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Social Sciences and Humanities

D-Index
34
Citations
8525
World Ranking
6842
National Ranking
1089

Overview

Phil Taylor is affiliated with the University of Strathclyde in the United Kingdom. Their research spans social sciences, with a focus on sociology and political science, political science and international relations, public administration, general health professions, and gender studies. Their academic work primarily covers themes such as emotional labor in professions, digital economy and work transformation, labor movements and unions, social policy and reform studies, employment and welfare studies, innovation, technology, and society, and gender diversity and inequality.

Recent publications by Phil Taylor include the following:

  • 'The petri dish and Russian roulette': working in UK contact centres during the COVID-19 pandemic, 2021, Work in the Global Economy
  • Automation and the future of work: A social shaping of technology approach, 2022, New Technology Work and Employment
  • Class Reimagined? Intersectionality and Industrial Action - the British Airways Dispute of 2009-2011, 2020, Sociology
  • Union Equality Structures and the Challenge of Democratic Legitimacy: The Case of the Fire Brigades Union, 2022, Work Employment and Society
  • Experiences of working time intensification and extensification: examining the influence of logics of production in IT work, 2023, Cambridge Journal of Economics

Phil Taylor has collaborated with several frequent coauthors, including:

  • Sian Moore
  • Debra Howcroft
  • Tessa Wright

The venues where Taylor has frequently published include:

  • New Technology Work and Employment
  • Sociology
  • Work Employment and Society
  • Cambridge Journal of Economics
  • Work in the Global Economy

The research work covers a broad spectrum within social sciences but shows a particular emphasis on workplace dynamics, union activities, and the effects of technology on employment conditions. Key topics also focus on emotional labor and its role in various professions, as well as gender diversity and inequality.

Best Publications

  • ‘An assembly line in the head’: work and employee relations in the call centre

    Phil Taylor;Peter Bain

  • Entrapped by the 'electronic panopticon'? worker resistance in the call centre

    Peter Bain;Phil Taylor

  • Evaluation and realisation of IS/IT benefits: an empirical study of current practice

    J. Ward;P. Taylor;P. Bond

  • India calling to the far away towns: the call centre labour process and globalization

    Phil Taylor;Peter Bain

  • Work Organization, Control and the Experience of Work in Call Centres

    Phil Taylor;Gareth Mulvey;Jeff Hyman;Peter Bain

  • Taylorism, targets and the pursuit of quantity and quality by call centre management

    Peter Bain;Aileen Watson;Gareth Mulvey;Phil Taylor

  • ‘Subterranean Worksick Blues’: Humour as Subversion in Two Call Centres

    Phil Taylor;Peter Bain

  • A discussion of the political potential of Social Accounting

    Christine Cooper;Phil Taylor;Newman Smith;Lesley Catchpowle

  • ‘Bright Satanic Offices’: Intensification, Control and Team Taylorism

    Chris Baldry;Peter Bain;Phil Taylor

  • ‘All they lack is a chain’: lean and the new performance management in the British civil service

    Bob Carter;Andy Danford;Debra Howcroft;Helen Richardson

  • Flexible employment contracts and their implications for product and process innovation

    John Storey;Paul Quintas;Phil Taylor;Wendy Fowle

  • 'A unique working environment': health, sickness and absence management in UK call centres

    Phil Taylor;Chris Baldry;Peter Bain;Vaughan Ellis

  • Observation of an Electric Octupole Transition in a Single Ion

    M. Roberts;M. Roberts;P. Taylor;P. Taylor;G. P. Barwood;P. Gill

  • From Taylorism to Ms Taylor: the transformation of the accounting craft

    Christine Cooper;Phil Taylor

  • ‘Stressed out of my box’ : employee experience of lean working and occupational ill-health in clerical work in the UK public sector

    Bob Carter;Andy Danford;Debra Howcroft;Helen Richardson

  • Ringing the changes? Union recognition and organisation in call centres in the UK finance sector

    Peter Bain;Phil Taylor

  • 'You don't know what you've got till it's gone': re-contextualising the origins, development and impact of the call centre

    Vaughan Ellis;Phil Taylor

  • Unions, Partnership and HRM: Sleeping with the Enemy?

    Phil Taylor;Harvie Ramsay

  • Accounting for human rights: doxic health and safety practices - the accounting lesson from ICL

    Christine Cooper;Andrea Coulson;Phil Taylor

  • Lean and mean in the civil service: the case of processing in HMRC

    Bob Carter;Andrew Danford;Debra Howcroft;Helen Richardson

  • Putting Labour in its Place

    Kirsty Newsome;Phil Taylor;Jennifer Bair;Al Rainnie

Frequent Co-Authors

Debra Howcroft
Debra Howcroft University of Manchester
Paul M. Thompson
Paul M. Thompson University of Southern California
Chris Warhurst
Chris Warhurst University of Warwick
John M. Ward
John M. Ward University College London

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