International Journal of Quality and Service Sciences

Top Research Topics at International Journal of Quality and Service Sciences?

The journal tackles a plethora of topics, such as Marketing, Quality (business), Service (business), Quality management and Process management. The journal addresses concerns in Marketing which are intertwined with other disciplines, such as Originality and Knowledge management. International Journal of Quality and Service Sciences dives deep in exploring the relationship between the study of Knowledge management and Service innovation.

Topics in Quality (business) explored in International Journal of Quality and Service Sciences were investigated in conjunction with research in Excellence, Management, Public relations, Qualitative research and Empirical research. It holds forums on Service (business) that merges themes from other disciplines such as Social psychology, Customer relationship management and Perception. Quality policy is a major topic of Quality management research.

While work presented in the journal provided substantial information on Process management, it also covered topics in Process (engineering), Lean manufacturing, Operations management and Quality management system. International Journal of Quality and Service Sciences focused on Service quality research but expanded to cover Medical education. The studies tackled, which mainly focus on Service design, apply to Service system as well.

• Marketing (40.47%)
• Quality (business) (28.20%)
• Service (business) (23.24%)

What are the most cited papers published in the journal?

• A review of twenty years of SERVQUAL research (504 citations)
• Business model design: conceptualizing networked value co-creation (222 citations)
• Transitioning from service management to service‐dominant logic: Observations and recommendations (155 citations)

Research areas of the most cited articles at International Journal of Quality and Service Sciences:

The most cited articles are mainly concerned with subjects like Marketing, Service quality, Service (business), Knowledge management and Quality (business). The published articles explore issues in Service quality which can be linked to other research areas like Quality policy, Exploratory factor analysis and Process management. The most cited articles with studies in Knowledge management featured incorporate elements of Viable systems approach and Service-dominant logic.

What topics the last edition of the journal is best known for?

• Management
• Marketing
• Social science

The previous edition focused in particular on these issues:

International Journal of Quality and Service Sciences primarily tackles Quality (business), Quality management, Marketing, Process management and Service recovery. The study of Quality (business), which falls within the realm of Operations management, was the main focus of the presentations. The journal focuses on Quality management but the discussions also offer insight into other areas such as Health care quality, Perception and Enterprise resource planning.

It focuses on Marketing as well as the interrelated topic of Employee perceptions. The research on Process management featured in it combines topics in other fields like Lean manufacturing, Certification, Process (engineering), Process management (computing) and Quality management system. Topics in Service (business) were tackled in line with various other fields like Kaizen, Advertising and Impulse (psychology).

The most cited articles from the last journal are:

• Critical success factors for lean six sigma in quality 4.0 (4 citations)
• Evaluating service quality and performance of higher education institutions: a systematic review and a post-COVID-19 outlook (3 citations)
• Supportive study climate and academic performance among university students: the role of psychological capital, positive emotions and study engagement (2 citations)

Papers citation over time

A key indicator for each journal is its effectiveness in reaching other researchers with the papers published at that venue.

The chart below presents the interquartile range (first quartile 25%, median 50% and third quartile 75%) of the number of citations of articles over time.

Top authors and change over time

The top authors publishing in International Journal of Quality and Service Sciences (based on the number of publications) are:

• Ingela Bäckström (13 papers) published 1 paper at the last edition, 2 less than at the previous edition,
• Su Mi Dahlgaard-Park (12 papers) published 1 paper at the last edition the same number as at the previous edition,
• Pernilla Ingelsson (10 papers) published 1 paper at the last edition, 3 less than at the previous edition,
• Göran Svensson (9 papers) absent at the last edition,
• Johan Lilja (9 papers) absent at the last edition.

The overall trend for top authors publishing in this journal is outlined below. The chart shows the number of publications at each edition of the journal for top authors.

Top affiliations and change over time

Only papers with recognized affiliations are considered

The top affiliations publishing in International Journal of Quality and Service Sciences (based on the number of publications) are:

• Karlstad University (10 papers) absent at the last edition,
• Lund University (10 papers) absent at the last edition,
• Linköping University (9 papers) absent at the last edition,
• Chalmers University of Technology (7 papers) absent at the last edition,
• Mid Sweden University (5 papers) absent at the last edition.

The overall trend for top affiliations publishing in this journal is outlined below. The chart shows the number of publications at each edition of the journal for top affiliations.

Publication chance based on affiliation

The publication chance index shows the ratio of articles published by the best research institutions in the journal edition to all articles published within that journal. The best research institutions were selected based on the largest number of articles published during all editions of the journal.

The chart below presents the percentage ratio of articles from top institutions (based on their ranking of total papers).Top affiliations were grouped by their rank into the following tiers: top 1-10, top 11-20, top 21-50, and top 51+. Only articles with a recognized affiliation are considered.

During the most recent 2021 edition, 94.59% of publications had an unrecognized affiliation. Out of the publications with recognized affiliations, 0.00% were posted by at least one author from the top 10 institutions publishing in the journal. Another 0.00% included authors affiliated with research institutions from the top 11-20 affiliations. Institutions from the 21-50 range included 0.00% of all publications and 100.00% were from other institutions.

Returning Authors Index

A very common phenomenon observed among researchers publishing scientific articles is the intentional selection of journals they have already attended in the past. In particular, it is worth analyzing the case when the authors participate in the same journal from year to year.

The Returning Authors Index presented below illustrates the ratio of authors who participated in both a given as well as the previous edition of the journal in relation to all participants in a given year.

Returning Institution Index

The graph below shows the Returning Institution Index, illustrating the ratio of institutions that participated in both a given and the previous edition of the conference in relation to all affiliations present in a given year.

The experience to innovation index

Our experience to innovation index was created to show a cross-section of the experience level of authors publishing in a journal. The index includes the authors publishing at the last edition of a journal, grouped by total number of publications throughout their academic career (P) and the total number of citations of these publications ever received (C).

The group intervals were selected empirically to best show the diversity of the authors' experiences, their labels were selected as a convenience, not as judgment. The authors were divided into the following groups:

• Novice - P < 5 or C < 25 (the number of publications less than 5 or the number of citations less than 25),
• Competent - P < 10 or C < 100 (the number of publications less than 10 or the number of citations less than 100),
• Experienced - P < 25 or C < 625 (the number of publications less than 25 or the number of citations less than 625),
• Master - P < 50 or C < 2500 (the number of publications less than 50 or the number of citations less than 2500),
• Star - P ≥ 50 and C ≥ 2500 (both the number of publications greater than 50 and the number of citations greater than 2500).

The chart below illustrates experience levels of first authors in cases of publications with multiple authors.

Potential Applications of Research Topics in Different Fields

The study topics explored extensively in this journal such as Marketing, Quality (business), Service (business), Quality management, and Process management are not just limited to academic research alone. They have practical applications in different fields including but not limited to, bringing innovation to business methodologies, enhancing service quality in various industries, and improving process efficiency in production or managerial ventures.

For example, principles of Quality management researched in the journal can be applied to improve efficiencies in industries ranging from healthcare to urban planning. Gaining a specialized degree in business or urban planning could provide a solid theoretical foundation in these principles. A degree from one of the best business schools in Mississippi which also offers an urban planning degree Mississippi could set the groundwork for aspiring professionals to implement these principles in their respective fields.

Similarly, insights from Marketing and Service (business) can help enterprises create effective customer relationship strategies. The research thus supports and enhances both existing and emerging sectors by providing data-driven solutions and innovations. The diverse potential applications of these research insights affirm the journal's broad influence in promoting quality and service sciences.