Impact Score 2.31
Electronic Commerce Research and Application (ECRA)
CALL FOR PAPERS
Special Issue on:
Electronic Commerce in the Artificial Intelligence Era
Recent advancements of artificial intelligence (AI) have been transforming the electronic commerce (eCommerce) industry. Using AI, eCommerce businesses not only operate workflow automation through robotic process automation but also understand their customers better and offer relevant products at the right time. There are many examples and use cases. For example, Chatbots and other eCommerce virtual assistants with voice-based interactions could effectively respond to their inquiries and provide customer support. By using AI capabilities such as self-learning algorithms and natural language processing (NLP), they are enhancing the impact of AI in eCommerce. AI personalization in eCommerce marketing can also enable eCommerce firms to analyze customers’ behavior and make precision recommendations for their customers. Another prominent AI use-case area is electronic financial service including mobile payment, credit system, and financial service using AI innovation. For example, Ant Financial, one of the largest global FinTech financial institutions in the world, has built up successful personal credit and financial services using AI-powered applications. Although we expect AI would be more impactful in eCommerce in the future, we also face the challenges brought by applying AI technologies. The challenges include ethical applications of advanced AI, governance, regulation, compliance, safety, and privacy.
This special issue calls for original high-quality papers addressing broad areas of eCommerce challenges and issues in AI era to provide technical, managerial, and policy implications. Topics of interest include, but are not limited to the following:
Open submission: September 1, 2021
Submission due: March 31, 2022
1st Round notification: June 30, 2022
Revision submission: September 30, 2022
2nd Round notification: December 31, 2022
Final version submission: March 31, 2023
The publication of Special Issue papers occurs as soon as possible after their completion using a method called ‘Article-Based Publication’ (ABP). This ensures the rapid publication of individual papers. Our experience suggests that acceptance occurs between 6 to 12 months after a paper’s initial submission, and if it is accepted, it will reach publication in just a month. Authors are encouraged to submit their papers as early as possible to accelerate the review process. For further enquiries, please contact the Managing Guest Editor.
Submissions are not batched for reviewing, but instead will be handled under review as they are received. ECRA’s Guest Editors (GE) or Senior Editors (SE) will assist with the reviewing process. The editors will aim at returning first reviews to authors no later than 90 days from the date of submission. ECRA adopts a developmental reviewing approach for Special Issues, to help authors to achieve high-quality final publications. Second and third round reviews, as needed, will be completed on an expedited basis, if authors can turn in their revisions quickly. Authors will be given an indication as early as possible of rejection for the Special Issue, based on the first reading by the Special Issue Editors. Inappropriately targeted or under-developed papers will be returned immediately with feedback.
All papers should be submitted via ECRA’s submission system at https://www.editorialmanager.com/ecra/default.aspx. Authors should follow Elsevier’s manuscript format, which can be found on the journal’s homepage at https://www.journals.elsevier.com/electronic-commerce-research-and-applications/.
Managing guest editor: Yun Xu, Southwestern University of Finance and Economics, China, [email protected]
Taekyung Kim, Kwangwoon university, South Korea, [email protected]
Xusen Cheng, Renmin University of China, [email protected]
Dan J. Kim, University of North Texas, USA, [email protected]