World's Best Scientists 2026 revealed!
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Computer Science
Australia
2025

D-Index & Metrics

Computer Science

D-Index
67
Citations
14856
World Ranking
2232
National Ranking
69

Business and Management

D-Index
68
Citations
15187
World Ranking
350
National Ranking
18

Research.com Recognitions

  • 2025 - Research.com Computer Science in Australia Leader Award
  • 2022 - Research.com Computer Science in Australia Leader Award

Overview

Shan Ling Pan is affiliated with the University of New South Wales in Australia and primarily conducts research within the field of Business, Management and Accounting. Their work spans multiple subfields including Management Information Systems, Sociology and Political Science, Strategy and Management, Management of Technology and Innovation, and Media Technology.

The scientist has published extensively on topics related to Smart Cities and Technologies, Innovative Approaches in Technology and Social Development, Big Data and Business Intelligence, Information Systems Theories and Implementation, Information Technology Governance and Strategy, Green IT and Sustainability, and Species Distribution and Climate Change.

Frequent publication venues for Shan Ling Pan include the International Journal of Information Management, Information Systems Journal, and The Journal of Strategic Information Systems, each hosting five of their works. Additional contributions appear in the Journal of Information Technology and the European Journal of Information Systems.

Shan Ling Pan's recent papers cover diverse themes within information management and sustainability, such as:

  • From fighting COVID-19 pandemic to tackling sustainable development goals: An opportunity for responsible information systems research, 2020, International Journal of Information Management
  • Digital social innovation: An overview and research framework, 2021, Information Systems Journal
  • Digital sustainability, climate change, and information systems solutions: Opportunities for future research, 2021, International Journal of Information Management
  • Artificial intelligence for digital sustainability: An insight into domain-specific research and future directions, 2023, International Journal of Information Management
  • Climate-intelligent cities and resilient urbanisation: Challenges and opportunities for information research, 2021, International Journal of Information Management

Within scholarly collaboration, Shan Ling Pan frequently coauthors with researchers such as Yenni Tim and Rohit Nishant, each appearing in four joint publications. Other notable collaborators include M S Sandeep, Shengguo Wang, and Chengchen Hu, who have coauthored three papers each with Shan Ling Pan.

In addition to articles, the scientist has contributed to academic books, including a publication with World Scientific titled How Impacts are Created in Academia released in 2024.

Best Publications

  • Product-, corporate-, and country-image dimensions and purchase behavior: A multicountry analysis

    Ming-Huei Hsieh;Shan-Ling Pan;Rudy Setiono

  • Knowledge Management in Practice: An Exploratory Case Study

    Shan L. Pan;Harry Scarbrough

  • Demystifying case research: A structured-pragmatic-situational (SPS) approach to conducting case studies

    Shan L. Pan;Barney Tan

  • Bridging communities of practice with information technology in pursuit of global knowledge sharing

    Shan L. Pan;Dorothy E. Leidner

  • A Socio‐Technical View of Knowledge Sharing at Buckman Laboratories

    Shan L. Pan;Harry Scarbrough

  • Using e-CRM for a unified view of the customer

    Shan L. Pan;Jae-Nam Lee

  • The Role of IS Capabilities in the Development of Multi-Sided Platforms: The Digital Ecosystem Strategy of Alibaba.com

    Barney Tan;Shan Ling Pan;Xianghua Lu;Lihua Huang

  • Implementing enterprise resource planning and knowledge management systems in tandem: fostering efficiency and innovation complementarity

    Sue Newell;Sue Newell;Jimmy C. Huang;Robert D. Galliers;Robert D. Galliers;Shan Ling Pan

  • The emergence of self-organizing E-commerce ecosystems in remote villages of China: a tale of digital empowerment for rural development

    Carmen Leong;Shan L. Pan;Sue Newell;Lili Cui

  • Structurational analysis of e-government initiatives: a case study of SCO

    Paul Raj Devadoss;Shan Ling Pan;Jimmy C. Huang

  • Affordances, experimentation and actualization of FinTech: A blockchain implementation study

    Wenyu Derek Du;Shan L. Pan;Dorothy E. Leidner;Dorothy E. Leidner;Wenchi Ying

  • Examining the Strategic Alignment and Implementation Success of a KMS: A Subculture-Based Multilevel Analysis

    M. N. Ravishankar;Shan L. Pan;Dorothy E. Leidner

  • Towards a holistic perspective of customer relationship management (CRM) implementation: a case study of the housing and development board, Singapore

    Thompson S. H. Teo;Paul Devadoss;Shan L. Pan

  • Managing Stakeholder Interests in E-Government Implementation: Lessons Learned from a Singapore E-Government Project

    Chee-Wee Tan;Shan Ling Pan;Eric Tze Kuan Lim

  • Managing Stakeholder Interests in e-Government Implementation: Lessons Learned from a Singapore e-Government Project

    Chee-Wee Tan;Shan Ling Pan;Eric Tze Kuan Lim

  • Managing e-transformation in the public sector: an e-government study of the inland revenue authority of Singapore (IRAS)

    Chee Wee Tan;Shan L. Pan

  • Knowledge transfer and organizational learning in IS offshore sourcing

    Ai Ling Chua;Shan L. Pan

  • From fighting COVID-19 pandemic to tackling sustainable development goals: An opportunity for responsible information systems research.

    Shan L. Pan;Sixuan Zhang

  • ICT-Enabled Community Empowerment in Crisis Response: Social Media in Thailand Flooding 2011

    Carmen Mei Ling Leong;Shan Ling Pan;Peter Ractham;Laddawan Kaewkitipong

  • Managing IT-enabled transformation in the public sector: A case study on e-government in South Korea

    Hyun Jeong Kim;Gary Pan;Shan Ling Pan

  • Strategy, Resource Orchestration and E-commerce Enabled Social Innovation in Rural China

    Miao Cui;Shan L. Pan;Sue Newell;Lili Cui

Frequent Co-Authors

Sue Newell
Sue Newell University of Warwick
Dorothy Leidner
Dorothy Leidner University of Virginia
Rudy Setiono
Rudy Setiono National University of Singapore
Robert D. Galliers
Robert D. Galliers Bentley University
Bernard C. Y. Tan
Bernard C. Y. Tan National University of Singapore
Jae-Nam Lee
Jae-Nam Lee Korea University
Harry Scarbrough
Harry Scarbrough City, University of London
Hee-Woong Kim
Hee-Woong Kim Yonsei University
Michael D. Myers
Michael D. Myers University of Auckland
Suprateek Sarker
Suprateek Sarker University of Virginia

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