Yan Jin

Overview

Best Publications

• Keeping up with the digital age: How the American Red Cross uses social media to build relationships

  Rowena L. Briones;Beth Kuch;Brooke Fisher Liu;Yan Jin

  1004
  Citations

• How Audiences Seek Out Crisis Information: Exploring the Social-Mediated Crisis Communication Model

  Lucinda Austin;Brooke Fisher Liu;Yan Jin

  802
  Citations

• Examining the Role of Social Media in Effective Crisis Management: The Effects of Crisis Origin, Information Form, and Source on Publics’ Crisis Responses

  Yan Jin;Brooke Fisher Liu;Lucinda L. Austin

  683
  Citations

• How publics respond to crisis communication strategies: The interplay of information form and source

  Brooke Fisher Liu;Lucinda L. Austin;Yan Jin

  569
  Citations

• The Blog-Mediated Crisis Communication Model: Recommendations for Responding to Influential External Blogs

  Yan Jin;Brooke Fisher Liu

  379
  Citations

• Ebola on Instagram and Twitter: How health organizations address the health crisis in their social media engagement

  Jeanine P.D. Guidry;Yan Jin;Caroline A. Orr;Marcus Messner

  350
  Citations

• Social Media Use During Disasters: How Information Form and Source Influence Intended Behavioral Responses

  Brooke Fisher Liu;Julia Daisy Fraustino;Yan Jin

  325
  Citations

• Toward a Publics-Driven, Emotion-Based Conceptualization in Crisis Communication: Unearthing Dominant Emotions in Multi-Staged Testing of the Integrated Crisis Mapping (ICM) Model

  Yan Jin;Augustine Pang;Glen T. Cameron

  301
  Citations

• Seeking Formula for Misinformation Treatment in Public Health Crises: The Effects of Corrective Information Type and Source.

  Toni G L A van der Meer;Yan Jin

  301
  Citations

• Making Sense Sensibly in Crisis Communication: How Publics’ Crisis Appraisals Influence Their Negative Emotions, Coping Strategy Preferences, and Crisis Response Acceptance

  Yan Jin

  252
  Citations

• On pins and needles: how vaccines are portrayed on Pinterest.

  Jeanine P.D. Guidry;Kellie Carlyle;Marcus Messner;Yan Jin

  248
  Citations

• Integrated Crisis Mapping: Toward a Publics-Based, Emotion-Driven Conceptualization in Crisis Communication

  Yan Jin;Augustine Pang;Glen T. Cameron

  213
  Citations

• Social media use during disasters: a review of the knowledge base and gaps.

  Julia Daisy Fraustino;Brooke Liu;Yan Jin

  196
  Citations

• Emotional Leadership as a Key Dimension of Public Relations Leadership: A National Survey of Public Relations Leaders

  Yan Jin

  191
  Citations

• Managing Turbulence in the Blogosphere: Evaluating the Blog-Mediated Crisis Communication Model with the American Red Cross

  Brooke Fisher Liu;Yan Jin;Rowena Briones;Beth Kuch

  187
  Citations

• The effects of public's cognitive appraisal of emotions in crises on crisis coping and strategy assessment

  Yan Jin

  183
  Citations

• The Tendency To Tell: Understanding Publics' Communicative Responses To Crisis Information Form and Source

  Brooke Fisher Liu;Yan Jin;Lucinda L. Austin

  177
  Citations

• How Disaster Information Form, Source, Type, and Prior Disaster Exposure Affect Public Outcomes: Jumping on the Social Media Bandwagon?

  Brooke Fisher Liu;Julia Daisy Fraustino;Yan Jin

  173
  Citations

• Social Media and Crisis Communication

  Lucinda L. Austin;Yan Jin

  165
  Citations

• The Effects of Threat Type and Duration on Public Relations Practitioner's Cognitive, Affective, and Conative Responses in Crisis Situations

  Yan Jin;Glen T. Cameron

  152
  Citations

• Examining the interplay of an organization's prior reputation, CEO's visibility, and immediate response to a crisis

  Judy VanSlyke Turk;Yan Jin;Sean Stewart;Jeesun Kim

  130
  Citations

• The role of emotions in crisis responses: Inaugural test of the integrated crisis mapping (ICM) model

  Yan Jin;Augustine Pang;Glen T. Cameron

  108
  Citations

• Contingency theory: Strategic management of conflict in public relations

  Glen T. Cameron;A. Pang;Yan Jin

  102
  Citations

• Going head to head: Content analysis of high profile conflicts as played out in the press

  Jae-Hwa Shin;I-Huei Cheng;Yan Jin;Glen T. Cameron

  78
  Citations

• Contingency theory of strategic conflict management: Directions for the practice of crisis communication from a decade of theory development, discovery and dialogue

  Augustine Pang;Yan Jin;Glen T. Cameron

  76
  Citations

• Examining Publics' Crisis Responses According to Different Shades of Anger and Sympathy

  Yan Jin

  42
  Citations

• Explicating crisis coping in crisis communication

  Yan Jin;Soo Yeon Hong

  35
  Citations

• Strategic communication of hope and anger: A case of Duke University's conflict management with multiple publics

  Yan Jin;Sun-A Park;María E. Len-Ríos

  28
  Citations

• Do We Stand on Common Ground? A Threat Appraisal Model for Terror Alerts Issued by the Department of Homeland Security

  Augustine Pang;Yan Jin;Glen T. Cameron

  22
  Citations