Ranking & Metrics Journal Information Aims & Scope of the Journal
Journal of Service Research

Journal of Service Research

Research
Impact Score* 4.8

OFFICIAL WEBSITE

Ranking & Metrics Impact Score is a novel metric devised to rank conferences based on the number of contributing the best scientists in addition to the h-index estimated from the scientific papers published by the best scientists. See more details on our methodology page.

Research Impact Score*: 4.8
Impact Factor: 10.052
Citescore: 16.3
SCIMAGO SJR: 4.01
SCIMAGO H-index: 130
Research Ranking (Business and Management) 34
Number of Best scientists*: 50
Documents by best scientists*: 58

Journal Information

ISSN: 1094-6705
Publisher: Journal of Service Research
Editors-in-Chief:
Journal & Submission Website: https://journals.sagepub.com/home/jsr

Aims & Scope of the Journal

Journal of Service Research provides a venue for the publication of recent research contributions in the swiftly developing areas of Business and Management. The main research topics published in this journal consist of Marketing, Advertising, Social psychology, Public relations and Customer satisfaction.
Journal of Service Research features original scientific contributions which undergo peer review by experts in the given subject area. The journal welcomes submissions from the research community where the priority will be on the originality and the practical impact of the published work.


Journal of Service Research is indexed at Research.com, Web of Science and Scopus. There are a number of prestigious scholars who contributed to this journal including Anders Gustafsson, Katherine N. Lemon, Amy L. Ostrom, Ko de Ruyter and Adam Rapp


For further details on the instructions and submission requirements for authors, it is recommended to see the journal website for Journal of Service Research at https://journals.sagepub.com/home/jsr .

Best Scientists who published in this Journal

Amy L. Ostrom

Amy L. Ostrom

Arizona State University

Publications: 5

Ko de Ruyter

Ko de Ruyter

King's College London

Publications: 4

Bulent Menguc

Bulent Menguc

Özyeğin University

Publications: 4

Adam Rapp

Adam Rapp

Ohio University - Lancaster

Publications: 4

Lars Witell

Lars Witell

Linköping University

Publications: 4

Anna S. Mattila

Anna S. Mattila

Pennsylvania State University

Publications: 3

Seigyoung Auh

Seigyoung Auh

Arizona State University

Publications: 3

Gianfranco Walsh

Gianfranco Walsh

Friedrich Schiller University Jena

Publications: 3

Ananthanarayanan Parasuraman

Ananthanarayanan Parasuraman

University of Miami

Publications: 2

Anders Gustafsson

Anders Gustafsson

BI Norwegian Business School

Publications: 2

Katherine N. Lemon

Katherine N. Lemon

Boston College

Publications: 2

Bernd Skiera

Bernd Skiera

Goethe University Frankfurt

Publications: 2

Timothy L. Keiningham

Timothy L. Keiningham

St. John's University

Publications: 2

Thorsten Hennig-Thurau

Thorsten Hennig-Thurau

University of Münster

Publications: 2

Christian Kowalkowski

Christian Kowalkowski

Linköping University

Publications: 2

Dhruv Grewal

Dhruv Grewal

Babson College

Publications: 2

*The metrics for this journal are compiled based on the data for scientists listed under Business and Management