Jinkyung Jenny Kim

Best Publications

• Merging the norm activation model and the theory of planned behavior in the context of drone food delivery services: Does the level of product knowledge really matter?

  Jinkyung Jenny Kim;Jinsoo Hwang

  278
  Citations

• A change of perceived innovativeness for contactless food delivery services using drones after the outbreak of COVID-19

  Jinkyung Jenny Kim;Insin Kim;Jinsoo Hwang

  231
  Citations

• Human baristas and robot baristas: How does brand experience affect brand satisfaction, brand attitude, brand attachment, and brand loyalty?

  Jinsoo Hwang;Ja Young (Jacey) Choe;Heather Markham Kim;Jinkyung Jenny Kim

  208
  Citations

• Innovative marketing strategies for the successful construction of drone food delivery services: Merging TAM with TPB

  Ja Young Choe;Jinkyung Jenny Kim;Jinsoo Hwang

  135
  Citations

• Saving the hotel industry: Strategic response to the COVID-19 pandemic, hotel selection analysis, and customer retention

  Unknown

  133
  Citations

• Hotel of the future: exploring the attributes of a smart hotel adopting a mixed-methods approach

  Jinkyung Jenny Kim;Heesup Han

  130
  Citations

• Investigating consumer innovativeness in the context of drone food delivery services: Its impact on attitude and behavioral intentions

  Jinsoo Hwang;Jinkyung Jenny Kim;Kwang-Woo Lee

  130
  Citations

• Perceived risks from drone food delivery services before and after COVID-19

  Ja Young (Jacey) Choe;Jinkyung Jenny Kim;Jinsoo Hwang

  127
  Citations

• Understanding Student Acceptance of Online Learning Systems in Higher Education: Application of Social Psychology Theories with Consideration of User Innovativeness

  Eun Jung Kim;Jinkyung Jenny Kim;Sang Ho Han

  125
  Citations

• Application of the value-belief-norm model to environmentally friendly drone food delivery services: The moderating role of product involvement

  Jinsoo Hwang;Woohyoung Kim;Jinkyung Jenny Kim

  113
  Citations

• Application of consumer innovativeness to the context of robotic restaurants

  Jinkyung Jenny Kim;Ja Young (Jacey) Choe;Jinsoo Hwang

  96
  Citations

• Central bank digital currency as a payment method for tourists: application of the theory of planned behavior to digital Yuan/Won/Dollar choice

  Unknown

  94
  Citations

• The impact of hotel attributes, well-being perception, and attitudes on brand loyalty: Examining the moderating role of COVID-19 pandemic

  Jinkyung Jenny Kim;Heesup Han;Antonio Ariza-Montes

  89
  Citations

• Investigation of perceived risks and their outcome variables in the context of robotic restaurants

  Jinsoo Hwang;Heather (Markham) Kim;Jinkyung Jenny Kim;Insin Kim

  74
  Citations

• Customer views on comprehensive green hotel selection attributes and analysis of importance-performance

  Unknown

  65
  Citations

• Exploring competitive hotel selection attributes among guests: An importance-performance analysis

  Jinkyung Jenny Kim;Youngseok Lee;Heesup Han

  62
  Citations

• A comparative study on the motivated consumer innovativeness of drone food delivery services before and after the outbreak of COVID-19

  Jinsoo Hwang;Ja Young Choe;Young Gin Choi;Jinkyung Jenny Kim

  59
  Citations

• Reconciling civilizations: eliciting residents’ attitude and behaviours for international Muslim tourism and development

  Unknown

  57
  Citations

• Smart Hotels and Sustainable Consumer Behavior: Testing the Effect of Perceived Performance, Attitude, and Technology Readiness on Word-of-Mouth.

  Jinkyung Jenny Kim;Myong Jae Lee;Heesup Han

  57
  Citations

• Coronavirus Disease (COVID-19), Traveler Behaviors, and International Tourism Businesses: Impact of the Corporate Social Responsibility (CSR), Knowledge, Psychological Distress, Attitude, and Ascribed Responsibility

  Heesup Han;Soyeun Lee;Jinkyung Jenny Kim;Hyungseo Bobby Ryu

  49
  Citations