World's Best Scientists 2026 revealed!

D-Index & Metrics

Business and Management

D-Index
44
Citations
14479
World Ranking
1324
National Ranking
80

Francis Buttle publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Francis Buttle sits on this spectrum.

35–39 publications: 2 scientists 40–44 publications: 2 scientists 45–49 publications: 5 scientists 50–54 publications: 20 scientists 55–59 publications: 39 scientists 60–64 publications: 66 scientists 65–69 publications: 52 scientists 70–74 publications: 80 scientists 75–79 publications: 83 scientists 80–84 publications: 116 scientists 85–89 publications: 94 scientists 90–94 publications: 111 scientists 95–99 publications: 122 scientists 100–104 publications: 104 scientists 105–109 publications: 113 scientists 110–114 publications: 96 scientists 115–119 publications: 97 scientists 120–124 publications: 112 scientists 125–129 publications: 93 scientists 130–134 publications: 79 scientists 135–139 publications: 69 scientists 140–144 publications: 80 scientists 145–149 publications: 81 scientists 150–154 publications: 85 scientists 155–159 publications: 50 scientists 160–164 publications: 74 scientists 165–169 publications: 61 scientists 170–174 publications: 40 scientists 175–179 publications: 44 scientists 180–184 publications: 47 scientists 185–189 publications: 59 scientists 190–194 publications: 35 scientists 195–199 publications: 37 scientists 200–204 publications: 49 scientists 205–209 publications: 48 scientists 210–214 publications: 34 scientists 215–219 publications: 31 scientists 220–224 publications: 37 scientists 225–229 publications: 34 scientists 230–234 publications: 25 scientists 235–239 publications: 28 scientists 240–244 publications: 34 scientists 245–249 publications: 28 scientists 250–254 publications: 23 scientists 255–259 publications: 22 scientists 260–264 publications: 11 scientists 265–269 publications: 16 scientists 270–274 publications: 23 scientists 275–279 publications: 12 scientists 280–284 publications: 16 scientists 285–289 publications: 10 scientists 290–294 publications: 12 scientists 295–299 publications: 12 scientists 300–304 publications: 8 scientists 305–309 publications: 13 scientists 310–314 publications: 13 scientists 315–319 publications: 6 scientists 320–324 publications: 10 scientists 325–329 publications: 9 scientists 330–334 publications: 7 scientists 335–339 publications: 10 scientists 340–344 publications: 10 scientists 345–349 publications: 7 scientists 350–354 publications: 4 scientists 355–359 publications: 10 scientists 360–364 publications: 3 scientists 365–369 publications: 7 scientists 370–374 publications: 2 scientists 375–379 publications: 8 scientists 380–384 publications: 4 scientists 385–389 publications: 5 scientists 390–394 publications: 5 scientists 395–399 publications: 2 scientists 400–404 publications: 2 scientists 405–409 publications: 4 scientists 410–414 publications: 3 scientists 415–419 publications: 2 scientists 420–424 publications: 5 scientists 425–429 publications: 3 scientists 430–434 publications: 1 scientists 435 publications: 1 scientists 436+ publications: 100 scientists
35 publications 436+

This scientist: 202 publications — 75th percentile

75% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 436 publications or more.

Francis Buttle D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Francis Buttle sits on this spectrum.

30 D-Index: 156 scientists 31 D-Index: 159 scientists 32 D-Index: 171 scientists 33 D-Index: 161 scientists 34 D-Index: 135 scientists 35 D-Index: 124 scientists 36 D-Index: 114 scientists 37 D-Index: 111 scientists 38 D-Index: 103 scientists 39 D-Index: 89 scientists 40 D-Index: 81 scientists 41 D-Index: 97 scientists 42 D-Index: 80 scientists 43 D-Index: 69 scientists 44 D-Index: 68 scientists 45 D-Index: 63 scientists 46 D-Index: 54 scientists 47 D-Index: 69 scientists 48 D-Index: 50 scientists 49 D-Index: 58 scientists 50 D-Index: 54 scientists 51 D-Index: 62 scientists 52 D-Index: 54 scientists 53 D-Index: 43 scientists 54 D-Index: 49 scientists 55 D-Index: 35 scientists 56 D-Index: 40 scientists 57 D-Index: 44 scientists 58 D-Index: 34 scientists 59 D-Index: 29 scientists 60 D-Index: 48 scientists 61 D-Index: 32 scientists 62 D-Index: 30 scientists 63 D-Index: 22 scientists 64 D-Index: 22 scientists 65 D-Index: 19 scientists 66 D-Index: 20 scientists 67 D-Index: 18 scientists 68 D-Index: 17 scientists 69 D-Index: 21 scientists 70 D-Index: 20 scientists 71 D-Index: 19 scientists 72 D-Index: 14 scientists 73 D-Index: 10 scientists 74 D-Index: 16 scientists 75 D-Index: 24 scientists 76 D-Index: 13 scientists 77 D-Index: 19 scientists 78 D-Index: 8 scientists 79 D-Index: 6 scientists 80 D-Index: 4 scientists 81 D-Index: 12 scientists 82 D-Index: 7 scientists 83 D-Index: 7 scientists 84 D-Index: 6 scientists 85 D-Index: 10 scientists 86 D-Index: 4 scientists 87 D-Index: 11 scientists 88 D-Index: 6 scientists 89+ D-Index: 96 scientists
30 D-Index 89+

This scientist: 44 D-Index — 57th percentile

57% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 89 D-Index or more.

Overview

Francis Buttle is an independent scientist and consultant based in Australia. Their recent scholarly output includes book reviews published in the Malaysian Management Journal. These reviews focus on the work titled Hospitality Marketing: Principles and Practice (2nd ed.) and Hospitality Marketing: Principles and Practice (2nd Edition), both released in 2020. The publications reflect engagement with hospitality marketing as a subject area.

Collaboration has been a notable aspect of Buttle's research activity. Frequent co-authors include David Bowie, with whom they have co-published two pieces, and Jaafar Ali Mohd Ibrahim, who has co-authored one publication. This collaborative pattern indicates connections with other researchers within their domain of interest.

Their work has been published primarily in the Malaysian Management Journal, where both recent papers appeared. This venue appears central to their dissemination of knowledge and research discussion.

  • Book Review Hospitality Marketing: Principles and Practice (2nd ed.), 2020, Malaysian Management Journal
  • Book Review Hospitality Marketing: Principles and Practice (2nd Edition), 2020, Malaysian Management Journal

  • David Bowie (2 publications)
  • Jaafar Ali Mohd Ibrahim (1 publication)

  • Malaysian Management Journal (2 publications)

Best Publications

  • SERVQUAL: review, critique, research agenda

    Francis Buttle

  • Word of mouth: understanding and managing referral marketing

    Francis A. Buttle

  • Assessing Relationship Quality

    Pete Naudé;Francis Buttle

  • Relationship Marketing: Theory and Practice

    Francis Buttle

  • A Repertory Grid Analysis Of Austria's Image As A Summer Vacation Destination

    Johann Embacher;Francis Buttle

  • ISO 9000: marketing motivations and benefits

    Francis Buttle

  • SYSTRA‐SQ: a new measure of bank service quality

    Abdullah H. Aldlaigan;Francis A. Buttle

  • Customer relationship management : concepts and tools

    Francis Buttle

  • Customer relationship management: concepts and technologies

    Francis Buttle;Stan Maklan

  • Customer retention management processes: A quantitative study

    Lawrence Ang;Francis Buttle

  • Customer retention management: a reflection of theory and practice

    Rizal Ahmad;Francis Buttle

  • Does service failure influence customer loyalty

    Francis Buttle;Jamie Burton

  • Hotel and Food Service Marketing: A Managerial Approach

    Francis Buttle

  • Customer retention: a potentially potent marketing management strategy

    Rizal Ahmad;Francis Buttle

  • Shopping Motives Constructionist Perspective

    Francis Buttle

  • Beyond satisfaction: customer attachment to retail banks

    Abdullah Aldlaigan;Francis Buttle

  • Strategic, operational, and analytical customer relationship management : attributes and measures

    Reiny Iriana;Francis Buttle

  • Hotel marketing strategy and the theory of reasoned action

    Francis Buttle;Bungkwon Bok

  • Consumer involvement in financial services: An empirical test of two measures

    Abdullah H. Aldlaigan;Francis A. Buttle

  • Customer Relationship Management

    Unknown

  • Customer relationship management in practice – A qualitative study

    J Abbott;M Stone;F Buttle

  • Customer Relationship Management

    Unknown

Frequent Co-Authors

Peter Naudé
Peter Naudé Manchester Metropolitan University
Merlin Stone
Merlin Stone St Mary's University Twickenham London
Christopher P. Holland
Christopher P. Holland Loughborough University

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