D-Index & Metrics Best Publications

D-Index & Metrics D-index (Discipline H-index) only includes papers and citation values for an examined discipline in contrast to General H-index which accounts for publications across all disciplines.

Discipline name D-index D-index (Discipline H-index) only includes papers and citation values for an examined discipline in contrast to General H-index which accounts for publications across all disciplines. Citations Publications World Ranking National Ranking
Business and Management D-index 32 Citations 8,317 186 World Ranking 1473 National Ranking 42

Overview

What is he best known for?

The fields of study he is best known for:

  • The Internet
  • Marketing
  • Social psychology

His primary areas of investigation include Advertising, Knowledge management, Marketing, Business model and Quality. Specifically, his work in Knowledge management is concerned with the study of Enterprise resource planning. His research integrates issues of Theory of planned behavior, Empirical research, Transaction cost and Resource in his study of Marketing.

The various areas that Alexander Benlian examines in his Business model study include Value, Business process, Digitization and Information technology. Alexander Benlian interconnects Business operations, Emerging technologies, Digital transformation and Process management in the investigation of issues within Digitization. His Quality research is multidisciplinary, incorporating elements of Software as a service, Outsourcing and Product.

His most cited work include:

  • Digital Transformation Strategies (430 citations)
  • Opportunities and risks of software-as-a-service: Findings from a survey of IT executives (325 citations)
  • Options for Formulating a Digital Transformation Strategy (211 citations)

What are the main themes of his work throughout his whole career to date?

Alexander Benlian focuses on Knowledge management, Marketing, Software, Perception and Affect. His research investigates the connection between Knowledge management and topics such as Software as a service that intersect with issues in Transaction cost. His Marketing research incorporates elements of Scarcity and Cloud computing.

His biological study spans a wide range of topics, including Control and Continuance. His study in Continuance is interdisciplinary in nature, drawing from both World Wide Web and Conceptualization. His research in Affect intersects with topics in Social proof and Internet privacy.

He most often published in these fields:

  • Knowledge management (21.79%)
  • Marketing (12.39%)
  • Software (10.09%)

What were the highlights of his more recent work (between 2018-2021)?

  • Marketing (12.39%)
  • Internet privacy (7.57%)
  • Human–computer interaction (3.44%)

In recent papers he was focusing on the following fields of study:

His main research concerns Marketing, Internet privacy, Human–computer interaction, Affect and Knowledge management. His Marketing research is multidisciplinary, incorporating perspectives in Scarcity, Perception, Certification and Counterintuitive. His work deals with themes such as Identity and Social proof, which intersect with Internet privacy.

His Human–computer interaction research incorporates themes from Home automation, Immersion and Personalization. The concepts of his Affect study are interwoven with issues in Compliance, Service and Location-based service. In Knowledge management, Alexander Benlian works on issues like Empirical research, which are connected to Control.

Between 2018 and 2021, his most popular works were:

  • AI-Based Digital Assistants – Opportunities, Threats, and Research Perspectives (36 citations)
  • Mitigating the intrusive effects of smart home assistants by using anthropomorphic design features: A multimethod investigation (23 citations)
  • AI-based chatbots in customer service and their effects on user compliance (22 citations)

In his most recent research, the most cited papers focused on:

  • The Internet
  • Marketing
  • Social psychology

His scientific interests lie mostly in Internet privacy, Marketing, Affect, Cognitive psychology and Perspective. His Internet privacy research incorporates elements of Software agent, Social proof and Chatbot. His research integrates issues of Selection, Venture capital, Certification, Counterintuitive and Scarcity in his study of Marketing.

His research in Affect intersects with topics in Service, Customer service, Compliance and Natural language. Alexander Benlian focuses mostly in the field of Cognitive psychology, narrowing it down to matters related to Control and, in some cases, Input control and Empirical research. Alexander Benlian interconnects Scale development and Process management in the investigation of issues within Input control.

This overview was generated by a machine learning system which analysed the scientist’s body of work. If you have any feedback, you can contact us here.

Best Publications

Digital Transformation Strategies

Christian Matt;Thomas Hess;Alexander Benlian.
(2015)

1851 Citations

Options for Formulating a Digital Transformation Strategy

Thomas Hess;Christian Matt;Alexander Benlian;Florian Wiesböck.
(2016)

974 Citations

Opportunities and risks of Software-as-a-Service: Findings from a survey of IT executives

Alexander Benlian;Thomas Hess.
(2011)

697 Citations

Drivers of SaaS-Adoption – An Empirical Study of different Application Types

Alexander Benlian;Thomas Hess;Peter Buxmann.
(2009)

375 Citations

Service quality in Software-As-A-Service: Developing the SaaS-QUAL measure and examining its role in usage continuance

Alexander Benlian;M. Koufaris;Thomas Hess.
(2011)

315 Citations

Business models: An information systems research agenda

Daniel Veit;Eric K. Clemons;Alexander Benlian;Peter Buxmann.
(2014)

313 Citations

The Role of the CIO and the CDO in an Organization’s Digital Transformation

Ingmar Haffke;Bradley Kalgovas;Alexander Benlian.
(2016)

307 Citations

Differential Effects of Provider Recommendations and Consumer Reviews in E-Commerce Transactions: An Experimental Study

Alexander Benlian;Ryad Titah;Thomas Hess.
(2012)

283 Citations

How open is this platform? The meaning and measurement of platform openness from the complementors’ perspective

Alexander Benlian;Daniel Hilkert;Thomas Hess.
(2015)

267 Citations

AI-based chatbots in customer service and their effects on user compliance

Martin Adam;Michael Wessel;Alexander Benlian.
(2020)

211 Citations

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