20 Best Fire Department Software in 2023

20 Best Fire Department Software in 2023
Imed Bouchrika, Phd by Imed Bouchrika, Phd
Chief Data Scientist & Head of Content

In 1953, the first National Fire Protection Association (NFPA) committee stated that the lack of accurate and comprehensive statistics on fire casualties had impeded efforts to minimize the number of injuries and deaths from fire.

The statement remains a compelling reminder of why good record keeping is crucial to several government agencies dealing with local and national emergency situations. In many jurisdictions, fire departments have to deal with legislative obligations to fulfill. These could cover legislated prerequisites, insurance, as well as workers’ compensation.

It is for this reason that we have thoughtfully curated this list of the best fire department software to help you lessen the administrative challenges that are putting an extra burden on you and your team. Intuitive filters, such as brief product descriptions, key features, and prices, are also provided so that you can make the best purchasing decision for your department.

Best Fire Department Software Table of Contents

  1. Fire Fighting Statistics
  2. Why a Fire Department Software Is Important
  3. List of 20 Best Fire Department Software

Fire Fighting Statistics

Firefighters do not just fight fires—they also conduct search-and-rescue operations and respond to medical-related emergencies. In most cases, they are tasked to extensively train other staff for such activities, hold community service projects that entail fire safety and prevention initiatives, and prepare themselves for any extreme weather conditions or natural disasters that may occur. Simply put, firefighters always operate at the highest levels of preparedness to keep communities safe.

Check out the latest fire-related statistics below.

Key Findings

  1. In 2019, it was estimated that there are 1,080,000 career and volunteer firefighters across the United States. 727,800 (67%) of them were volunteer firefighters and 358,000 (33%) were career firefighters. (NFPA, 2021).
  2. In 2019, there were 29,537 fire departments across the U.S. 18% of these were mostly career departments and looked after 69% of American households. (NFPA, 2021).
  3. 17% of fire departments provided advanced life support, 46% provided basic life support, and 38% provided no emergency medical services. (NFPA, 2021).
  4. 50% of firefighters are between the age of 30 and 49. (NFPA, 2021).

Source: NFPA

Fire Statistics and Standards

  1. 93% of all fire-related deaths occur once the fire has advanced beyond the early phases. (NFIRS).
  2. 95% of all direct property damage happen once the fire has advanced beyond the early phases. (NFIRS).

fire-related deaths decreased by 46 percent

Other Fire Facts

  1. A fire happens in an establishment at the rate of 1 every 63 seconds, and a home fire happens every 87 seconds. (NFPA, 2018).
  2. Fires happen in vehicles at the rate of 1 every 2 minutes 54 seconds, and there is a fire in other properties every 52 seconds. (NFPA, 2018).
  3. $11.1 billion in property damage were incurred from establishment fires, which includes $8 billion in property loss in house fires. (NFPA, 2018).

Source: National Safety Council, 2020

Why a Fire Department Software Is Important

Unlike national agencies that run efficiently on the back of leading government software solutions, fire departments are normally run by volunteers who lack the budget and expertise to use records management software solutions. Many of these departments use various software subscriptions just to get along. Others get by, relying on paper-based systems. Here are the reasons why your sign-in sheet, file cabinet, and photo-copied inventory list days should be over.

Easy access to patient histories

You can easily see if you have previously interacted with a patient in real-time. Your team is also equipped with all the crucial information to make smarter decisions. As well, you can import data straight out of a paramedic’s device right into a hospital’s records system. The best fire department software should let you save time and prevent any errors that might take place (ERP Advisors Group, n.d.).

Mobile access

Firefighters typically spend three to four hours making reports at the end of their shifts. If they have a fire department software, they could do it while they are on their way to the station or anywhere and anytime.

Streamlined incident tracking

On average, old systems would require a firefighter to fill out an incident report for 15 to 30 minutes. For more complicated reports, they would have to allot 45 minutes to 1 hour of their time. In newer systems, these time report times can be reduced to five to seven minutes.

Source: Statista, 2022

Accurate incident tracking

When you are writing down notes on paper, there is a big tendency to lose some of the vital details. Fire department solutions can accurately take note of what really happened with the help of time tracking, time stamping, and more.

Fast scheduling/rescheduling

You can immediately call someone to replace an absent firefighter, rearrange the roster whenever necessary, and more. You can also quickly track which firefighters are on vacation and/or sick leave.

a fire department responds to a fire in the U.S. every 24 seconds

List of 20 Best Fire Department Software

1. Acadis: Manages Operational Tasks and Deals With the Challenges in Public Safety and Homeland Defense Agencies

Acadis dashboard

Acadis helps in managing operational tasks and deals with the challenges in public safety and homeland defense agencies by providing resources, equipment, training, and more. It increases the preciseness and effectiveness of critical incident responses by merging all information about personnel and resources. What its users like about it is that its customer service regularly checks up on them and informs them about additional training and any updates.

Key Features

  • Scheduling
  • Learner portal
  • Built-in LMS
  • Blended learning
  • Certification and licensing

Price

Starts at $30,000 per user

2. ESO Fire RMS: Expedites the Finishing of Reports and Correcting Errors

ESO Fire RMS dashboard

The innovative validation settings of ESO Fire RMS expedite the time to finish reports and quickly correct errors. Fire departments that already have the ESO EHR also do not need to finish two reports for the same call. This solution hosts the NEMSIS electronic data in Microsoft Azure, meaning you do never have to worry about maintaining hardware anymore.

Key Features

  • Incident response checklists
  • Pictometry imagery
  • Scheduling
  • Customization
  • Training
  • Online support
  • API

Price

Contact ESO Fire RMS to know their pricing plans.

3. Fireworks RMS: A Complete Fire Department and EMS Solution

FireWorks dashboard

With an intuitive workflow that enables the management of all your fire department needs, Fireworks RMS is a complete fire department and EMS solution. It binds together the two main functions of a fire service: suppression and prevention. Integral data information, like emergency contact locations, Knox box locations, and more can be accessed with a mobile device.

Key Features

  • Scheduling
  • In-vehicle navigation
  • Custom map views
  • Training
  • Can be used on Android, iPhone, and iPad

Price

  • Free trial
  • Free version
  • Starts at $2.99 per month

4. Rescue Hub: Consolidate All Your Paper Files Into a Single, Private Training Hub

Rescue Hub dashboard

Rescue Hub is an EMS and fire department online platform that allows users to consolidate all of their paper roster, training files, and other necessary sheets into a single, private training hub. This hub can then be easily accessed with a mobile device or tablet. It also boasts training task assignments, online training creation, a training session scheduler, and a progress tracker.

Features

  • Scheduling
  • Attendance tracking
  • Attendance management
  • Communication management
  • Compliance management
  • Employee certification
  • Event calendar
  • Event scheduling
  • File management
  • Instructor management
  • Reminders
  • Training support

Price

  • Free trial
  • Starts at $1,995 per year

5. FirePrograms: View Critical Information of Every Location While Working in the Field

FirePrograms dashboard

FirePrograms lets users view critical information on every location, which includes pre-incident plans, emergency contacts, on-site hazardous materials, and more⁠—all while you are working in the field. Users can access it or finish incident reports by simply logging into their incident browsers. It is also ideal for monitoring all turnout gear inspection, cleaning, and maintenance.

Features

  • Search
  • Event calendar
  • Scheduling
  • Activity management
  • Inspection management
  • Facility pre-planning data
  • History tracking
  • Equipment tracking
  • Training
  • Online support

Price

Contact FirePrograms for more pricing information.

6. Aladtec: Helping Users Swiftly Generate Reports

Aladtec dashboard

In Aladtec, users can swiftly generate reports, like scheduled time and payroll and custom form reports. Reports can also be exported to meet certain reporting requirements. Furthermore, it has a well-experienced staff that offer free unlimited training and support via chat, email, or phone.

Key Features

  • Availability indicator
  • Scheduling
  • Event calendar
  • Shift management
  • EMS service roles time clock
  • Electronic signature
  • Equipment tracking
  • Fleet management
  • Incident response checklists
  • Refusal statements
  • Dispatching
  • Incident mapping
  • Certification management
  • Court management
  • Court management integration
  • Training
  • 24/7 live support

Price

  • Free trial
  • Contact Aladtec to learn more about their subscription plans.

7. Watchtower: Protects More Than 30 Million Beach Visits Each Year

Watchtower dashboard

Watchtower offers a dynamic dashboard for operational management solutions in the marine safety sector. It is an all-in-one tool that protects more than 30 million beach visits each year. Compared to traditional CAD platforms, it is way simpler, easier to use, and more cost-efficient.

Features

  • Activity tracking
  • Customizable templates
  • Customizable forms
  • Forms management
  • Document storage
  • Document management
  • Incident response checklists
  • Incident reporting
  • Incident management
  • Audit management
  • Customizable reports
  • Data visualization
  • Data import/export
  • Alerts/notifications
  • Access control/permissions

Price

  • Free trial
  • Starts at $1,500 per year

8. FireHouse Manager: Helping Fire Departments Seamlessly Transition to Electronic File Recording

FireHouse Manager dashboard

FireHouse Manager is a web-hosted software that tracks PPE, apparatus, inventory, inspections, and maintenance. It is user-friendly, affordable, and can meet the requirements of governing agencies. For the most part, this tool has been helping fire departments seamlessly transition from traditional paper files to electronic file recording.

Key Features

  • Equipment tracking
  • Search feature
  • Training
  • API

Price

  • Free trial
  • Starts at $799 per year

9. PhaRmLogs: Exclusively Built for Fire Departments and EMS

PhaRmLogs dashboard

PhaRmLogs is an affordable fire department software exclusively built for fire departments and EMS. Its service ticket system is fully integrated with the checkout forms, a station supply ordering module, and vehicle and equipment logs. All of its forms were designed with speed and simplicity in mind.

Key Features

  • Customizable modules
  • Availability indicator
  • Daily unit loading analysis
  • Alert system (SMS text and emails)
  • Equipment tracking
  • Drug tracking
  • EMS checks
  • Apparatus and equipment checkouts and testing
  • Service ticket system
  • Supply management
  • API
  • 24/7 customer support

Price

  • Priced per unit/apparatus
  • Starts at $329 per year

10. Emergency Reporting: Makes Putting in and Extracting Data Simpler and Better

Emergency Reporting dashboard

Emergency Reporting makes putting in and extracting data simpler and better. Its fire department and EMS software merge NFIRS and NEMSIS 3 into one incident report. With its robust data management modules, you can also keep your staff safer and defend your budget proposals.

Key Features

  • Activity tracking
  • Electronic signature
  • Status tracking
  • Shift management
  • Attendance management
  • Billable items tracking
  • Patient database
  • Document management
  • Training management
  • Supply management
  • Facility management
  • Equipment tracking
  • Fleet management
  • Inspection management
  • Geographic maps
  • Access controls/permissions
  • Reporting and statistics
  • NEMSIS compliance

Price

  • Free trial
  • Free version
  • Starts at $850 per month

11. D4H: Available Independently or as an Interrelated Suite

D4H dashboard

D4H‘s products are available independently or as an interrelated suite. When interrelated together, data will smoothly flow from your department to the field and vice versa. Your D4H account can be accessed on a mobile device or computer without having to worry about hosting servers. At the same time, your service is being monitored on D4H’s cloud infrastructure to guarantee that it is always 100% available.

Key Features

  • Search
  • Custom map views
  • Event calendar
  • Facility pre-planning data
  • In-vehicle navigation
  • Incident report checklists
  • Pictometry imagery
  • Scheduling
  • Dispatch management
  • Equipment tracking
  • Inventory control
  • Maintenance scheduling
  • Warranty tracking
  • Training support
  • Can be used across devices
  • 24/7 live support

Price

  • Free trial
  • Personnel and training, from $1,000 per year
  • Equipment management, from $1,000 per year
  • Incident management, from $3,300 per year
  • Incident reporting, from $750 per year

12. Dossier Fleet Maintenance Software: Trusted by Over 4,000 Public, Private, and For-Hire Fleets

Dossier Fleet Maintenance Software dashboard

Dossier Fleet Maintenance Software is trusted by over 4,000 public, private, and for-hire fleets. This software lowers rates and downtime by automating your fleet’s records, PM scheduling, fuel costs, and more. It caters to practically all verticals, which include food and beverage, utility/telecom, school/bus/transit, trucking, waste/recycling, and government.

Key Features

  • Equipment tracking
  • In-vehicle navigation
  • Distribution
  • EAM
  • Fleet management
  • Freight
  • Government
  • Logistics
  • Maintenance management
  • Public transportation
  • Public works
  • Recycling
  • Transportation management
  • Trucking
  • Waste management

Price

  • Free trial
  • Starts at $1,500 per user (one-time)

13. StationSmarts: Helping Fire Departments Manage All of Their Operations From One Database

StationSmarts dashboard

StationSmarts is a web-hosted solution designed to help fire departments manage all of their operations from one database. It provides fire department features, such as custom map views, equipment tracking, scheduling, and more. It also offers training via in-person sessions, documentation, and online. It can be used as a SaaS, Windows, Mac, iPhone, or iPad software.

Key Features

  • Search
  • Scheduling
  • Custom map views
  • Equipment tracking
  • Facility pre-planning data
  • Incident response checklists
  • Email management
  • Document storage
  • Facility management
  • Equipment tracking
  • Equipment maintenance
  • Inspection management
  • Records management
  • Geographic maps
  • Alerts/escalation
  • Training management
  • Compliance management
  • Reporting and statistics
  • 24/7 live support

Price

Contact StationSmarts to request pricing information.

14. Rave: Created for First Responders, Emergency Managers, 911, Local Agencies, and Federal and State Agencies

Rave dashboard

Rave is created for first responders, emergency managers, 911, local agencies, and federal and state agencies. It is also trusted by most businesses, schools and universities, hospitals. It connects users to other organizations and other critical point persons to speed up responses during crisis situations, emergencies, and planned/unplanned events.

Key Features

  • Activity/news feed
  • Status tracking
  • Collaboration tools
  • Task management
  • Contextual targeting
  • Device targeting
  • File sharing
  • Communication management
  • Survey/poll management
  • Contact management
  • Campaign segmentation
  • Scenario planning
  • Tactical view
  • Event-triggered actions
  • Geotargeting
  • Incident management
  • Disaster recovery
  • Policy management
  • Data import/export
  • Real-time chat
  • Alerts/notifications
  • Campus notifications
  • Email management
  • Video conferencing
  • Employee database
  • Access controls/permissions
  • Reporting/analytics

Price

Contact Rave for more pricing details.

15. Adashi FireResponse MDT: An Enterprise-Level Emergency Response Solution

Adashi FireResponse MDT dashboard

Adashi FireResponse MDT is an enterprise-level emergency response solution. It works well with dispatch centers, records management features, and map data to provide first responders with the information they require, all in a single primary dashboard. It is also made for hassle-free access on a moving vehicle.

Key Features

  • Shared workspaces for teams or projects
  • Comment on anything and mention others
  • Can embed Spreadsheets or code capsules
  • Can organize standard procedures into collections and track their various versions
  • Insert interactive Chemical Reaction Schemes and Plasmid Maps
  • Fully equipped inventory management
  • Data encryption
  • Progress tracker
  • Manage protocols
  • Manage device bookings and track servicing and calibration dates
  • Universal Device Client
  • Timers and interactive elements
  • Easy import and conversion
  • Reference inventory, protocols, and devices used
  • Control permissions with custom roles
  • Browser-hosted solution
  • Open API

Price

  • Free for academia
  • On request for enterprise

16. Lexipol: Carries Out Completely Developed, State-Specific Laws

Lexipol dashboard

Lexipol carries out completely developed, state-specific laws researched and authored by public safety experts. Its guidelines are based on national standards and best practices and state and federal laws and regulations. More importantly, it keeps the policies of fire departments always updated.

Key Features

  • Search
  • Facility pre-planning data
  • Incident response checklists
  • Content management
  • Knowledge base management
  • Self-service portal
  • Dispatching
  • Field reporting
  • Incident mapping
  • Internal affairs administration
  • Investigation management
  • Approval process control
  • Attestation
  • Audit trails
  • Policy creation
  • Policy library
  • Policy metadata management
  • Policy training
  • Reporting/analytics
  • Version control
  • Workflow management

Price

Contact Lexipol to find out their various pricing packages.

17. PSTrax: A Fire Department and EMS Operations Checks and Logistics System

PSTrax dashboard

PSTrax is a fire department and EMS operations checks and logistics system. It documents and automates all checks, from vehicles to inventory, to attain risk mitigation, cost efficiency, and operational effectiveness objectives. It can be also customized to fit various department needs.

Key Features

  • Equipment tracking
  • Event calendar
  • Facility pre-planning data
  • Incident response checklists
  • Scheduling
  • Electronic signature
  • Fleet management
  • Shift management
  • Supply management
  • Training support

Price

  • Free trial
  • Contact PSTrax to learn more about its subscription plans.

18. New World Public Safety: Helping Fire Departments and Other Public Safety Agencies Work Efficiently

New World Public Safety dashboard

With its quick, easy access to essential information and workflow, New World Public Safety helps fire departments and other public safety agencies work efficiently. It also ensures that these agencies comply with state and federal laws. This solution has been helpful to most agencies, especially in attending to high-risk calls, including heavy storms and terrorist attacks.

Key Features

  • Dispatching
  • Case management
  • Evidence management
  • Incident mapping
  • Court management integration
  • Certification management
  • Training support

Price

Starts at $25 per user

19. Operative IQ: Goes Beyond Basic Warehouse Management

Operative IQ dashboard

Operative IQ goes beyond basic warehouse management by overseeing inventory in the field. Its operations management system brings full visibility across a disseminated supply chain. In general, its streamlined processes manage expiration dates, eradicate stock issues, and generate purchase orders based on existing business requirements and supply utilization.

Key Features

  • Billable items tracking
  • Barcode recognition
  • Communication management
  • Equipment tracking
  • Controlled substance tracking
  • Fleet management
  • Fuel management
  • Vehicle damage tracking
  • Vehicle maintenance/repair
  • Supply management
  • Daily unit loading analysis
  • Daily report
  • Electronic signature
  • Can be used across devices
  • Compliance management
  • Data import/export
  • Training
  • Online support

Price

Pay per user

20. Rhodium Incident Management Suite: An Intuitive and Scalable Fire Department Software

Rhodium Incident Management Suite dashboard

Rhodium Incident Management Suite is an intuitive and scalable fire department software. It offers a full command and control solution to fire departments. It also allows for the fast consolidation of information, coordination of assets, and action on certain incidents.

Key Features

  • Customizable forms
  • Event scheduling
  • Facility management
  • Incident mapping
  • In-vehicle navigation
  • Geographic maps
  • Multi-location
  • Tactial view
  • Alerts/notifications
  • Real-time updates
  • Third-party integrations
  • Sensor data
  • Court management integration
  • Certification management
  • API

Price

Contact Rhodium Incident Management Suite for pricing inquiries.

Save More Lives With Today’s Best Fire Department Software

Fire departments that utilize high-quality software reap the benefits of minimal paperwork and greater efficiency. Its members are more productive and have more time for other important affairs, such as skills training and operational preparedness. Decisions are backed by data and department competence grows. Overall, the best fire department software solutions help fire departments manage risks, become more accountable, and boost workers’ adeptness. As various agencies and institutions find that going digital is the best that could happen to their operations, it’s high time that fire department get the lift they need to better serve their communities. Emergency responders like the police units see what the best law enforcement software can do to their daily work. There’s no reason that firefighters should should not see the same.

 

References:

  1. ERP Advisors Group. (n.d.). 7 Benefits of Fire Departments Replacing an RMS. ERP Advisors Group.
  2. Fahy, R. et al. (2021, December). US Fire Department Profile. National Fire Protection Association.
  3. Fire Equipment Manufacturers’ Association. (n.d.). Fire Safety Facts & Stats. Fire Equipment Manufacturers’ Association.
  4. SourceForge. (n.d.). Fire Department Software: Compare the Top Fire Department Software of 2022. SourceForge.

Newsletter & Conference Alerts

Research.com uses the information to contact you about our relevant content. For more information, check out our privacy policy.