
Curvilinear Effects of Consumer Loyalty Determinants in Relational Exchanges

Clara Agustin;Jagdip Singh

1086
Citations
Innovations in Retail Business Models

Alina Sorescu;Ruud T. Frambach;Jagdip Singh;Arvind Rangaswamy

935
Citations
A typology of consumer dissatisfaction response styles

Jagdip Singh

871
Citations
Voice, exit, and negative word-of-mouth behaviors: An investigation across three service categories

Jagdip Singh

861
Citations
Measurement Issues in Cross-National Research

Jagdip Singh

767
Citations
Do Organizational Practices Matter in Role Stress Processes? A Study of Direct and Moderating Effects for Marketing-Oriented Boundary Spanners:

Jagdip Singh;Willem Verbeke;Gary K. Rhoads

723
Citations
Striking a balance in boundary-spanning positions: An investigation of some unconventional influences of role stressors and job characteristics on job outcomes of salespeople

Jagdip Singh

721
Citations
When Consumers Complain: A Path Analysis of the Key Antecedents of Consumer Complaint Response Estimates

Jagdip Singh;Robert E. Wilkes

687
Citations
Boundary role ambiguity: Facets, determinants, and impacts.

Jagdip Singh

551
Citations
Understanding the structure of consumers’ satisfaction evaluations of service delivery

Jagdip Singh

550
Citations
Boundary Role Ambiguity in Marketing-Oriented Positions: A Multidimensional, Multifaceted Operationalization:

Jagdip Singh;Gary K. Rhoads

518
Citations
Consumer Complaint Intentions and Behavior: Definitional and Taxonomical Issues

Unknown

449
Citations
Antecedents and Consequences of Burnout in Accounting: Beyond the Role Stress Model

Timothy J. Fogarty;Jagdip Singh;Gary K. Rhoads;Ronald K. Moore

348
Citations
Voice, exit, and negative word-of-mouth behaviors: An investigation across three service categories

Unknown

346
Citations
Exploring the Effects of Consumers′ Dissatisfaction Level on Complaint Behaviours

Jagdip Singh;Shefali Pandya

316
Citations
Sales profession and professionals in the age of digitization and artificial intelligence technologies: concepts, priorities, and questions

Jagdip Singh;Karen Flaherty;Ravipreet S. Sohi;Dawn Deeter-Schmelz

274
Citations

Frequent Co-Authors

Edwin J. Nijssen Eindhoven University of Technology

Joakim Wincent Hanken School of Economics

Satish Nambisan Case Western Reserve University

Michael K. Brady Florida State University

Arvind Rangaswamy Pennsylvania State University

Kalle Lyytinen Case Western Reserve University

Willem Verbeke Erasmus University Rotterdam

Alexander C. Tsai Harvard University

Scott B. MacKenzie Indiana University

Kenneth R. Evans Lamar University

External Links

Personal website of Jagdip Singh Google Scholar page

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