Arvind Malhotra

Arvind Malhotra publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Arvind Malhotra sits on this spectrum.

Arvind Malhotra D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Arvind Malhotra sits on this spectrum.

Best Publications

• Knowledge Management: An Organizational Capabilities Perspective

  Andrew H. Gold;Arvind Malhotra;Albert H. Segars

  8576
  Citations

• E-S-QUAL: A Multiple-Item Scale for Assessing Electronic Service Quality

  A. Parasuraman;Valarie A. Zeithaml;Arvind Malhotra

  5269
  Citations

• Service Quality Delivery Through Web Sites: A Critical Review of Extant Knowledge

  Valarie A. Zeithaml;A. Parasuraman;Arvind Malhotra

  4495
  Citations

• A conceptual framework for understanding e-service quality : implications for future research and managerial practice

  Valarie A. Zeithaml;A. Parasuraman;Arvind Malhotra

  1543
  Citations

• Technology Adaptation: The Case of a Computer-Supported Inter-Organizational Virtual Team

  Ann Majchrzak;Ronald E. Rice;Arvind Malhotra;Nelson King

  1013
  Citations

• Leading Virtual Teams

  Arvind Malhotra;Ann Majchrzak;Benson Rosen

  920
  Citations

• Coordinating for Flexibility in e-Business Supply Chains

  Sanjay Gosain;Arvind Malhotra;Omar A. El Sawy

  632
  Citations

• E-S-QUAL: A multiple-item scale for assessing electronic service quality

  Unknown

  618
  Citations

• The dark side of the sharing economy … and how to lighten it

  Arvind Malhotra;Marshall Van Alstyne

  591
  Citations

• Radical innovation without collocation: a case study at Boeing-Rocketdyne

  Arvind Malhotra;Ann Majchrzak;Robert Carman;Vern Lott

  585
  Citations

• Research Commentary---Seeking the Configurations of Digital Ecodynamics: It Takes Three to Tango

  Omar A. El Sawy;Arvind Malhotra;YoungKi Park;Paul A. Pavlou

  561
  Citations

• Towards an Information Systems Perspective and Research Agenda on Crowdsourcing for Innovation

  Unknown

  535
  Citations

• Perceived Individual Collaboration Know-How Development Through Information Technology--Enabled Contextualization: Evidence from Distributed Teams

  Ann Majchrzak;Arvind Malhotra;Richard John

  463
  Citations

• IT-intensive value innovation in the electronic economy: insights from Marshall industries

  Omar A. El Sawy;Arvind Malhotra;Sanjay Gosain;Kerry M. Young

  390
  Citations

• Spurring impactful research on information systems for environmental sustainability

  Arvind Malhotra;Nigel P. Melville;Richard T. Watson

  380
  Citations

• Digital transformation as a springboard for product, process and business model innovation

  Stefano Bresciani;Kun Huang Huarng;Arvind Malhotra;Alberto Ferraris

  339
  Citations

• Enabling knowledge creation in far‐flung teams: best practices for IT support and knowledge sharing

  Arvind Malhotra;Ann Majchrzak

  306
  Citations

• Leveraging Standard Electronic Business Interfaces to Enable Adaptive Supply Chain Partnerships

  Arvind Malhotra;Sanjay Gosain;Omar A. El Sawy

  305
  Citations

• Computer-mediated inter-organizational knowledge-sharing: Insights from a virtual team innovating using a collaborative tool

  Ann Majchrzak;Ronald E. Rice;Nelson King;Arvind Malhotra

  269
  Citations

• Can absence make a team grow stronger

  Ann Majchrzak;Arvind Malhotra;Jeffrey Stamps;Jessica Lipnack

  225
  Citations