Miyoung Jeong

Best Publications

• Adaptation of an information quality framework to measure customers’ behavioral intentions to use lodging Web sites

  Miyoung Jeong;Carolyn U. Lambert

  545
  Citations

• Conceptualizing Web site quality and its consequences in the lodging industry

  Miyoung Jeong;Haemoon Oh;Mary Gregoire

  538
  Citations

• Consumer adoption of the Uber mobile application: Insights from diffusion of innovation theory and technology acceptance model

  Somang Min;Kevin Kam Fung So;Miyoung Jeong

  501
  Citations

• Users’ perceptions of two types of hotel reservation Web sites

  Cristian Morosan;Miyoung Jeong

  426
  Citations

• Tourists’ Experiences with Smart Tourism Technology at Smart Destinations and Their Behavior Intentions:

  Miyoung Jeong;Miyoung Jeong;Hyejo Hailey Shin

  422
  Citations

• Quality of virtual reality and its impacts on behavioral intention

  Minwoo Lee;Seonjeong Ally Lee;Miyoung Jeong;Miyoung Jeong;Haemoon Oh

  269
  Citations

• Enhancing online brand experiences: An application of congruity theory

  Seonjeong (Ally) Lee;Miyoung Jeong

  258
  Citations

• Quality function deployment: An extended framework for service quality and customer satisfaction in the hospitality industry

  Miyoung Jeong;Haemoon Oh

  244
  Citations

• Tourists' adoption of self-service technologies at resort hotels

  Haemoon Oh;Miyoung Jeong;Seyhmus Baloglu

  241
  Citations

• Roles of negative emotions in customers’ perceived helpfulness of hotel reviews on a user-generated review website: A text mining approach

  Minwoo Lee;Miyoung Jeong;Jongseo Lee

  239
  Citations

• Customer Reviews of Hotel Experiences through Consumer Generated Media (CGM)

  Miyoung Jeong;Myunghee Mindy Jeon

  236
  Citations

• Customers’ perceived website service quality and its effects on e-loyalty

  Myunghee Mindy Jeon;Miyoung Jeong

  236
  Citations

• What makes you choose Airbnb again? An examination of users’ perceptions toward the website and their stay

  Chuhan (Renee) Wang;Miyoung Jeong

  211
  Citations

• Psychographic characteristics affecting behavioral intentions towards pop‐up retail

  Hyejeong Kim;Ann Marie Fiore;Linda S. Niehm;Miyoung Jeong

  208
  Citations

• Effects of e‐servicescape on consumers' flow experiences

  Seonjeong (Ally) Lee;Miyoung Jeong

  191
  Citations

• Research on hospitality and tourism education: Now and future

  Hyun Jeong Kim;Miyoung Jeong

  179
  Citations

• Pop-up Retail’s Acceptability as an Innovative Business Strategy and Enhancer of the Consumer Shopping Experience

  Linda S. Niehm;Ann Marie Fiore;Miyoung Jeong;Hye-Jeong Kim

  141
  Citations

• Effects of picture presentations on customers' behavioral intentions on the web.

  Miyoung Jeong;Jiyoung Choi

  131
  Citations

• Perceived corporate social responsibility and customers’ behaviors in the ridesharing service industry

  Myunghee Mindy Jeon;Seonjeong Lee;Miyoung Jeong

  125
  Citations

• The role of virtual reality on information sharing and seeking behaviors

  Seonjeong Ally Lee;Minwoo Lee;Miyoung Jeong

  120
  Citations