Scott R. Swanson

Scott R. Swanson publication distribution in Business and Management in 2026

The chart shows the distribution of publications by all Research.com ranked scientists in the field of Business and Management in 2026. The highlighted bar marks where Scott R. Swanson sits on this spectrum.

Scott R. Swanson D-index placement in Business and Management in 2026

The chart shows the D-index (discipline H-index) distribution of Business and Management scientists ranked by Research.com in 2026. The highlighted bar marks where Scott R. Swanson sits on this spectrum.

Best Publications

• The Role of Relationship Quality in the Stratification of Vendors as Perceived by Customers

  Michael J. Dorsch;Scott R. Swanson;Scott W. Kelley

  1134
  Citations

• A model of fan identification: antecedents and sponsorship outcomes

  Kevin Gwinner;Scott R. Swanson

  1096
  Citations

• Service recovery attributions and word‐of‐mouth intentions

  Scott R. Swanson;Scott W. Kelley

  515
  Citations

• The effects of perceived service quality on repurchase intentions and subjective well-being of Chinese tourists: The mediating role of relationship quality

  Lujun Su;Scott R. Swanson;Xiaohong Chen

  464
  Citations

• The effect of destination social responsibility on tourist environmentally responsible behavior: Compared analysis of first-time and repeat tourists

  Lujun Su;Scott R. Swanson

  444
  Citations

• Perceived corporate social responsibility's impact on the well-being and supportive green behaviors of hotel employees: The mediating role of the employee-corporate relationship

  Lujun Su;Scott R. Swanson

  423
  Citations

• WHAT MAKES MAVENS TICK? EXPLORING THE MOTIVES OF MARKET MAVENS INITIATION OF INFORMATION DIFFUSION

  Gianfranco Walsh;Kevin P. Gwinner;Scott R. Swanson

  409
  Citations

• Attributions and Outcomes of the Service Recovery Process

  Scott R. Swanson;Scott W. Kelley

  285
  Citations

• Reputation and intentions: The role of satisfaction, identification, and commitment

  Lujun Su;Scott R. Swanson;Sydney Chinchanachokchai;Maxwell K. Hsu

  257
  Citations

• Image Transfer In Corporate Event Sponsorship: Assessing The Impact Of Team Identification And Event-Sponsor Fit

  Kevin P. Gwinner;Brian V. Larson;Scott R. Swanson

  221
  Citations

• The Effect of Tourist Relationship Perception on Destination Loyalty at a World Heritage Site in China: The Mediating Role of Overall Destination Satisfaction and Trust

  LuJun Su;Maxwell K. Hsu;Scott Swanson

  220
  Citations

• Motivations of college student game attendance and word-of-mouth behavior: the impact of gender differences

  S. R. Swanson;K. Gwinner;B. V. Larson;S. Janda

  216
  Citations

• CRITICAL INCIDENTS IN TOURISM: FAILURE, RECOVERY, CUSTOMER SWITCHING, AND WORD‐OF‐MOUTH BEHAVIORS

  Scott R. Swanson;Maxwell K. Hsu

  192
  Citations

• Grocery store image, travel distance, satisfaction and behavioral intentions: Evidence from a Midwest college town

  Maxwell K. Hsu;Yinghua Huang;Scott Swanson

  189
  Citations

• The Effect of Recovery Locus Attributions and Service Failure Severity on Word-of-Mouth and Repurchase Behaviors in the Hospitality Industry

  Scott R. Swanson;Maxwell K. Hsu

  175
  Citations

• The impact of tourism activity type on emotion and storytelling: The moderating roles of travel companion presence and relative ability

  Lujun Su;Jin Cheng;Scott R. Swanson

  164
  Citations

• Art for Art's Sake? An Examination of Motives for Arts Performance Attendance

  Scott R. Swanson;J. Charlene Davis;Yushan Zhao

  163
  Citations

• Destination perceptions, relationship quality, and tourist environmentally responsible behavior

  Xuehuan He;Dongbin Hu;Scott R. Swanson;Lujun Su

  148
  Citations

• How does perceived corporate social responsibility contribute to green consumer behavior of Chinese tourists: A hotel context

  Lujun Su;Scott R. Swanson;Maxwell Hsu;Xiaohong Chen

  143
  Citations

• The relationship of differential loci with perceived quality and behavioral intentions

  Scott R. Swanson;J. Charlene Davis

  136
  Citations