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Journal of Hospitality Marketing and Management
H-index 36

Journal of Hospitality Marketing and Management

1936-8623

Published by: Taylor & Francis

https://www.tandfonline.com/toc/whmm20/current

Ranking & Metrics

Discipline name Position Best Scientists Publications D-Index
Business and Management 48 37 71 33

Additional Metrics

Number of Best Scientists*: 44
Documents by Best Scientists*: 80
Top 100 Ranked Scientists*: 6
SCIMAGO H-index: 86
SCIMAGO SJR: 3.212
Impact Factor: 11

Overview

Top Research Topics at Journal of Hospitality Marketing & Management?

The concepts of Marketing, Advertising, Tourism, Hospitality industry and Consumer behaviour are tackled in Journal of Hospitality Marketing & Management. The Marketing study tackled is a key component of adjacent topics in the area of Hospitality. It links adjacent topics like Hospitality with Hospitality management studies.

In addition to Advertising research, the journal aims to explore topics under Perception, Customer delight, The Internet, Social media and Market segmentation. While it focused on Tourism, it was also able to explore topics like Sustainability and Public relations. Journal of Hospitality Marketing & Management explores studies in Consumer behaviour as part of the wider topic of Social psychology.

Job satisfaction and Affect (psychology) are Social psychology topics of special interest in the journal. Concepts in Loyalty business model, as well as related topics in Customer retention, are covered in the Loyalty research presented in it. Journal of Hospitality Marketing & Management covers Service quality research under the subject of Quality (business).

  • Marketing (58.03%)
  • Advertising (34.11%)
  • Tourism (27.42%)

What are the most cited papers published in the journal?

  • Agenda for Co-Creation Tourism Experience Research (374 citations)
  • The Role of User-Generated Content in Tourists' Travel Planning Behavior (336 citations)
  • Managing a Hotel's Image on TripAdvisor (332 citations)

Research areas of the most cited articles at Journal of Hospitality Marketing & Management:

The journal publications explore disciplines such as Marketing, Advertising, Hospitality industry, Tourism and Social psychology. The Marketing study tackled in the most cited papers is a key component of adjacent topics in the area of Hospitality. The published papers with studies in Advertising featured incorporate elements of Content analysis, The Internet, Service (business) and Destinations.

What topics the last edition of the journal is best known for?

  • Law
  • Marketing
  • Social psychology

The previous edition focused in particular on these issues:

The scientific interests tackled in the journal are Hospitality, Marketing, Advertising, Applied psychology and Tourism. The concepts on Hospitality presented in Journal of Hospitality Marketing & Management can also apply to other research fields, including Construct (philosophy) and Public relations. Journal of Hospitality Marketing & Management facilitates discussions in Service (business) and Customer satisfaction as part of the larger field of Marketing, however, it also tackles fields such as Accommodation.

Journal of Hospitality Marketing & Management explores issues in Advertising which can be linked to other research areas like Test (assessment), Social media and Popularity. Research in Service quality and the interrelating topic of Supervisor, Workload and Media equation were among the subjects of interest in the Applied psychology studies discussed in Journal of Hospitality Marketing & Management. Hospitality management studies are all disciplines of Tourism that connect with topics in Bibliometric analysis.

The most cited articles from the last journal are:

  • Impacts of technological embodiment through virtual reality on potential guests’ emotions and engagement (15 citations)
  • A fine-grained sentiment analysis of online guest reviews of economy hotels in China (12 citations)
  • Impacts of the COVID-19 pandemic on employees' work stress, well-being, mental health, organizational citizenship behavior, and employee-customer identification (8 citations)

Papers citation over time

A key indicator for each journal is its effectiveness in reaching other researchers with the papers published at that venue.

The chart below presents the interquartile range (first quartile 25%, median 50% and third quartile 75%) of the number of citations of articles over time.

The top authors publishing in Journal of Hospitality Marketing & Management (based on the number of publications) are:

  • Dogan Gursoy (15 papers) published 3 papers at the last edition the same number as at the previous edition,
  • Rob Law (12 papers) published 2 papers at the last edition,
  • Robin Nunkoo (11 papers) published 1 paper at the last edition the same number as at the previous edition,
  • Fevzi Okumus (11 papers) published 1 paper at the last edition the same number as at the previous edition,
  • Peter Beomcheol Kim (8 papers) published 2 papers at the last edition.

The overall trend for top authors publishing in this journal is outlined below. The chart shows the number of publications at each edition of the journal for top authors.

Only papers with recognized affiliations are considered

The top affiliations publishing in Journal of Hospitality Marketing & Management (based on the number of publications) are:

  • Hong Kong Polytechnic University (44 papers) published 6 papers at the last edition, 1 more than at the previous edition,
  • University of Central Florida (37 papers) published 1 paper at the last edition the same number as at the previous edition,
  • University of Nevada, Las Vegas (32 papers) published 4 papers at the last edition, 3 more than at the previous edition,
  • Washington State University (26 papers) published 3 papers at the last edition, 1 less than at the previous edition,
  • Griffith University (22 papers) absent at the last edition.

The overall trend for top affiliations publishing in this journal is outlined below. The chart shows the number of publications at each edition of the journal for top affiliations.

Publication chance based on affiliation

The publication chance index shows the ratio of articles published by the best research institutions in the journal edition to all articles published within that journal. The best research institutions were selected based on the largest number of articles published during all editions of the journal.

The chart below presents the percentage ratio of articles from top institutions (based on their ranking of total papers).Top affiliations were grouped by their rank into the following tiers: top 1-10, top 11-20, top 21-50, and top 51+. Only articles with a recognized affiliation are considered.

During the most recent 2021 edition, 6.78% of publications had an unrecognized affiliation. Out of the publications with recognized affiliations, 32.73% were posted by at least one author from the top 10 institutions publishing in the journal. Another 9.09% included authors affiliated with research institutions from the top 11-20 affiliations. Institutions from the 21-50 range included 10.91% of all publications and 47.27% were from other institutions.

Returning Authors Index

A very common phenomenon observed among researchers publishing scientific articles is the intentional selection of journals they have already attended in the past. In particular, it is worth analyzing the case when the authors participate in the same journal from year to year.

The Returning Authors Index presented below illustrates the ratio of authors who participated in both a given as well as the previous edition of the journal in relation to all participants in a given year.

Returning Institution Index

The graph below shows the Returning Institution Index, illustrating the ratio of institutions that participated in both a given and the previous edition of the conference in relation to all affiliations present in a given year.

The experience to innovation index

Our experience to innovation index was created to show a cross-section of the experience level of authors publishing in a journal. The index includes the authors publishing at the last edition of a journal, grouped by total number of publications throughout their academic career (P) and the total number of citations of these publications ever received (C).

The group intervals were selected empirically to best show the diversity of the authors' experiences, their labels were selected as a convenience, not as judgment. The authors were divided into the following groups:

  • Novice - P < 5 or C < 25 (the number of publications less than 5 or the number of citations less than 25),
  • Competent - P < 10 or C < 100 (the number of publications less than 10 or the number of citations less than 100),
  • Experienced - P < 25 or C < 625 (the number of publications less than 25 or the number of citations less than 625),
  • Master - P < 50 or C < 2500 (the number of publications less than 50 or the number of citations less than 2500),
  • Star - P ≥ 50 and C ≥ 2500 (both the number of publications greater than 50 and the number of citations greater than 2500).

The chart below illustrates experience levels of first authors in cases of publications with multiple authors.

Applying Hospitality Marketing & Management Concepts in Business Schools

To any aspiring business professional or student eyeing a business degree, the wealth of knowledge found in the Journal of Hospitality Marketing & Management can be incredibly beneficial, particularly in understanding market trends, consumer behavior and developing effective business strategies. Real world application of such concepts can be seen in business schools, where the integration of these studies can equip students for success in their future careers. It's worth noting that many best business schools in Wisconsin offer specialized courses that focus on subjects covered in the Journal. Such courses keep students apprised of the latest research in the domain of hospitality marketing and management. They are designed to help students understand the dynamics of consumer behavior and effective marketing strategies within the hospitality industry. Moreover, learning from a journal that promotes research in fields like tourism, consumer behavior, and social psychology, among others, cultivates a comprehensive understanding of the hospitality industry and its intersection with marketing and management. This, coupled with the practical learning offered by business schools, can provide a very solid foundation for any budding professional.

Top Publications

  • Effects of COVID-19 pandemic on hospitality industry: review of the current situations and a research agenda

    Dogan Gursoy;Christina G. Chi

    (2020)
    749 Citations
  • The metaverse in the hospitality and tourism industry: An overview of current trends and future research directions

    (2022)
    469 Citations
  • Enhancing hospitality experience with service robots: the mediating role of rapport building

    Hailian Qiu;Minglong Li;Boyang Shu;Billy Bai

    (2020)
    352 Citations
  • Emotional intelligence or artificial intelligence– an employee perspective

    Catherine Prentice;Sergio Dominique Lopes;Xuequn Wang

    (2020)
    325 Citations
  • The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty

    Catherine Prentice;Sergio Dominique Lopes;Xuequn Wang

    (2020)
    301 Citations
  • Antecedents of customers’ acceptance of artificially intelligent robotic device use in hospitality services

    Hongxia Lin;Oscar Hengxuan Chi;Dogan Gursoy

    (2020)
    264 Citations
  • Impacts of the COVID-19 pandemic on employees' work stress, well-being, mental health, organizational citizenship behavior, and employee-customer identification

    Jongsik Yu;Junghyun Park;Sunghyup Sean Hyun

    (2021)
    226 Citations
  • Artificially intelligent device use in service delivery: a systematic review, synthesis, and research agenda

    Oscar Hengxuan Chi;Gregory Denton;Dogan Gursoy

    (2020)
    193 Citations
  • ChatGPT and the hospitality and tourism industry: an overview of current trends and future research directions

    (2023)
    171 Citations
  • Impacts of technological embodiment through virtual reality on potential guests’ emotions and engagement

    Carlos Flavián;Sergio Ibáñez-Sánchez;Carlos Orús

    (2021)
    168 Citations

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