Ivan Ka Wai Lai

Ivan Ka Wai Lai publication distribution in Social Sciences and Humanities in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Social Sciences and Humanities in 2026. The highlighted bar marks where Ivan Ka Wai Lai sits on this spectrum.

Ivan Ka Wai Lai D-index placement in Social Sciences and Humanities in 2026

The chart shows the D-index (discipline H-index) distribution of Social Sciences and Humanities scientists ranked by Research.com in 2026. The highlighted bar marks where Ivan Ka Wai Lai sits on this spectrum.

Best Publications

• Importance–performance analysis in tourism: A framework for researchers

  Ivan Ka Wai Lai;Michael Hitchcock

  353
  Citations

• Comparing crisis management practices in the hotel industry between initial and pandemic stages of COVID-19

  Ivan Ka Wai Lai;Jose Weng Chou Wong

  307
  Citations

• The Roles of Value, Satisfaction, and Commitment in the Effect of Service Quality on Customer Loyalty in Hong Kong–Style Tea Restaurants

  Ivan K. W. Lai

  242
  Citations

• Traveler Acceptance of an App-Based Mobile Tour Guide:

  Ivan K. W. Lai

  225
  Citations

• Sharing memorable tourism experiences on mobile social media and how it influences further travel decisions

  Jose Weng Chou Wong;Ivan Ka Wai Lai;Zhang Tao

  206
  Citations

• Hotel image and reputation on building customer loyalty: An empirical study in Macau

  Ivan Ka Wai Lai

  180
  Citations

• The impact of a 360° virtual tour on the reduction of psychological stress caused by COVID-19.

  Ting Yang;Ivan Ka Wai Lai;Zhao Bin Fan;Qing Min Mo

  145
  Citations

• A comparison of service quality attributes for stand-alone and resort-based luxury hotels in Macau: 3-Dimensional importance-performance analysis

  Ivan Ka Wai Lai;Michael Hitchcock

  138
  Citations

• Sources of satisfaction with luxury hotels for new, repeat, and frequent travelers: A PLS impact-asymmetry analysis

  Ivan Ka Wai Lai;Michael Hitchcock

  122
  Citations

• The Role of Service Quality, Perceived Value, and Relationship Quality in Enhancing Customer Loyalty in the Travel Agency Sector

  Ivan Ka Wai Lai

  115
  Citations

• The use of 360-degree virtual tours to promote mountain walking tourism: stimulus–organism–response model

  Unknown

  113
  Citations

• The effects of transaction-specific satisfactions and integrated satisfaction on customer loyalty

  Bo Wendy Gao;Ivan Ka Wai Lai

  113
  Citations

• Local reactions to mass tourism and community tourism development in Macau

  Ivan Ka Wai Lai;Michael Hitchcock

  112
  Citations

• Trust factors influencing the adoption of internet-based interorganizational systems

  Ivan K. W. Lai;Viny W. L. Tong;Donny C. F. Lai

  111
  Citations

• Identifying the response factors in the formation of a sense of presence and a destination image from a 360-degree virtual tour

  Xiaohong Wu;Ivan Ka Wai Lai

  97
  Citations

• Literature review on service quality in hospitality and tourism (1984-2014): Future directions and trends

  Ivan K.W. Lai;Michael Hitchcock;Ting Yang;Tun-Wei Lu

  89
  Citations

• User acceptance of mobile commerce: an empirical study in Macau

  Ivan K. W. Lai;Donny C. F. Lai

  87
  Citations

• Awe: An Important Emotional Experience in Sustainable Tourism

  Dong Lu;Yide Liu;Ivan Lai;Li Yang

  69
  Citations

• An examination of satisfaction on word of mouth regarding Portuguese foods in Macau: Applying the concept of integrated satisfaction

  Ivan Ka Wai Lai

  68
  Citations

• The acceptance of augmented reality tour app for promoting film-induced tourism: the effect of celebrity involvement and personal innovativeness

  Xiaohong Wu;Ivan Ka Wai Lai

  67
  Citations