His primary areas of investigation include Marketing, Process management, Knowledge management, Strategic information system and Management information systems. The various areas that he examines in his Marketing study include Supply and demand and Value chain. His Process management study integrates concerns from other disciplines, such as Value network analysis, Competitive advantage, Competitor analysis and Investment decisions.
The concepts of his Competitive advantage study are interwoven with issues in Product-service system, Service and Operations research. In the subject of general Knowledge management, his work in Change management is often linked to Work, thereby combining diverse domains of study. His Customer relationship management research integrates issues from Electronic business and Financial services.
Joe Peppard mainly focuses on Knowledge management, Process management, Marketing, Management information systems and Public relations. Joe Peppard usually deals with Knowledge management and limits it to topics linked to Process and Strategic management and Performance improvement. His Process management study deals with Product-service system intersecting with Operations research.
In his study, Value network is strongly linked to Business value, which falls under the umbrella field of Marketing. His Management information systems research is mostly focused on the topic Strategic information system. His study explores the link between Public relations and topics such as Outsourcing that cross with problems in Organizational culture and Function.
Joe Peppard spends much of his time researching Knowledge management, Process management, Public relations, Management and Realisation. The study of Knowledge management is intertwined with the study of Business value in a number of ways. His Process management research includes themes of Product-service system, Manufacturing firms and Lean manufacturing.
His Public relations research incorporates elements of Co-creation and Service innovation. He incorporates a variety of subjects into his writings, including Realisation, Resistance, Theory of reasoned action, Enabling Factors, Enabling and Manufacturing engineering. His study in the fields of Strategic information system and Soft systems methodology under the domain of Management information systems overlaps with other disciplines such as Technology strategy, Business model and Information management.
This overview was generated by a machine learning system which analysed the scientist’s body of work. If you have any feedback, you can contact us here.
State-of-the-art in product-service systems
Tim Baines;Howard W. Lightfoot;Steve Evans;Andy Neely.
(2007)
Beyond strategic information systems: towards an IS capability
Joe Peppard;John M. Ward.
(2004)
From value chain to value network: Insights for mobile operators
Joe Peppard;Anna Rylander.
(2006)
Customer Relationship Management (CRM) in Financial Services
Joe Peppard.
(2000)
Towards an operations strategy for product-centric servitization
Tim Baines;Howard Lightfoot;Joe Peppard;Mark Johnson.
(2009)
Consumer Purchasing on the Internet: Processes and Prospects
Patrick Butler;Joe Peppard.
(1998)
Managing the Realization of Business Benefits from IT Investments
Joe Peppard;John M. Ward;Elizabeth M. Daniel.
(2007)
Improving the impact of IT development projects: the benefits realization capability model
Colin Ashurst;Neil F Doherty;Joe Peppard.
(2008)
Mind the gap : diagnosing the relationship between the IT organisation and the rest of the business
Joe Peppard;John M. Ward.
(1999)
Factors affecting the successful realisation of benefits from systems development projects: findings from three case studies
Neil F Doherty;Colin Ashurst;Joe Peppard.
(2012)
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