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Journal of Retailing
H-index 34

Journal of Retailing

Ranking & Metrics

Discipline name Position Best Scientists Publications D-Index
Business and Management 62 54 81 30

Additional Metrics

Number of Best Scientists*: 69
Documents by Best Scientists*: 94
Top 100 Ranked Scientists*: 5
SCIMAGO H-index: 168
SCIMAGO SJR: 4.204
Impact Factor: 10.2

Overview

Top Research Topics at Journal of Retailing?

The objective of the journal is to combine knowledge in the areas of Marketing, Advertising, Perception, Microeconomics and Service (business). Product (business), Customer satisfaction, Quality (business), Consumer behaviour and Loyalty studies are all carried out as a component of the study in Marketing presented. Journal of Retailing explores issues in Advertising which can be linked to other research areas like Promotion (rank), The Internet and Affect (psychology).

The journal is mostly focused on Service (business), specifically Service quality. Journal of Retailing facilitates discussions on Brand management that incorporate concepts from other fields like Brand awareness and Brand equity.

  • Marketing (60.50%)
  • Advertising (34.97%)
  • Perception (9.15%)

What are the most cited papers published in the journal?

  • SERVQUAL: A multiple-item scale for measuring consumer perceptions of service quality. (16505 citations)
  • Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (4748 citations)
  • Consumer perceived value: The development of a multiple item scale (3467 citations)

Research areas of the most cited articles at Journal of Retailing:

The published papers focus largely on the fields of Marketing, Advertising, Service (business), Consumer behaviour and Customer retention. The most cited papers aim to address concerns in Marketing, specifically in the areas of Customer satisfaction, Customer delight, Customer advocacy, Service quality and Loyalty business model. In addition to Advertising research, the journal articles aim to explore topics under Quality (business), Loyalty, Perception, The Internet and Sample (statistics).

What topics the last edition of the journal is best known for?

  • Marketing
  • Social psychology
  • Statistics

The previous edition focused in particular on these issues:

Journal of Retailing tackles a plethora of topics, such as Marketing, Product (business), Advertising, Perception and Industrial organization. Marketing research featured in it incorporates concerns from various other topics such as Feeling, Mindset and Process (engineering). Some problems in Product (business) that were presented in the journal overlapped with concepts under Social responsibility, Value (economics), Order (business) and Profit (accounting).

The research on Advertising featured in Journal of Retailing combines topics in other fields like Promotion (rank) and Empirical research. The study of Perception encompasses disciplines such as Outcome (game theory), as well as fields such as Perceived organizational support, Dyadic data and Relevance (information retrieval), all of which overlap with one another. The journal explores topics in Industrial organization which can be helpful for research in disciplines like Franchise, Equity (finance) and Net income.

The most cited articles from the last journal are:

  • How Technology is Changing Retail (16 citations)
  • How artificial intelligence will affect the future of retailing (11 citations)
  • We Eat First with Our (Digital) Eyes: Enhancing Mental Simulation of Eating Experiences via Visual-Enabling Technologies (8 citations)

Papers citation over time

A key indicator for each journal is its effectiveness in reaching other researchers with the papers published at that venue.

The chart below presents the interquartile range (first quartile 25%, median 50% and third quartile 75%) of the number of citations of articles over time.

The top authors publishing in Journal of Retailing (based on the number of publications) are:

  • Dhruv Grewal (47 papers) published 5 papers at the last edition, 2 more than at the previous edition,
  • Anne L. Roggeveen (29 papers) published 5 papers at the last edition, 2 less than at the previous edition,
  • Michael Levy (18 papers) absent at the last edition,
  • Rajiv P. Dant (16 papers) absent at the last edition,
  • Raj Sethuraman (14 papers) published 2 papers at the last edition, 1 less than at the previous edition.

The overall trend for top authors publishing in this journal is outlined below. The chart shows the number of publications at each edition of the journal for top authors.

Only papers with recognized affiliations are considered

The top affiliations publishing in Journal of Retailing (based on the number of publications) are:

  • Babson College (52 papers) published 5 papers at the last edition, 2 more than at the previous edition,
  • College of Business Administration (46 papers) published 3 papers at the last edition,
  • Dartmouth College (27 papers) published 2 papers at the last edition the same number as at the previous edition,
  • University of Illinois at Urbana–Champaign (24 papers) absent at the last edition,
  • Texas A&M University (21 papers) published 2 papers at the last edition, 1 more than at the previous edition.

The overall trend for top affiliations publishing in this journal is outlined below. The chart shows the number of publications at each edition of the journal for top affiliations.

Publication chance based on affiliation

The publication chance index shows the ratio of articles published by the best research institutions in the journal edition to all articles published within that journal. The best research institutions were selected based on the largest number of articles published during all editions of the journal.

The chart below presents the percentage ratio of articles from top institutions (based on their ranking of total papers).Top affiliations were grouped by their rank into the following tiers: top 1-10, top 11-20, top 21-50, and top 51+. Only articles with a recognized affiliation are considered.

During the most recent 2021 edition, 5.26% of publications had an unrecognized affiliation. Out of the publications with recognized affiliations, 31.48% were posted by at least one author from the top 10 institutions publishing in the journal. Another 7.41% included authors affiliated with research institutions from the top 11-20 affiliations. Institutions from the 21-50 range included 12.96% of all publications and 48.15% were from other institutions.

Returning Authors Index

A very common phenomenon observed among researchers publishing scientific articles is the intentional selection of journals they have already attended in the past. In particular, it is worth analyzing the case when the authors participate in the same journal from year to year.

The Returning Authors Index presented below illustrates the ratio of authors who participated in both a given as well as the previous edition of the journal in relation to all participants in a given year.

Returning Institution Index

The graph below shows the Returning Institution Index, illustrating the ratio of institutions that participated in both a given and the previous edition of the conference in relation to all affiliations present in a given year.

The experience to innovation index

Our experience to innovation index was created to show a cross-section of the experience level of authors publishing in a journal. The index includes the authors publishing at the last edition of a journal, grouped by total number of publications throughout their academic career (P) and the total number of citations of these publications ever received (C).

The group intervals were selected empirically to best show the diversity of the authors' experiences, their labels were selected as a convenience, not as judgment. The authors were divided into the following groups:

  • Novice - P < 5 or C < 25 (the number of publications less than 5 or the number of citations less than 25),
  • Competent - P < 10 or C < 100 (the number of publications less than 10 or the number of citations less than 100),
  • Experienced - P < 25 or C < 625 (the number of publications less than 25 or the number of citations less than 625),
  • Master - P < 50 or C < 2500 (the number of publications less than 50 or the number of citations less than 2500),
  • Star - P ≥ 50 and C ≥ 2500 (both the number of publications greater than 50 and the number of citations greater than 2500).

The chart below illustrates experience levels of first authors in cases of publications with multiple authors.

Contributions from Business Schools

One significant share of contributions to this journal comes from various business schools. These institutions often act as pillars in the generation of new knowledge within the field of Retailing, influencing the direction of research topics. Students and professors in these schools have displayed immense dedication and interest in the aforementioned research topics. In fact, some of the most diverse, groundbreaking ideas on retailing and consumer behaviour have emerged from these institutions. They continue to foster an environment that encourages empirical research, critical thinking, and innovation. Among them, some of the good business schools in Utah have made notable contributions. These business schools have been consistently producing research that is often cited in this journal. The collaboration between the academia and the industry, promoted in these schools, helps in developing practical, implementable solutions to various challenges in the field of retailing. We expect more impactful research from these institutions in the future, leading to further enhancements in the retail industry.

Top Publications

  • How the COVID-19 Pandemic May Change the World of Retailing

    Anne L. Roggeveen;Raj Sethuraman

    (2020)
    470 Citations
  • How Technology is Changing Retail

    Venkatesh Shankar;Kirthi Kalyanam;Pankaj Setia;Pankaj Setia;Alireza Golmohammadi

    (2021)
    366 Citations
  • Understanding Retail Experiences and Customer Journey Management

    Dhruv Grewal;Anne L. Roggeveen

    (2020)
    290 Citations
  • How artificial intelligence will affect the future of retailing

    Abhijit Guha;Dhruv Grewal;Praveen K. Kopalle;Michael Haenlein

    (2021)
    279 Citations
  • The DAST Framework for Retail Atmospherics: The Impact of In- and Out-of-Store Retail Journey Touchpoints on the Customer Experience

    Anne L. Roggeveen;Dhruv Grewal;Elisa B. Schweiger;Elisa B. Schweiger

    (2020)
    239 Citations
  • Evolution of retail formats: Past, present, and future

    Dinesh K. Gauri;Rupinder P. Jindal;Brian Ratchford;Edward Fox

    (2021)
    192 Citations
  • A Framework for Collaborative Artificial Intelligence in Marketing

    Ming-Hui Huang;Roland T. Rust

    (2021)
    178 Citations
  • Customer-Interfacing Retail Technologies in 2020 & Beyond: An Integrative Framework and Research Directions

    Anne L. Roggeveen;Raj Sethuraman

    (2020)
    175 Citations
  • The Fifth Industrial Revolution: How harmonious human–machine collaboration is triggering a retail and service [r]evolution

    (2022)
    143 Citations
  • The omnichannel continuum: Integrating online and offline channels along the customer journey

    (2022)
    119 Citations

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