Miguel Ángel Moliner Tena

Best Publications

• Perceived value of the purchase of a tourism product

  Unknown

  1025
  Citations

• Customer perceived value in banking services

  Juan Carlos Fandos Roig;Javier Sanchez Garcia;Miguel Angel Moliner Tena;Jaume Llorens Monzonis

  616
  Citations

• Micromechanical Model for Deformation in Solids with Universal Predictions for Stress-Strain Curves and Slip Avalanches

  Karin A. Dahmen;Yehuda Ben-Zion;Jonathan T. Uhl

  393
  Citations

• The influence of social media in creating expectations. An empirical study for a tourist destination

  Yeamduan Narangajavana;Luis José Callarisa Fiol;Miguel Ángel Moliner Tena;Rosa María Rodríguez Artola

  386
  Citations

• User-Generated Content Sources in Social Media: A New Approach to Explore Tourist Satisfaction:

  Yeamduan Narangajavana Kaosiri;Luis José Callarisa Fiol;Miguel Ángel Moliner Tena;Rosa María Rodríguez Artola

  288
  Citations

• Perceived relationship quality and post‐purchase perceived value

  Unknown

  275
  Citations

• Tourism Destination Image, Satisfaction and Loyalty: A Study in Ixtapa-Zihuatanejo, Mexico

  Unknown

  222
  Citations

• Loyalty, perceived value and relationship quality in healthcare services

  Unknown

  216
  Citations

• Perceived value and customer loyalty in financial services

  Juan Carlos Fandos Roig;Javier Sánchez García;Miguel Ángel Moliner Tena

  206
  Citations

• Consequences of customer engagement and customer self-brand connection

  Unknown

  199
  Citations

• Relationship Quality with a Travel Agency: The Influence of the Postpurchase Perceived Value of a Tourism Package

  Unknown

  192
  Citations

• Antecedents of airline passenger loyalty: Low-cost versus traditional airlines

  Unknown

  189
  Citations

• Customer Loyalty in Clusters: Perceived Value and Satisfaction as Antecedents

  Luis J. Callarisa Fiol;Enrique Bigne Alcañiz;Miguel A. Moliner Tena;Javier Sánchez García

  165
  Citations

• Internal market orientation and its influence on organisational performance

  Unknown

  163
  Citations

• El valor y la fidelización de clientes: una propuesta de modelo dinámico de comportamiento

  José Enrique Bigné Alcañiz;Miguel Angel Moliner Tena;Lluís J. Callarisa Fiol

  152
  Citations

• Perceived quality and satisfaction in multiservice organisations: the case of Spanish public services

  Unknown

  148
  Citations

• Multidimensional perspective of perceived value in industrial clusters

  Luis J. Callarisa Fiol;Miguel A. Moliner Tena;Javier Sánchez García

  102
  Citations

• Increasing customer loyalty through customer engagement in the retail banking industry

  Unknown

  95
  Citations

• Customer engagement, non-transactional behaviors and experience in services

  Unknown

  71
  Citations

• Service quality in bank during an economic crisis

  Unknown

  68
  Citations