Miguel Guinalíu

Best Publications

• The role played by perceived usability, satisfaction and consumer trust on website loyalty

  Carlos Flavián;Miguel Guinalíu;Raquel Gurrea

  2513
  Citations

• Consumer trust, perceived security and privacy policy: Three basic elements of loyalty to a web site

  Carlos Flavián;Miguel Guinalíu

  1262
  Citations

• Perceived e‐service quality (PeSQ)

  Eduard Cristobal;Carlos Flavián;Miguel Guinalíu

  1216
  Citations

• The role of satisfaction and website usability in developing customer loyalty and positive word‐of‐mouth in the e‐banking services

  Luis V. Casaló;Carlos Flavián;Miguel Guinalíu

  737
  Citations

• Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions

  Luis V. Casaló;Carlos Flavián;Miguel Guinalíu

  698
  Citations

• The impact of participation in virtual brand communities on consumer trust and loyalty: The case of free software

  Luis Vicente Casaló;Carlos Flavián;Miguel Guinaliu

  596
  Citations

• The influence of corporate image on consumer trust: A comparative analysis in traditional versus internet banking

  Carlos Flavián;Miguel Guinalíu;Eduardo Torres

  584
  Citations

• The role of security, privacy, usability and reputation in the development of online banking

  Luis Vicente Casaló;Carlos Flavián;Miguel Guinaliu

  576
  Citations

• Promoting Consumer's Participation in Virtual Brand Communities: A New Paradigm in Branding Strategy

  Luis V. Casaló;Carlos Flavián;Miguel Guinalíu

  568
  Citations

• Website usability, consumer satisfaction and the intention to use a website: The moderating effect of perceived risk

  Daniel Belanche;Luis V. Casaló;Miguel Guinalíu

  475
  Citations

• The role of perceived usability, reputation, satisfaction and consumer familiarity on the website loyalty formation process

  Luis Casaló;Carlos Flavián;Miguel Guinalíu

  461
  Citations

• Understanding the intention to follow the advice obtained in an online travel community

  Luis V. Casaló;Carlos Flavián;Miguel Guinalíu

  434
  Citations

• Relationship quality, community promotion and brand loyalty in virtual communities: Evidence from free software communities

  Luis V. Casaló;Carlos FlaviáN;Miguel GuinalíU

  351
  Citations

• Do online hotel rating schemes influence booking behaviors

  Luis V. Casaló;Carlos Flavián;Miguel Guinalíu;Yuksel Ekinci

  331
  Citations

• Corporate image measurement

  Carlos Flavián;Eduardo Torres;Miguel Guinalíu

  297
  Citations

• The Influence of Satisfaction, Perceived Reputation and Trust on a Consumer's Commitment to a Website

  Luis V. Casalo;Carlos Flavián;Miguel Guinalíu

  289
  Citations

• How bricks‐and‐mortar attributes affect online banking adoption

  Carlos Flavián;Miguel Guinalíu;Eduardo Torres

  264
  Citations

• Avoiding the dark side of positive online consumer reviews: Enhancing reviews' usefulness for high risk-averse travelers

  Luis V. Casaló;Carlos Flavián;Miguel Guinalíu;Yuksel Ekinci

  236
  Citations

• Antecedents and Consequences of Consumer Participation in On-Line Communities: The Case of the Travel Sector

  Luis Casaló;Carlos Flavián;Miguel Guinalíu

  225
  Citations

• The influence of virtual communities on distribution strategies in the internet

  Carlos Flavián;Miguel Guinalíu

  224
  Citations