What is he best known for?
The fields of study he is best known for:
- Statistics
- Computer network
- Operating system
Avishai Mandelbaum mostly deals with Queueing theory, Queue, Operations research, Service and Telephone call.
His work carried out in the field of Queueing theory brings together such families of science as Exploratory data analysis, Workload and Patient flow.
The study incorporates disciplines such as Markov process, Real-time computing, Simulation, Capacity planning and Server in addition to Queue.
His biological study spans a wide range of topics, including Empirical research, The Internet and Consumer behaviour.
Avishai Mandelbaum interconnects Discrete mathematics and Call management in the investigation of issues within Service.
He has included themes like Engineering management, Function, Sociotechnical system, Capacity management and Marketing in his Telephone call study.
His most cited work include:
- Commissioned Paper: Telephone Call Centers: Tutorial, Review, and Research Prospects (1096 citations)
- Statistical Analysis of a Telephone Call Center: A Queueing-Science Perspective (679 citations)
- Designing a Call Center with Impatient Customers (471 citations)
What are the main themes of his work throughout his whole career to date?
Avishai Mandelbaum mainly focuses on Queue, Operations research, Queueing theory, Server and Service.
Avishai Mandelbaum has researched Queue in several fields, including Discrete mathematics, Real-time computing, Markov process and Simulation.
In his research, he performs multidisciplinary study on Operations research and Staffing.
His Queueing theory research integrates issues from Scheduling, Reliability engineering, Data mining and Erlang.
His Service study combines topics in areas such as Telephone call and Operations management.
His research in Telephone call intersects with topics in Function and Engineering management.
He most often published in these fields:
- Queue (37.65%)
- Operations research (35.29%)
- Queueing theory (34.12%)
What were the highlights of his more recent work (between 2016-2020)?
- Service (18.82%)
- Queue (37.65%)
- Fluid models (3.53%)
In recent papers he was focusing on the following fields of study:
Avishai Mandelbaum spends much of his time researching Service, Queue, Fluid models, Server and Computer network.
His Service research is multidisciplinary, incorporating perspectives in Appointment scheduling, Data-driven and Estimation.
His Queue study often links to related topics such as Mathematical optimization.
Avishai Mandelbaum combines subjects such as Routing, Queueing theory, Real-time computing and Erlang with his study of Server.
His studies deal with areas such as Control and Service system as well as Real-time computing.
His research integrates issues of Network performance, Mathematical model, Bottleneck and Topology in his study of Fluid limit.
Between 2016 and 2020, his most popular works were:
- Traveling time prediction in scheduled transportation with journey segments (50 citations)
- Refined Models for Efficiency-Driven Queues with Applications to Delay Announcements and Staffing (17 citations)
- Data-Driven Appointment-Scheduling Under Uncertainty: The Case of an Infusion Unit in a Cancer Center (4 citations)
In his most recent research, the most cited papers focused on:
- Statistics
- Computer network
- Operating system
His primary scientific interests are in Service, Bus network, Queueing theory, Data mining and Operations research.
His Service research includes themes of Appointment scheduling, Data-driven and Operations management.
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