World's Best Scientists 2026 revealed!
Ja-Shen Chen

Ja-Shen Chen

D-Index & Metrics

Business and Management

D-Index
34
Citations
6072
World Ranking
2321
National Ranking
22

Ja-Shen Chen publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Ja-Shen Chen sits on this spectrum.

35–39 publications: 2 scientists 40–44 publications: 2 scientists 45–49 publications: 5 scientists 50–54 publications: 20 scientists 55–59 publications: 39 scientists 60–64 publications: 66 scientists 65–69 publications: 52 scientists 70–74 publications: 80 scientists 75–79 publications: 83 scientists 80–84 publications: 115 scientists 85–89 publications: 94 scientists 90–94 publications: 111 scientists 95–99 publications: 122 scientists 100–104 publications: 104 scientists 105–109 publications: 113 scientists 110–114 publications: 96 scientists 115–119 publications: 97 scientists 120–124 publications: 112 scientists 125–129 publications: 93 scientists 130–134 publications: 79 scientists 135–139 publications: 69 scientists 140–144 publications: 80 scientists 145–149 publications: 81 scientists 150–154 publications: 85 scientists 155–159 publications: 50 scientists 160–164 publications: 74 scientists 165–169 publications: 61 scientists 170–174 publications: 40 scientists 175–179 publications: 44 scientists 180–184 publications: 47 scientists 185–189 publications: 59 scientists 190–194 publications: 35 scientists 195–199 publications: 37 scientists 200–204 publications: 49 scientists 205–209 publications: 48 scientists 210–214 publications: 34 scientists 215–219 publications: 31 scientists 220–224 publications: 37 scientists 225–229 publications: 34 scientists 230–234 publications: 25 scientists 235–239 publications: 28 scientists 240–244 publications: 34 scientists 245–249 publications: 28 scientists 250–254 publications: 23 scientists 255–259 publications: 22 scientists 260–264 publications: 11 scientists 265–269 publications: 16 scientists 270–274 publications: 23 scientists 275–279 publications: 12 scientists 280–284 publications: 16 scientists 285–289 publications: 10 scientists 290–294 publications: 12 scientists 295–299 publications: 12 scientists 300–304 publications: 8 scientists 305–309 publications: 13 scientists 310–314 publications: 13 scientists 315–319 publications: 6 scientists 320–324 publications: 10 scientists 325–329 publications: 9 scientists 330–334 publications: 7 scientists 335–339 publications: 10 scientists 340–344 publications: 10 scientists 345–349 publications: 7 scientists 350–354 publications: 4 scientists 355–359 publications: 10 scientists 360–364 publications: 3 scientists 365–369 publications: 7 scientists 370–374 publications: 2 scientists 375–379 publications: 8 scientists 380–384 publications: 4 scientists 385–389 publications: 5 scientists 390–394 publications: 5 scientists 395–399 publications: 2 scientists 400–404 publications: 2 scientists 405–409 publications: 4 scientists 410–414 publications: 3 scientists 415–419 publications: 2 scientists 420–424 publications: 5 scientists 425–429 publications: 3 scientists 430–434 publications: 1 scientists 435 publications: 1 scientists 436+ publications: 100 scientists
35 publications 436+

This scientist: 86 publications — 17th percentile

17% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 436 publications or more.

Ja-Shen Chen D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Ja-Shen Chen sits on this spectrum.

30 D-Index: 156 scientists 31 D-Index: 159 scientists 32 D-Index: 171 scientists 33 D-Index: 161 scientists 34 D-Index: 135 scientists 35 D-Index: 124 scientists 36 D-Index: 114 scientists 37 D-Index: 111 scientists 38 D-Index: 103 scientists 39 D-Index: 89 scientists 40 D-Index: 81 scientists 41 D-Index: 97 scientists 42 D-Index: 80 scientists 43 D-Index: 69 scientists 44 D-Index: 67 scientists 45 D-Index: 63 scientists 46 D-Index: 54 scientists 47 D-Index: 69 scientists 48 D-Index: 50 scientists 49 D-Index: 58 scientists 50 D-Index: 54 scientists 51 D-Index: 62 scientists 52 D-Index: 54 scientists 53 D-Index: 43 scientists 54 D-Index: 49 scientists 55 D-Index: 35 scientists 56 D-Index: 40 scientists 57 D-Index: 44 scientists 58 D-Index: 34 scientists 59 D-Index: 29 scientists 60 D-Index: 48 scientists 61 D-Index: 32 scientists 62 D-Index: 30 scientists 63 D-Index: 22 scientists 64 D-Index: 22 scientists 65 D-Index: 19 scientists 66 D-Index: 20 scientists 67 D-Index: 18 scientists 68 D-Index: 17 scientists 69 D-Index: 21 scientists 70 D-Index: 20 scientists 71 D-Index: 19 scientists 72 D-Index: 14 scientists 73 D-Index: 10 scientists 74 D-Index: 16 scientists 75 D-Index: 24 scientists 76 D-Index: 13 scientists 77 D-Index: 19 scientists 78 D-Index: 8 scientists 79 D-Index: 6 scientists 80 D-Index: 4 scientists 81 D-Index: 12 scientists 82 D-Index: 7 scientists 83 D-Index: 7 scientists 84 D-Index: 6 scientists 85 D-Index: 10 scientists 86 D-Index: 4 scientists 87 D-Index: 11 scientists 88 D-Index: 6 scientists 89+ D-Index: 96 scientists
30 D-Index 89+

This scientist: 34 D-Index — 26th percentile

26% of scientists in this discipline score the same or lower.

The last bar groups every scientist with 89 D-Index or more.

Overview

Ja-Shen Chen is affiliated with Yuan Ze University in Taiwan. Their research primarily spans the fields of Business, Management and Accounting as well as Social Sciences.

The scientist's work has a strong focus on various subfields including Sociology and Political Science, Marketing, Information Systems and Management, Strategy and Management, and Organizational Behavior and Human Resource Management.

The main topics addressed in their research encompass:

  • Digital Marketing and Social Media
  • Technology Adoption and User Behaviour
  • Customer Service Quality and Loyalty
  • Consumer Behavior in Brand Consumption and Identification
  • AI in Service Interactions
  • Consumer Retail Behavior Studies
  • Virtual Reality Applications and Impacts

Ja-Shen Chen's recent publications include:

  • "Usability and responsiveness of artificial intelligence chatbot on online customer experience in e-retailing," 2021, International Journal of Retail & Distribution Management

Frequent co-authors collaborating with Chen are:

  • Hung-Tai Tsou
  • Tran-Thien-Y Le
  • Piyanoot Kamalanon
  • Cindy Yunhsin Chou
  • Shao-Kai Lin

Their work appears regularly in publication venues such as:

  • Technology Analysis and Strategic Management
  • Sustainability
  • International Journal of Human-Computer Interaction
  • Service Business
  • International Journal of Retail & Distribution Management

Best Publications

  • Effects of Green Innovation on Environmental and Corporate Performance: A Stakeholder Perspective

    Hua-Hung Weng;Ja-Shen Chen;Pei-Ching Chen

  • Service Delivery Innovation Antecedents and Impact on Firm Performance

    Ja-Shen Chen;Hung Tai Tsou;Astrid Ya-Hui Huang

  • Co-production and its effects on service innovation

    Ja-Shen Chen;Hung-Tai Tsou;Russell K.H. Ching

  • Performance effects of IT capability, service process innovation, and the mediating role of customer service

    Ja-Shen Chen;Hung-Tai Tsou

  • Web-based information service adoption: A comparison of the motivational model and the uses and gratifications theory

    Margaret Meiling Luo;Sophea Chea;Ja-Shen Chen

  • Corporate technology portfolios and R&D performance measures: a study of technology intensive firms

    Bou-Wen Lin;Ja-Shen Chen

  • How does digital technology usage benefit firm performance? Digital transformation strategy and organisational innovation as mediators

    Hung-Tai Tsou;Ja-Shen Chen

  • Measuring business performance in the high-tech manufacturing industry: A case study of Taiwan's large-sized TFT-LCD panel companies

    Fang-Mei Tseng;Yu-Jing Chiu;Ja-Shen Chen

  • Information Technology Adoption for Service Innovation Practices and Competitive Advantage: The Case of Financial Firms.

    Ja-Shen Chen;Hung-Tai Tsou

  • Breakthrough innovation: the roles of dynamic innovation capabilities and open innovation activities

    Colin C.J. Cheng;Ja Shen Chen

  • An Empirical Study of the Relationship of IT Intensity and Organizational Absorptive Capacity on CRM Performance

    Ja-Shen Chen;Russell K.H. Ching

  • An examination of the effects of virtual experiential marketing on online customer intentions and loyalty

    Margaret Meiling Luo;Ja-Shen Chen;Russell K.H. Ching;Chu-Chi Liu

  • Narrative online advertising: : Identification and its effects on attitude toward a product

    Russell K.H. Ching;Pingsheng Tong;Ja‐Shen Chen;Hung‐Yen Chen

  • Social capital, capabilities, and entrepreneurial strategies: a study of Taiwanese high-tech new ventures

    Bou-Wen Lin;Po-Chien Li;Ja-Shen Chen

  • “Yes, we do. Why not use augmented reality?” customer responses to experiential presentations of AR-based applications

    Unknown

  • Business co-creation for service innovation in the hospitality and tourism industry

    Ja Shen Chen;Don Kerr;Cindy Yunhsin Chou;Chinhui Ang

  • A framework for investigating the impact of IT capability and organisational capability on firm performance in the late industrialising context

    Eldon Y. Li;Ja Shen Chen;Yuan Ho Huang

  • Optimal solution of cellular manufacturing system design: Benders' decomposition approach

    Sunderesh S. Heragu;Ja-Shen Chen

  • Work stress and employee well-being: The critical role of Zhong-Yong

    Li Fang Chou;Chih Chieh Chu;Hui Ching Yeh;Jashen Chen

  • Market‐creating service innovation: verification and its associations with new service development and customer involvement

    Colin C. Cheng;Ja‐Shen Chen;Hun Tai Tsou

  • The Effects of Mobile Customer Relationship Management on Customer Loyalty: Brand Image Does Matter

    Ja-Shen Chen;R.K.H. Ching

  • Measuring CRM effectiveness: Construct development, validation and application of a process-oriented model

    Ja-Shen Chen;H. J. Rebecca Yen;Eldon Y. Li;Russell K.H. Ching

  • Virtual Experiential Marketing on Online Customer Intentions and Loyalty

    Jashen Chen;R.K.H. Ching;M.M. Luo;Chu-Chi Liu

Frequent Co-Authors

Sunderesh S. Heragu
Sunderesh S. Heragu Oklahoma State University

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