World's Best Scientists 2026 revealed!
Services Marketing Quarterly
H-index 5

Services Marketing Quarterly

1533-2969

Published by: Taylor & Francis

https://www.tandfonline.com/journals/wsmq20

Ranking & Metrics

Discipline name Position Best Scientists Publications D-Index
Business and Management 535 8 9 5

Additional Metrics

Number of Best Scientists*: 11
Documents by Best Scientists*: 12
Top 100 Ranked Scientists*: 0
SCIMAGO H-index: 37
SCIMAGO SJR: 0.371
Impact Factor: 1.6

Top Publications

  • Exploring Mobile Banking Service Quality: A Qualitative Approach

    Amit Shankar;Biplab Datta;Charles Jebarajakirthy;Srabanti Mukherjee

    (2020)
    44 Citations
  • Emotional Brand Attachment and Attitude toward Brand Extension

    Arash Vahdat;Hanieh Hafezniya;Younis Jabarzadeh;Park Thaichon

    (2020)
    31 Citations
  • Impact of Internal Branding on Student Engagement: Insights from a South African University

    (2020)
    13 Citations
  • The Impact of Internal Branding on Employees’ Brand Supporting Behaviour in Banking

    (2021)
    11 Citations
  • Service Productivity, Satisfaction, and the Impact on Service Firm Performance

    Dongjun Rew;Judy A. Siguaw;Xiaojing Sheng

    (2020)
    5 Citations
  • Effects of Healthcare Service Provider’s Organizational Socialization and Support on Patients’ Well-Being

    Arafat Rahman;Peter Björk;Annika Ravald

    (2020)
    4 Citations
  • Evaluating Sales Training Effectiveness at the Reaction and Learning Levels

    Ashraf M. Attia;Earl D. Honeycutt;Rana Fakhr;Sharon K. Hodge

    (2021)
    3 Citations
  • Finding Brand Values That Matter to Employees

    (2024)
    0 Citations
  • Online Content Creators’ and Viewers’ Interdependent Journeys

    (2024)
    0 Citations

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Best Scientists Contributing to This Journal

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