Gaby Odekerken-Schröder

Gaby Odekerken-Schröder publications per year

Gaby Odekerken-Schröder publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Gaby Odekerken-Schröder sits on this spectrum.

Gaby Odekerken-Schröder D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Gaby Odekerken-Schröder sits on this spectrum.

Best Publications

• Investments in consumer relationships: a cross-country and cross-industry exploration

  Kristof De Wulf;G Odekerken-Schroder;D Iacobucci

  3387
  Citations

• Investments in Consumer Relationships: A Cross-Country and Cross-Industry Exploration

  Kristof De Wulf;Gaby Odekerken-Schröder;Dawn Iacobucci

  3363
  Citations

• Store Satisfaction and Store Loyalty Explained by Customer- and Store-Related Factors

  Josee Bloemer;Gaby Odekerken-Schroder

  749
  Citations

• Strengthening outcomes of retailer–consumer relationships: The dual impact of relationship marketing tactics and consumer personality

  Gaby Odekerken-Schröder;Kristof De Wulf;Patrick Schumacher

  515
  Citations

• Consumer perceptions of store brands versus national brands

  Kristof De Wulf;Gaby Odekerken‐Schröder;Frank Goedertier;Gino Van Ossel

  458
  Citations

• The effect of strategic and tactical cause‐related marketing on consumers' brand loyalty

  Douwe van den Brink;Gaby Odekerken‐Schröder;Pieter Pauwels

  450
  Citations

• Assessing the Impact of a Retailer's Relationship Efforts on Consumers' Attitudes and Behavior

  Kristof De Wulf;Gaby Odekerken-Schröder

  392
  Citations

• Service robots: value co-creation and co-destruction in elderly care networks

  Martina Čaić;Gaby Odekerken-Schröder;Dominik Mahr

  383
  Citations

• Who's who in brand communities – and why?

  Hans Ouwersloot;Gaby Odekerken‐Schröder

  370
  Citations

• A Cultural Models Approach to Service Recovery

  Torsten Ringberg;Gaby Odekerken-Schröder;Glenn L. Christensen

  249
  Citations

• Uncovering Collaborative Value Creation Patterns and Establishing Corresponding Customer Roles

  Sabine Moeller;Robert Ciuchita;Dominik Mahr;Gaby Odekerken-Schröder

  191
  Citations

• The role of employee relationship proneness in creating employee loyalty

  Josée M. M. Bloemer;G. J. Odekerken-Schröder

  191
  Citations

• The Effect of Customer Card Programs: A Comparative Study in Singapore and The Netherlands

  Corine Noordhoff;Pieter Pauwels;Gaby Odekerken‐Schröder

  186
  Citations

• Co-creating services - conceptual clarification, forms and outcomes

  Anna-Sophie Oertzen;Gaby Odekerken-Schröder;Saara A. Brax;Birgit Mager

  184
  Citations

• The impact of need for social affiliation and consumer relationship proneness on behavioral intentions : an empirical study in a hairdresser's context

  Josée Bloemer;Gaby Odekerken-Schröder;Leen Kestens

  179
  Citations

• Mitigating loneliness with companion robots in the COVID-19 pandemic and beyond: an integrative framework and research agenda

  Gaby Odekerken-Schröder;Cristina Mele;Tiziana Russo-Spena;Dominik Mahr

  172
  Citations

• Investments In Consumer Relationships - A Critical Reassessment And Model Extension

  K. de Wulf;G.J. Odekerken-Schröder;P. van Kenhove

  148
  Citations

• The service triad: an empirical study of service robots, customers and frontline employees

  Gaby Odekerken-Schröder;Kars Mennens;Mark Steins;Dominik Mahr

  130
  Citations

• Exploring antecedents of service innovation performance in manufacturing SMEs

  Kars Mennens;Anita Van Gils;Gaby Odekerken-Schröder;Wilko Letterie

  118
  Citations

• The impact of quality on store loyalty : A contingency approach

  Gaby Odekerken-Schroder;Kristof De Wulf;Kristof De Wulf;Hans Kasper;Mirella Kleijnen

  115
  Citations