M Vijaya Sunder

Best Publications

• Lean services: a systematic review

  Shradha Gupta;Monica Sharma;M Vijaya Sunder

  290
  Citations

• A morphological analysis of research literature on Lean Six Sigma for services

  M Vijaya Sunder;L.S. Ganesh;Rahul R. Marathe

  160
  Citations

• A bibliometric and content analysis of sustainable development in small and medium-sized enterprises

  Unknown

  155
  Citations

• A conceptual Lean Six Sigma framework for quality excellence in higher education institutions

  M Vijaya Sunder;Jiju Antony

  152
  Citations

• Constructs of quality in higher education services

  M Vijaya Sunder

  144
  Citations

• Critical success factors of TQM, Six Sigma, Lean and Lean Six Sigma: A literature review and key findings

  V Raja Sreedharan;M Vijaya Sunder;R Raju

  125
  Citations

• Lean six sigma project management – a stakeholder management perspective

  M Vijaya Sunder

  113
  Citations

• A systematic review of Lean in healthcare: a global prospective

  Jiju Antony;M Vijaya Sunder;M Vijaya Sunder;Raja Sreedharan;Ayon Chakraborty

  109
  Citations

• Lean Six Sigma in higher education institutions

  M. Vijaya Sunder

  107
  Citations

• Ten commandments of Lean Six Sigma: a practitioners’ perspective

  Jiju Antony;Sandeep Gupta;M Vijaya Sunder;E.V. Gijo

  106
  Citations

• An empirical investigation of implementing Lean Six Sigma in Higher Education Institutions

  M Vijaya Sunder;Sanjay Mahalingam

  103
  Citations

• Rejects reduction in a retail bank using Lean Six Sigma

  M Vijaya Sunder

  103
  Citations

• Improving patients’ satisfaction in a mobile hospital using Lean Six Sigma – a design-thinking intervention

  Unknown

  94
  Citations

• Six-sigma for improving Top-Box Customer Satisfaction score for a banking call centre

  M Vijaya Sunder;Jiju Antony

  84
  Citations

• Dynamic capabilities: A morphological analysis framework and agenda for future research

  M Vijaya Sunder;L S Ganesh;Rahul R. Marathe

  69
  Citations

• Assessment of Lean Six Sigma Readiness (LESIRE) for manufacturing industries using fuzzy logic

  V Raja Sreedharan;R. Raju;M Vijaya Sunder;Jiju Antony

  66
  Citations

• A novel approach to lean six sigma project management: a conceptual framework and empirical application

  Unknown

  63
  Citations

• Service Failure and Recovery in B2B Markets – A Morphological Analysis

  Unknown

  63
  Citations

• Digitalization of maintenance: exploratory study on the adoption of Industry 4.0 technologies and total productive maintenance practices

  Unknown

  59
  Citations

• Application of Lean Six Sigma in IT support services – a case study

  E V Gijo;Jiju Antony;M Vijaya Sunder

  59
  Citations