World's Best Scientists 2026 revealed!

D-Index & Metrics

Business and Management

D-Index
41
Citations
5828
World Ranking
1607
National Ranking
32

Best Publications

  • Can AI artifacts influence human cognition? The effects of artificial autonomy in intelligent personal assistants

    Qian Hu;Yaobin Lu;Zhao Pan;Yeming Gong

  • Effects of carbon emission reduction on supply chain coordination with vendor-managed deteriorating product inventory

    Qingguo Bai;Yeming (Yale) Gong;Mingzhou Jin;Mingzhou Jin;Xianhao Xu

  • Can AI chatbots help retain customers? Impact of AI service quality on customer loyalty

    Unknown

  • Green product design considering functional-product reference

    Zhaofu Hong;Hao Wang;Yeming Gong

  • Green product design considering functional-product reference

    Zhaofu Hong;Hao Wang;Yeming Gong

  • Social capital, motivations, and knowledge sharing intention in health Q&A communities

    Xing Zhang;Shan Liu;Xing Chen;Yeming Gong

  • Social capital, motivations, and knowledge sharing intention in health Q&A communities

    Xing Zhang;Shan Liu;Xing Chen;Yeming (Yale) Gong

  • Evaluating battery charging and swapping strategies in a robotic mobile fulfillment system

    Bipan Zou;Xianhao Xu;Yeming (Yale) Gong;René M. B. M. de Koster

  • Evaluating battery charging and swapping strategies in a robotic mobile fulfillment system

    Bipan Zou;Xianhao Xu;Yeming Gong;René de Koster

  • Assignment rules in robotic mobile fulfilment systems for online retailers

    Bipan Zou;Yeming (Yale) Gong;Xianhao Xu;Zhe Yuan

  • Assignment rules in robotic mobile fulfilment systems for online retailers

    Bipan Zou;Yeming Gong;Xianhao Xu;Zhe Yuan

  • A polling-based dynamic order picking system for online retailers

    Yeming Gong;Rene De Koster

  • Understanding the effects of physical experience and information integration on consumer use of online to offline commerce

    Yongqing Yang;Yongqing Yang;Yeming Gong;Lesley Pek Wee Land;Thomas Chesney

  • A review on stochastic models and analysis of warehouse operations

    Yeming (Yale) Gong;René M. B. M. de Koster

  • Modeling parallel movement of lifts and vehicles in tier-captive vehicle-based warehousing systems

    Bipan Zou;Xianhao Xu;Yeming (Yale) Gong;René De Koster

  • Bot-In-Time Delivery for Robotic Mobile Fulfillment Systems

    Zhe Yuan;Yeming Yale Gong

  • Bot-In-Time Delivery for Robotic Mobile Fulfillment Systems

    Zhe Yuan;Yeming Gong

  • A Flexible Evaluative Framework for Order Picking Systems

    Chien‐Ming Chen;Yeming Gong;René B.M. De Koster;Jo A.E.E. Van Nunen

  • Dual humanness and trust in conversational AI: A person-centered approach

    Peng Hu;Yaobin Lu;Yeming (Yale) Gong

  • Environmental CSR and environmental citizenship behavior: The role of employees’ environmental passion and empathy

    Changqin Yin;Huimin Ma;Yeming Gong;Qian Chen

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