| Discipline name | Position | Best Scientists | Publications | D-Index |
|---|---|---|---|---|
| Business and Management | 518 | 11 | 18 | 5 |
Service science is mainly concerned with subjects like Service (business), Knowledge management, Marketing, Service design and Service system. Topics in Service (business) were tackled in line with various other fields like Quality (business), Public relations and Engineering management. While Knowledge management is the focus of Service science, it also provided insights into the studies of Information technology and Service-dominant logic.
The journal focuses on different Marketing studies like Service quality, Customer advocacy, Customer satisfaction, Service (economics) and Tertiary sector of the economy. The studies tackled, which mainly focus on Service (economics), apply to Supply chain as well. While work presented in it provided substantial information on Service design, it also covered topics in Data as a service and Process management.
Service science links adjacent topics like Process management with Process (engineering). Service science focuses on Service system but the discussions also offer insight into other areas such as Service product management and Operations research. Service science primarily discusses Service delivery framework topics, particularly Service level requirement, Service guarantee and Differentiated service.
The journal publications mainly tackle studies in Service (business), Service design, Knowledge management, Service system and Marketing. While Service (business) is the focus of the most cited publications, it also provides insights into the studies of Microeconomics, Health care and Data science. The featured Service system studies in the most cited publications mainly concentrate on Service product management but also cover areas of interest in Service guarantee and Data as a service.
Service science generally zeroes in on subjects such as Service (business), Service design, Advertising, Focus (computing) and Free to play. Aside from investigating topics in Service system under Service (business), the journal also explores concepts in Urban services. Issues in Service design were discussed, taking into consideration concepts from other disciplines like Publishing, Diversity (politics), Engineering ethics and Engineering management.
Topics in Advertising explored in it were investigated in conjunction with research in Entertainment, Service experience and Element (criminal law).
A key indicator for each journal is its effectiveness in reaching other researchers with the papers published at that venue.
The chart below presents the interquartile range (first quartile 25%, median 50% and third quartile 75%) of the number of citations of articles over time.
The top authors publishing in Service science (based on the number of publications) are:
The overall trend for top authors publishing in this journal is outlined below. The chart shows the number of publications at each edition of the journal for top authors.
Only papers with recognized affiliations are considered
The top affiliations publishing in Service science (based on the number of publications) are:
The overall trend for top affiliations publishing in this journal is outlined below. The chart shows the number of publications at each edition of the journal for top affiliations.
The publication chance index shows the ratio of articles published by the best research institutions in the journal edition to all articles published within that journal. The best research institutions were selected based on the largest number of articles published during all editions of the journal.
The chart below presents the percentage ratio of articles from top institutions (based on their ranking of total papers).Top affiliations were grouped by their rank into the following tiers: top 1-10, top 11-20, top 21-50, and top 51+. Only articles with a recognized affiliation are considered.
During the most recent 2021 edition, 0.00% of publications had an unrecognized affiliation. Out of the publications with recognized affiliations, 35.71% were posted by at least one author from the top 10 institutions publishing in the journal. Another 7.14% included authors affiliated with research institutions from the top 11-20 affiliations. Institutions from the 21-50 range included 42.86% of all publications and 14.29% were from other institutions.
A very common phenomenon observed among researchers publishing scientific articles is the intentional selection of journals they have already attended in the past. In particular, it is worth analyzing the case when the authors participate in the same journal from year to year.
The Returning Authors Index presented below illustrates the ratio of authors who participated in both a given as well as the previous edition of the journal in relation to all participants in a given year.
The graph below shows the Returning Institution Index, illustrating the ratio of institutions that participated in both a given and the previous edition of the conference in relation to all affiliations present in a given year.
Our experience to innovation index was created to show a cross-section of the experience level of authors publishing in a journal. The index includes the authors publishing at the last edition of a journal, grouped by total number of publications throughout their academic career (P) and the total number of citations of these publications ever received (C).
The group intervals were selected empirically to best show the diversity of the authors' experiences, their labels were selected as a convenience, not as judgment. The authors were divided into the following groups:
The chart below illustrates experience levels of first authors in cases of publications with multiple authors.
It's also worth mentioning how a solid business education can aid researchers and professionals in the realm of Service Science. Rigorous programs from the top 5 business schools in utah help students understand the demanding nature of optimizing, maintaining, and creating high-quality services.
Academic disciplines such as Marketing, Operations Research, and Knowledge Management- which form an integral part of service science- are taught extensively in these aforementioned business schools. Hence, students from these schools tend to bring a unique perspective and level of expertise to the field.
Since the insights and innovations from business education are integral to the study and practice of Service Science, it’s essential to consider the contribution of these business schools towards enriching this complex and multi-disciplinary field.
Raymond P. Fisk;Linda Alkire
(2021)Yifan Jiao;Christopher S. Tang;Jingqi Wang;Jingqi Wang
(2021)Sungwoo Choi;Choongbeom Choi;Anna S. Mattila
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