World's Best Scientists 2026 revealed!

D-Index & Metrics

Business and Management

D-Index
40
Citations
30450
World Ranking
1616
National Ranking
675

Best Publications

  • Knowledge Management: An Organizational Capabilities Perspective

    Andrew H. Gold;Arvind Malhotra;Albert H. Segars

  • E-S-QUAL: A Multiple-Item Scale for Assessing Electronic Service Quality

    A. Parasuraman;Valarie A. Zeithaml;Arvind Malhotra

  • Service Quality Delivery Through Web Sites: A Critical Review of Extant Knowledge

    Valarie A. Zeithaml;A. Parasuraman;Arvind Malhotra

  • A conceptual framework for understanding e-service quality : implications for future research and managerial practice

    Valarie A. Zeithaml;A. Parasuraman;Arvind Malhotra

  • Technology Adaptation: The Case of a Computer-Supported Inter-Organizational Virtual Team

    Ann Majchrzak;Ronald E. Rice;Arvind Malhotra;Nelson King

  • Leading Virtual Teams

    Arvind Malhotra;Ann Majchrzak;Benson Rosen

  • Coordinating for Flexibility in e-Business Supply Chains

    Sanjay Gosain;Arvind Malhotra;Omar A. El Sawy

  • E-S-QUAL: A multiple-item scale for assessing electronic service quality

    Unknown

  • The dark side of the sharing economy … and how to lighten it

    Arvind Malhotra;Marshall Van Alstyne

  • Radical innovation without collocation: a case study at Boeing-Rocketdyne

    Arvind Malhotra;Ann Majchrzak;Robert Carman;Vern Lott

  • Research Commentary---Seeking the Configurations of Digital Ecodynamics: It Takes Three to Tango

    Omar A. El Sawy;Arvind Malhotra;YoungKi Park;Paul A. Pavlou

  • Towards an Information Systems Perspective and Research Agenda on Crowdsourcing for Innovation

    Unknown

  • Perceived Individual Collaboration Know-How Development Through Information Technology--Enabled Contextualization: Evidence from Distributed Teams

    Ann Majchrzak;Arvind Malhotra;Richard John

  • IT-intensive value innovation in the electronic economy: insights from Marshall industries

    Omar A. El Sawy;Arvind Malhotra;Sanjay Gosain;Kerry M. Young

  • Spurring impactful research on information systems for environmental sustainability

    Arvind Malhotra;Nigel P. Melville;Richard T. Watson

  • Digital transformation as a springboard for product, process and business model innovation

    Stefano Bresciani;Kun Huang Huarng;Arvind Malhotra;Alberto Ferraris

  • Enabling knowledge creation in far‐flung teams: best practices for IT support and knowledge sharing

    Arvind Malhotra;Ann Majchrzak

  • Leveraging Standard Electronic Business Interfaces to Enable Adaptive Supply Chain Partnerships

    Arvind Malhotra;Sanjay Gosain;Omar A. El Sawy

  • Computer-mediated inter-organizational knowledge-sharing: Insights from a virtual team innovating using a collaborative tool

    Ann Majchrzak;Ronald E. Rice;Nelson King;Arvind Malhotra

  • Can absence make a team grow stronger

    Ann Majchrzak;Arvind Malhotra;Jeffrey Stamps;Jessica Lipnack

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