World's Best Scientists 2026 revealed!

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Computer Science

D-Index
37
Citations
7055
World Ranking
10609
National Ranking
4441

Overview

Raquel Benbunan-Fich is affiliated with City University of New York in the United States. Their research spans the fields of Computer Science and Social Sciences, with particular focus on subfields such as Sociology and Political Science, Artificial Intelligence, Information Systems and Management, Applied Psychology, and Information Systems.

The scientist's work addresses key topics including Digital Marketing and Social Media, Technology Adoption and User Behaviour, Behavioral Health and Interventions, AI in Service Interactions, Consumer Behavior in Brand Consumption and Identification, Sentiment Analysis and Opinion Mining, and Digital Communication and Language.

Raquel Benbunan-Fich has published research in several academic venues. Frequently appearing journals include:

  • European Journal of Information Systems
  • Electronic Markets
  • Behaviour and Information Technology
  • Information Technology and People
  • Information Technology and Management

Recent published papers by Benbunan-Fich showcase a focus on information systems, intelligent agents, and technology adoption. Notable publications include:

  • "How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents," 2020, Electronic Markets
  • "The role of user perceptions of intelligence, anthropomorphism, and self-extension on continuance of use of personal intelligent agents," 2022, European Journal of Information Systems
  • "The effect of voice and humour on users' perceptions of personal intelligent agents," 2020, Behaviour and Information Technology
  • "Unlocking the smart home: exploring key factors affecting the smart lock adoption intention," 2020, Information Technology and People
  • "IT-enabled innovation in the public sector: introduction to the special issue," 2020, European Journal of Information Systems

Collaboration plays a prominent role in their work, with frequent coauthors including Sara Moussawi, Marios Koufaris, Stanislav Mamonov, Kevin C. Desouza, and Kim Normann Andersen. Sara Moussawi has coauthored three papers with Benbunan-Fich, indicating a strong research partnership.

Best Publications

  • Using protocol analysis to evaluate the usability of a commercial web site

    Raquel Benbunan-Fich

  • Measuring the Importance of Collaborative Learning for the Effectiveness of ALN: A Multi-Measure, Multi-Method Approach

    Starr Roxanne Hiltz;Nancy Coppola;Naomi Rotter;Murray Turoff

  • Signaling theory and information asymmetry in online commerce

    Tamilla Mavlanova;Raquel Benbunan-Fich;Marios Koufaris

  • How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents

    Sara Moussawi;Marios Koufaris;Raquel Benbunan-Fich

  • Juggling on a high wire: Multitasking effects on performance

    Rachel F. Adler;Raquel Benbunan-Fich

  • Impacts of Asynchronous Learning Networks on Individual and Group Problem Solving: A Field Experiment

    Raquel Benbunan-Fich;Starr Roxanne Hiltz

  • The importance of participant interaction in online environments

    J. B. Arbaugh;Raquel Benbunan-Fich

  • Mediators of the effectiveness of online courses

    R. Benbunan-Fich;S.R. Hiltz

  • A comparative content analysis of face-to-face vs. asynchronous group decision making

    Raquel Benbunan-Fich;Starr Roxanne Hiltz;Murray Turoff

  • Educational Applications of CMCS: Solving Case Studies through Asynchronous Learning Networks

    Raquel Benbunan-Fich;Starr Roxanne Hiltz

  • Examining the antecedents of work connectivity behavior during non-work time

    Katherine Richardson;Raquel Benbunan-Fich

  • Self-interruptions in discretionary multitasking

    Rachel F. Adler;Raquel Benbunan-Fich

  • The Online Interaction Learning Model: An Integrated Theoretical Framework for Learning Networks

    Starr Roxanne Hiltz;Ricki Goldman

  • The role of external and internal signals in E-commerce

    Tamilla Mavlanova;Raquel Benbunan-Fich;Guido Lang

  • Separating the effects of knowledge construction and group collaboration in learning outcomes of web-based courses

    Raquel Benbunan-Fich;J. B. Arbaugh

  • Improving education and training with IT

    Raquel Benbunan-Fich

  • The impact of information security threat awareness on privacy-protective behaviors

    Stanislav Mamonov;Raquel Benbunan-Fich

  • Integrating Information Technology into the Marketing Curriculum: A Pragmatic Paradigm

    Raquel Benbunan-Fich;Héctor R. Lozada;Stephen Pirog;Joseph Wisenblit

  • Leadership Dynamics in Partially Distributed Teams: an Exploratory Study of the Effects of Configuration and Distance

    Rosalie J. Ocker;Haiyan Huang;Raquel Benbunan-Fich;Starr Roxanne Hiltz

  • Counterfeit Products on the Internet: The Role of Seller-Level and Product-Level Information

    Tamilla Mavlanova;Raquel Benbunan-Fich

  • The Effects of Task Difficulty and Multitasking on Performance

    Rachel F. Adler;Rachel F. Adler;Raquel Benbunan-Fich

  • Signaling theory and information asymmetry in online commerce from the seller and buyer perspectives

    Raquel Benbunan-Fich;Tamilla Mavlanova

Frequent Co-Authors

Starr Roxanne Hiltz
Starr Roxanne Hiltz New Jersey Institute of Technology
Murray Turoff
Murray Turoff New Jersey Institute of Technology
Kevin C. Desouza
Kevin C. Desouza Queensland University of Technology

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