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International Journal of Service Science, Management, Engineering, and Technology
H-index 6

International Journal of Service Science, Management, Engineering, and Technology

Ranking & Metrics

Discipline name Position Best Scientists Publications D-Index
Business and Management 500 5 10 6

Additional Metrics

Number of Best Scientists*: 8
Documents by Best Scientists*: 13
Top 100 Ranked Scientists*: 1
SCIMAGO H-index: 21
SCIMAGO SJR: 0.31
Impact Factor: N/A

Overview

Top Research Topics at International Journal of Service Science, Management, Engineering, and Technology?

International Journal of Service Science, Management, Engineering, and Technology is mainly concerned with subjects like Knowledge management, Service (business), Marketing, Process management and Process (engineering). The journal focuses on Knowledge management but the discussions also offer insight into other areas such as Engineering management, Customer advocacy, Services computing, Service (economics) and Service system. Topics in Service (business) were tackled in line with various other fields like Value (economics) and Business model.

Quality (business) is a primary topic of Marketing research in International Journal of Service Science, Management, Engineering, and Technology. The journal is concerned with the study of Service design and Service delivery framework in general. Many of the studies tackled connect Service delivery framework with a similar field of study like Service provider.

  • Knowledge management (25.78%)
  • Service (business) (18.82%)
  • Marketing (10.45%)

What are the most cited papers published in the journal?

  • Toward a Service (Eco)Systems Perspective on Value Creation (182 citations)
  • Evaluating the Effects of Service Quality, Customer Satisfaction, and Service Value on Behavioral Intentions with Life Insurance Customers in India (43 citations)
  • Typology for Modular Service Design: Review of Literature (38 citations)

Research areas of the most cited articles at International Journal of Service Science, Management, Engineering, and Technology:

The most cited papers focus on Knowledge management, Service (business), Quality (business), Data science and Marketing. While work presented in the published articles provide substantial information on Knowledge management, it also covers topics in Services computing, Process (engineering) and Big data. The published articles explore issues in Service (business) which can be linked to other research areas like Value (economics) and Value proposition.

Papers citation over time

A key indicator for each journal is its effectiveness in reaching other researchers with the papers published at that venue.

The chart below presents the interquartile range (first quartile 25%, median 50% and third quartile 75%) of the number of citations of articles over time.

The top authors publishing in International Journal of Service Science, Management, Engineering, and Technology (based on the number of publications) are:

  • Brian J. Galli (15 papers) absent at the last edition,
  • Nilanjan Dey (8 papers) absent at the last edition,
  • Neeta Baporikar (5 papers) absent at the last edition,
  • Ahmad Taher Azar (4 papers) absent at the last edition,
  • Nobutaka Odake (4 papers) absent at the last edition.

The overall trend for top authors publishing in this journal is outlined below. The chart shows the number of publications at each edition of the journal for top authors.

Only papers with recognized affiliations are considered

The top affiliations publishing in International Journal of Service Science, Management, Engineering, and Technology (based on the number of publications) are:

  • Hofstra University (15 papers) absent at the last edition,
  • Banha University (8 papers) absent at the last edition,
  • Leipzig University (7 papers) absent at the last edition,
  • Jadavpur University (7 papers) absent at the last edition,
  • Ain Shams University (5 papers) absent at the last edition.

The overall trend for top affiliations publishing in this journal is outlined below. The chart shows the number of publications at each edition of the journal for top affiliations.

Publication chance based on affiliation

The publication chance index shows the ratio of articles published by the best research institutions in the journal edition to all articles published within that journal. The best research institutions were selected based on the largest number of articles published during all editions of the journal.

The chart below presents the percentage ratio of articles from top institutions (based on their ranking of total papers).Top affiliations were grouped by their rank into the following tiers: top 1-10, top 11-20, top 21-50, and top 51+. Only articles with a recognized affiliation are considered.

During the most recent 2022 edition, 0.00% of publications had an unrecognized affiliation. Out of the publications with recognized affiliations, 0.00% were posted by at least one author from the top 10 institutions publishing in the journal. Another 0.00% included authors affiliated with research institutions from the top 11-20 affiliations. Institutions from the 21-50 range included 0.00% of all publications and 100.00% were from other institutions.

Returning Authors Index

A very common phenomenon observed among researchers publishing scientific articles is the intentional selection of journals they have already attended in the past. In particular, it is worth analyzing the case when the authors participate in the same journal from year to year.

The Returning Authors Index presented below illustrates the ratio of authors who participated in both a given as well as the previous edition of the journal in relation to all participants in a given year.

Returning Institution Index

The graph below shows the Returning Institution Index, illustrating the ratio of institutions that participated in both a given and the previous edition of the conference in relation to all affiliations present in a given year.

The experience to innovation index

Our experience to innovation index was created to show a cross-section of the experience level of authors publishing in a journal. The index includes the authors publishing at the last edition of a journal, grouped by total number of publications throughout their academic career (P) and the total number of citations of these publications ever received (C).

The group intervals were selected empirically to best show the diversity of the authors' experiences, their labels were selected as a convenience, not as judgment. The authors were divided into the following groups:

  • Novice - P < 5 or C < 25 (the number of publications less than 5 or the number of citations less than 25),
  • Competent - P < 10 or C < 100 (the number of publications less than 10 or the number of citations less than 100),
  • Experienced - P < 25 or C < 625 (the number of publications less than 25 or the number of citations less than 625),
  • Master - P < 50 or C < 2500 (the number of publications less than 50 or the number of citations less than 2500),
  • Star - P ≥ 50 and C ≥ 2500 (both the number of publications greater than 50 and the number of citations greater than 2500).

The chart below illustrates experience levels of first authors in cases of publications with multiple authors.

Educational Opportunities in Service Science Management, Engineering, and Technology

The International Journal of Service Science, Management, Engineering, and Technology opens doors to a plethora of learning opportunities and career possibilities for researchers, scholars, and students around the globe. However, it's important to note that along with an aptitude for research, gaining academic credentials such as master's degrees is often key to digging deeper into these fields and achieving career success. For those interested, we also provide some resources on career paths in related fields. This includes a comprehensive guide on how to become a teacher in Nevada with a master's degree. This guide covers all aspects of the teaching profession in Nevada, along with the academic and professional requirements needed, to assist those considering a career in academia or education in a nuanced field like service science management. This balance of practical, professional information and rigorous academic research is designed to provide readers with a well-rounded understanding of the sector's landscape and varied opportunities.

Top Publications

  • Agile Innovation: The Complementarity of Design Thinking and Lean Startup

    (2020)
    70 Citations
  • Profiting From Digital Transformation?: Combining Data Management and Artificial Intelligence

    (2021)
    17 Citations
  • Deploying Cloud-Based Healthcare Services: A Holistic Approach

    Vikas Kumar;Aashish Bhardwaj

    (2020)
    9 Citations
  • Standards and Regulatory Compliances for IoT Security

    Manju Lata;Vikas Kumar

    (2021)
    9 Citations
  • Ensuring the Success of Management Accounting Change in IT Departments of Public Organizations

    Christoph Ertl;Alexander Bogislav Herzfeldt;Sebastian Floerecke;Helmut Krcmar

    (2020)
    9 Citations
  • Trust Management: Social vs. Digital Identity

    Vikas Kumar;Prasann Pradhan

    (2020)
    9 Citations
  • Electronic Healthcare Records: Indian vs. International Perspective on Standards and Privacy

    Aashish Bhardwaj;Vikas Kumar

    (2021)
    6 Citations
  • Implementing Sustainable Procurement Strategy in the Oil and Gas Sector: Analytic Hierarchy Process Approach

    Mohammed Hasan AlHashmi;Mehmood M. Khan;Mian M. Ajmal

    (2021)
    3 Citations
  • Bio-CAPTCHA Voice-Based Authentication Technique for Better Security and Usability in Cloud Computing

    Omar Ahmed Hedaia;Ahmed Shawish;Essam H. Houssein;Hala Helmy Zayed

    (2020)
    3 Citations

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Best Scientists Contributing to This Journal