2026 James J. Jiang: Business and Management Researcher – H-Index, Publications & Awards

Discipline name	D-Index	World Ranking	Current World Ranking	National Ranking	Current National Ranking	Publications	Citations
Business and Management	65	407	379	3	3	209	12740

Research.com Recognitions

2026 - Research.com Business and Management in Taiwan Leader Award
2025 - Research.com Business and Management in Taiwan Leader Award

Overview

James J. Jiang is affiliated with National Taiwan University in Taiwan. Their research is primarily situated within the field of Business, Management and Accounting, focusing on several subfields including Strategy and Management, Management Information Systems, Social Psychology, Management Science and Operations Research, and Sociology and Political Science.

The main topics addressed in their work cover a range of areas:

Innovation and Knowledge Management
Construction Project Management and Performance
Big Data and Business Intelligence
Team Dynamics and Performance
Competitive and Knowledge Intelligence
Information Technology Governance and Strategy
Knowledge Management and Sharing

James J. Jiang has published multiple papers in well-known venues. Frequent publication outlets include:

IEEE Transactions on Engineering Management
Journal of Management Science and Engineering
Project Management Journal
SSRN Electronic Journal
International Journal of Project Management

Some of their recent publications are:

Coping with uncertainty: Knowledge sharing in new product development projects, 2020, International Journal of Project Management
Boundary buffering: limiting interference and information leakage in design teams, 2020, International Journal of Operations & Production Management
Legacy information system replacement: Pursuing quality design of operational information systems, 2022, Information & Management
Mixed-Methods Research for Project Management Journal^®, 2022, Project Management Journal
Shared Mental Models and Boundary Management Activities in New Product Development: A Perspective on Multiteam Systems, 2022, IEEE Transactions on Engineering Management

James J. Jiang commonly collaborates with several frequent co-authors, including:

Gary Klein
Jacob Chia-An Tsai
Xiaosong Wu
Shin-Yuan Hung
Wei Huang

Best Publications

Measuring information systems service quality: SERVQUAL from the other side

James J. Jiang;Gary Klein;Christopher L. Carr

801
Citations
How Low Should You Go? Low Response Rates and the Validity of Inference in IS Questionnaire Research

Stephen A. Sivo;Carol S. Saunders;Qing Chang;James J. Jiang

587
Citations
Concern for Information Privacy and Online Consumer Purchasing

Craig Van Slyke;J. T. Shim;Richard D. Johnson;James J. Jiang

531
Citations
User resistance and strategies for promoting acceptance across system types

James J. Jiang;Waleed A. Muhanna;Gary Klein

431
Citations
An exploration of the relationship between software development process maturity and project performance

James J. Jiang;Gary Klein;Hsin-Ginn Hwang;Jack Huang

410
Citations
Supervisor support and career anchor impact on the career satisfaction of the entry-level information systems professional

James J. Jiang;Gary Klein

380
Citations
A Note on SERVQUAL Reliability and Validity in Information System Service Quality Measurement

James J. Jiang;Gary Klein;Suzanne M. Crampton

362
Citations
Improving enterprise resource planning (ERP) fit to organizational process through knowledge transfer

Eric T. G. Wang;Cathy Chia-Lin Lin;James J. Jiang;Gary Klein

322
Citations
Software development risks to project effectiveness

James Jiang;Gary Klein

308
Citations
The impacts of charismatic leadership style on team cohesiveness and overall performance during ERP implementation

Eric Wang;Huey Wen Chou;James Jiang

303
Citations
E-commerce user behavior model: an empirical study

James J. Jiang;Maxwell K. Hsu;Gary Klein;Binshan Lin

267
Citations
The consistency among facilitating factors and ERP implementation success: A holistic view of fit

Eric T. G. Wang;Sheng-Pao Shih;James J. Jiang;Gary Klein

239
Citations
Risks to different aspects of system success

James J. Jiang;Gary Klein

237
Citations
IT support in manufacturing firms for a knowledge management dynamic capability link to performance

Eric Wang;Gary Klein;James J. Jiang

196
Citations
Project selection criteria by strategic orientation

James J Jiang;Gary Klein

193
Citations
ERP Misfit: Country of Origin and Organizational Factors

Eric Wang;Gary Klein;James Jiang

192
Citations
A Discrepancy Model of Information System Personnel Turnover

James J. Jiang;Gary Klein

189
Citations
Perceived career incentives and intent to leave

Maxwell K. Hsu;James J. Jiang;Gary Klein;Zaiyoung Tang

175
Citations
Information system success as impacted by risks and development strategies

J.J. Jiang;G. Klein;R. Discenza

167
Citations
Software quality and IS project performance improvements from software development process maturity and IS implementation strategies

Girish H Subramanian;James Jiang;Gary Klein

158
Citations
Managing Innovation in French Small and Medium-Sized Enterprises

Jaideep Motwani;Thomas Dandridge;James Jiang;Klas Soderquist

124
Citations

Frequent Co-Authors

Gary Klein University of Colorado Colorado Springs

Eric T. G. Wang National Central University

Jaideep Motwani Grand Valley State University

Carol Saunders University of Central Florida

Ting-Peng Liang National Sun Yat-sen University

Binshan Lin Louisiana State University in Shreveport

Chun Hung Cheng Chinese University of Hong Kong

External Links

Personal website of James J. Jiang Google Scholar page

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