Edward Shiu

Best Publications

• Service worker role in encouraging customer organizational citizenship behaviors

  Liliana L. Bove;Simon J. Pervan;Sharon E. Beatty;Edward Shiu

  754
  Citations

• The contribution of ethical obligation and self-identity to the theory of planned behaviour: An exploration of ethical consumers

  Deirdre Shaw;Edward Shiu;Ian Clarke

  566
  Citations

• Ethics in consumer choice: a multivariate modelling approach

  Deirdre Shaw;Edward Shiu

  547
  Citations

• An exploration of values in ethical consumer decision making

  Deirdre Shaw;Emma Grehan;Edward Shiu;Louise Hassan

  493
  Citations

• Who Says There is an Intention–Behaviour Gap? Assessing the Empirical Evidence of an Intention–Behaviour Gap in Ethical Consumption

  Louise M. Hassan;Edward Shiu;Deirdre Shaw

  477
  Citations

• In search of fair trade: ethical consumer decision making in France

  Nil Ozcaglar-Toulouse;Edward Shiu;Deirdre Shaw

  370
  Citations

• Fashion victim: the impact of fair trade concerns on clothing choice.

  Deirdre Shaw;Gillian Hogg;Elaine Wilson;Edward Shiu

  352
  Citations

• Emotions, store-environmental cues, store-choice criteria, and marketing outcomes.

  Gianfranco Walsh;Edward Shiu;Louise M. Hassan;Nina Michaelidou

  351
  Citations

• The customer-based corporate reputation scale: replication and short form

  Gianfranco Walsh;Sharon E. Beatty;Edward M.K. Shiu

  332
  Citations

• An assessment of ethical obligation and self-identity in ethical consumer decision-making: a structural equation modelling approach

  Deirdre Shaw;Edward Shiu

  327
  Citations

• The role of ethical obligation and self-identity in ethical consumer choice

  Deirdre Shaw;Edward Shiu

  308
  Citations

• Replicating, validating, and reducing the length of the consumer perceived value scale

  Gianfranco Walsh;Edward Shiu;Louise M. Hassan

  244
  Citations

• Assessing the quality of police services using SERVQUAL

  Mike Donnelly;Neil J. Kerr;Russell Rimmer;Edward M. Shiu

  184
  Citations

• Addressing the cross-country applicability of the theory of planned behaviour (TPB): A structured review of multi-country TPB studies

  Louise M. Hassan;Edward Shiu;Sara Parry

  173
  Citations

• Intending to be ethical: An examination of consumer choice in sweatshop avoidance

  D Shaw;E Shiu;L Hassan;C Bekin

  149
  Citations

• Reflections on discriminant validity: Reexamining the Bove et al. (2009) findings

  Edward Shiu;Simon J. Pervan;Liliana L. Bove;Sharon E. Beatty

  133
  Citations

• Consumer uncertainty: revisited

  Edward M.K. Shiu;Gianfranco Walsh;Louise M. Hassan;Deirdre Shaw

  130
  Citations

• Demarketing tobacco through governmental policies - the 4Ps revisited

  Edward Shiu;Louise M. Hassan;Gianfranco Walsh

  120
  Citations

• Assessing service quality and its link with value for money in a UK local authority's housing repairs service using the SERVQUAL approach

  Mike Donnelly;Edward M Shiu

  113
  Citations

• Uncertainty in ethical consumer choice: a conceptual model

  Louise Hassan;Deirdre Shaw;Edward Shiu;Gianfranco Walsh

  103
  Citations