Sherry J. Holladay

Best Publications

• Helping Crisis Managers Protect Reputational Assets: Initial Tests of the Situational Crisis Communication Theory.

  W. Timothy Coombs;Sherry J. Holladay

  1819
  Citations

• Communication and Attributions in a Crisis: An Experimental Study in Crisis Communication

  W. Timothy Coombs;Sherry J. Holladay

  1258
  Citations

• Unpacking the halo effect: reputation and crisis management

  W. Timothy Coombs;Sherry J. Holladay

  750
  Citations

• Comparing apology to equivalent crisis response strategies: Clarifying apology's role and value in crisis communication

  W. Timothy Coombs;Sherry J. Holladay

  730
  Citations

• An Extended Examination of the Crisis Situations: A Fusion of the Relational Management and Symbolic Approaches

  W. Timothy Coombs;Sherry J. Holladay

  648
  Citations

• Managing Corporate Social Responsibility: A Communication Approach

  W. Timothy Coombs;Sherry J. Holladay

  521
  Citations

• An Exploratory Study of Stakeholder Emotions: Affect and Crises

  W. Timothy Coombs;Sherry J. Holladay

  448
  Citations

• Further explorations of post-crisis communication: Effects of media and response strategies on perceptions and intentions

  W. Timothy Coombs;Sherry J. Holladay

  386
  Citations

• How publics react to crisis communication efforts : Comparing crisis response reactions across sub-arenas

  W. Timothy Coombs;Sherry Jean Holladay

  345
  Citations

• The negative communication dynamic

  W. Timothy Coombs;Sherry J. Holladay

  331
  Citations

• Communicating Visions An Exploration of the Role of Delivery in the Creation of Leader Charisma

  Sherry J. Holladay;W. Timothy Coombs

  266
  Citations

• Speaking of Visions and Visions Being Spoken: An Exploration of the Effects of Content and Delivery on Perceptions of Leader Charisma

  Sherry J. Holladay;W. Timothy Coombs

  266
  Citations

• CSR as crisis risk: expanding how we conceptualize the relationship

  Timothy Coombs;Sherry Holladay

  200
  Citations

• Fringe public relations: How activism moves critical pr toward the mainstream

  W. Timothy Coombs;Sherry J. Holladay

  193
  Citations

• The pseudo‐panopticon: the illusion created by CSR‐related transparency and the internet

  W. Timothy Coombs;Sherry J. Holladay

  161
  Citations

• Why a concern for apologia and crisis communication

  W. Timothy Coombs;Finn Frandsen;Sherry J. Holladay;Winni Johansen

  156
  Citations

• Public relations’ “Relationship Identity” in research: Enlightenment or illusion

  W. Timothy Coombs;Sherry J. Holladay

  140
  Citations

• Amazon.com's Orwellian nightmare: exploring apology in an online environment

  W. Timothy Coombs;Sherry J. Holladay

  134
  Citations

• “Have Fun While You Can,”“You're Only as Old as You Feel,” and “Don't Ever Get Old!”: An Examination of Memorable Messages About Aging

  Sherry J. Holladay

  98
  Citations

• Privileging an activist vs. a corporate view of public relations history in the U.S.

  W. Timothy Coombs;Sherry J. Holladay

  92
  Citations