20 Best Emergency Management Software in 2023

20 Best Emergency Management Software in 2023
Imed Bouchrika, Phd by Imed Bouchrika, Phd
Chief Data Scientist & Head of Content

Modern technology has become more proficient in giving logistical and high-priority support to first responders, allowing emergency management to become more substantial. The best emergency management software are created to help responders develop and improve time management and organizational skills. They are also created for certain use cases so that workers tasked to respond to emergencies can act fast and decisively (Emergency Management Degree, n.d.).

The problem no longer lies in why emergencies happen—it now lies in how businesses deal with them. In this article, we have looked into today’s best emergency management software, along with their key features and pricing.

Best Emergency Management Software Table of Contents

  1. A Business Must-Have: An Emergency Management Plan
  2. Why an Emergency Management Software Is Important
  3. List of 20 Best Emergency Management Software

A Business Must-Have: An Emergency Management Plan

If your business experiences an emergency and is not prepared with an emergency management plan, you are most likely to face grave and long-term consequences. These consequences might be related to different operational, public relations, and legal issues. Worse, they could put you out of business.

At least 29% of businesses that experienced a serious crisis from 2014 to 2019 claim that they have no team dedicated to emergency preparedness. The other 28.9% do not know if their emergency management plans are updated. Other glaring emergency management statistics you should know are listed below.

General Emergency Management Statistics

  1. Only 23% of businesses felt their different emergency management functions are well implemented. (PWC).
  2. 75% of businesses stated that technology has enabled the coordination of their emergency response team. (PWC).
  3. Assessing top risk scenarios (50%) and engaging multifunctional staff members (46%) are the key steps observed by businesses implementing emergency preparedness (Deloitte).

organizations planning to grow investments in building resilience

The Need for an Emergency Management Strategy

  1. 69% of industry leaders disclosed that they experienced an emergency over a five-year period, with the average number of emergencies being three. (PWC).
  2. In 2019, 95% of businesses admitted that they assumed an emergency to happen within the next two years.(PWC).
  3. 30% of board members that experienced past emergencies said their reputations were redeemed in less than a year. 16% of them took four years or more. (Deloitte).
  4. 49% of respondents engage with management to dig deeper into their emergency preparedness efforts; however, only half say that board members and management have certain conversations about emergency prevention. (Deloitte).

Source: Deloitte

Communication During Emergencies

  1. 59% of business communicators stated that they have already drafted a communications strategy. (JOTW).
  2. 62% of businesses used an emergency response plan during COVID-19. (PWC).
  3. 41% of businesses revealed that communication protocols were part of their emergency management unit.

organizations with playbooks for emergency situations

Other Emergency Management Facts

  1. 95% of industry leaders say their emergency management capabilities should be improved. (PWC).
  2. 32% of businesses say they implement emergency training or simulations (Deloitte).
  3. 80% of industry leaders reported that their emergency response plans consider the physical and emotional needs of their employees (Deloitte).

Why an Emergency Management Software Is Important

There is no way to predict or stop emergencies from happening. Yet, there are ways and software systems that can help you mitigate their effects as efficiently as possible. And there are several benefits to using one.

Source: Deloitte

Promotes productivity

The best emergency management software promotes productivity by eliminating guesswork and observing a set procedure, such as identifying a problem, categorizing the emergency, setting a priority level, responding to the incident, and analyzing whether or not trends and patterns to such an incident exist (Murphy, 2019).

Helps with reporting documentation

Directors, shareholders, or other stakeholders want to see certain reports and their effectiveness on a regular basis. An emergency management system can make it easier to record performances and the utilization of products and services.

Source: Deloitte

Visibility and credibility

Issues and complaints will come along the way, and this is where the emergency management tool comes in. It lets the other party manage expectations and check if the problem is being probed. On the other hand, customers who feel that they are being listened to and cared for will see your business as something credible.

Fast resolutions and leading service

Prioritized problems are more likely to get attended to quickly. As a result, you will earn respect and a reputation for top-notch service.

Data feedback

Gathering data that comes into the system is important. In this way, you can review the time spent on every ticket, the speed of handling every priority level, trends and patterns of emergencies, the severity of emergencies, and the difficulty of emergencies to resolve.

List of 20 Best Emergency Management Software

1. D4H: Available Independently or As an Interrelated Suite

D4H dashboard

D4H‘s products are available independently or as an interrelated suite. When interrelated together, data will smoothly flow from your department to the field and vice versa. Your D4H account can be accessed on a mobile device or computer without having to worry about hosting servers. At the same time, your service is being monitored on D4H’s cloud infrastructure to guarantee that it is always 100% available.

Key Features

  • Search
  • Custom map views
  • Event calendar
  • Facility pre-planning data
  • In-vehicle navigation
  • Incident report checklists
  • Pictometry imagery
  • Scheduling
  • Dispatch management
  • Equipment tracking
  • Inventory control
  • Maintenance scheduling
  • Warranty tracking
  • Training support
  • Can be used across devices
  • 24/7 live support

Price

  • Free trial
  • Personnel and training, from $1,000 per year
  • Equipment management, from $1,000 per year
  • Incident management, from $3,300 per year
  • Incident reporting, from $750 per year

2. ePACT: Helps Your Recreation and Community Events Running Smoothly

ePACT dashboard

ePACT‘s emergency forms automation helps organizations keep their recreation and community events running smoothly. Some of its cost-effective features are waivers, COVID-19 screening, and emergency communications. It can also be integrated with recreation management solutions, like Daxko, ActiveNet, Traction Rec, and RecTrac.

Key Features

  • Check-in/check-out
  • Status tracking
  • Child care
  • Digital signature
  • Attendance management
  • Multi-channel communication
  • Communication management
  • Document management
  • Email management
  • Employee management
  • Forms management
  • Offline access
  • Recurring/subscription billing
  • Archiving and retention
  • API

Price

  • Free trial
  • $3 per user per month

3. BeSafe

BeSafe dashboard

BeSafe enables its users to share vital information as they happen. Its cloud technology gives detailed and accurate information, which includes key contact data, building features, and more. It has been approved by security professionals, facilities management professionals, school administrators, and emergency response personnel.

Features

  • Rapid distribution of accurate, updated building information
  • Interactive digital floorplans
  • Provides fire personnel access to critical information like hazardous material locations, emergency contact data, or where to find utility shutoffs
  • Safest in and out routes
  • Allows for full agency cooperation

Price

$20 per month

4. Navigate360: Hosts an Extensive Suite of Preparedness, Intervention and Prevention, and Wellness Solutions

Navigate360 dashboard

Navigate360 hosts an extensive suite of preparedness, intervention and prevention, and wellness solutions that keep communities safe and thriving. It strives to find solutions to pressing issues, such as violence in schools, work and worship environments, and other places. To combat the frequency of violence, it deals with mental health and concerning behaviors. This solution is trusted by many schools, health care facilities, workplaces, and communities in partnership with first responders and local law enforcement.

Features

  • K-12
  • School district
  • Facility management

Price

  • Free trial
  • $1,000 per year

5. DisasterLAN: The Software for Everyday Operations, Event Management, and Emergency Preparedness and Response

DisasterLAN dashboard

DisasterLAN is a mobile-friendly, web-hosted software for everyday operations, event management, and emergency preparedness and response. It brings real-time resources for secure communications, workflow-dependent information management, and situational awareness. It has been effectively deployed for large-scale emergency management. It also includes resources for university emergency management, health care, transportation, and utilities.

Features

  • Templates
  • Alerts/escalation
  • Status tracking
  • Mass notifications
  • Communication management
  • Contact management
  • Audit trail
  • Data visualization
  • Incident reporting
  • Issue management
  • IT incident management
  • Safety incident management
  • Document management
  • Audit management
  • Inspection management
  • Task management
  • Safety management
  • Risk assessment
  • Disaster recovery
  • Real-time reporting
  • Training management
  • Workflow management

Price

  • Free trial
  • Contact DisasterLAN for more pricing information.

6. Adashi C&C: Helps Commanders Manage Daily Incidents and Big-Scale Disasters

Adashi C&C dashboard

Adashi C&C helps commanders manage daily incidents and big-scale disasters. It provides police and fire commanders with improved situational awareness, enhanced interoperability, and comprehensive accountability tracking. Used by public safety agencies across the globe, this tool is continuously expanding its functionalities to revamp emergency management.

Key Features

  • Real-time collaboration
  • Map-based management
  • All-hazards database management
  • CAD and RMS integration
  • NIMS-based command
  • Benchmarks and checklists
  • Pre-plans
  • Incident action plan
  • Electronic drawing board

Price

Contact Adashi C&C to discover their subscription prices.

7. ArcGIS Emergency: Alleviates, Responds to, and Recovers From Threats and Disasters

ArcGIS Emergency dashboard

ArcGIS Emergency is composed of a set of readily available apps, maps, and best practices that back mission-critical tasks in emergency management. These features carry out a platform to alleviate, respond to, and recover from threats and disasters.

Features

  • Mapping
  • Field operations
  • Spatial analysis and data science
  • Imagery and remote sensing
  • Real-time visualization and analytics
  • 3D visualization and analytics
  • Data management

Price

  • $100 per year

8. Vector LiveSafe: A Fail-Safe Mobile Software for Risk Management, Emergency Notifications, and Two-Way Safety and Security Communications

Vector LiveSafe dashboard

Vector LiveSafe is a fail-safe mobile software for risk management, emergency notifications, and two-way safety and security communications. It provides all of the incumbent solutions to keep organizations safe and informed. It combats lone worker risks, COVID-19 health concerns, sexual harassment and assault incidents, and other physical and security threats.

Key Features

  • Activity tracking
  • Status tracking
  • Collaboration tools
  • SMS messaging
  • Email alerts
  • Multi-channel communication
  • Risk alerts
  • Geographic maps
  • Geolocation
  • Geotargeting
  • Operational risk management
  • Response management
  • Real-time reporting
  • Predictive analytics
  • Reporting/analytics

Price

Contact Vector LiveSafe for more pricing information.

9. ARCOS Incident Manager: Assists Organizations in Transitioning From Regular Operations to Emergency Response and Recovery

ARCOS Incident Manager dashboard

ARCOS Incident Manager assists organizations in transitioning from regular operations to emergency response and recovery. It can mobilize and manage emergencies in just a few minutes. It also works well with HRMS, OMS, document management, and other emergency management systems.

Key Features

  • Send a message via text, email, push notifications, or text-to-speech phone call
  • Easily filterable and searchable event logs
  • Detailed reports
  • Automated document routing
  • Document repository
  • Extra notification options
  • SIREN and mass calling
  • Unique schedule viewing for on-call employees
  • Advanced personal scheduling
  • Automatic updating of employee records
  • Automatic identification of employee qualifications
  • Real-time acceptance of roles
  • Role acceptance via mobile phone or telephone
  • Event location check-in
  • API

Price

Contact ARCOS for more pricing details.

10. WebEOCx: Handles Workplace Violence and Infrastructure or Natural Disasters

WebEOC dashboard

WebEOCx is an emergency management platform that handles workplace violence and infrastructure or natural disasters. It includes an Incident Action Plan (IAP) that allows administrators to make responses to different events or disasters. It lets on-field agents gather and record data, get emergency alerts, perform assessments, and construct incident reports in the field.

Key Features

  • Backup log
  • Backup scheduling
  • Certification and licensing
  • Compliance tracking
  • Compression
  • Continuous backup
  • Corrective and preventive actions
  • Dispatch management
  • Event management
  • Evidence management
  • Field reporting
  • Status tracking
  • Disaster recovery
  • Training management
  • Court management integration
  • Environmental compliance
  • GIS integration
  • Geographic maps
  • Incremental backup
  • Inspection management
  • Investigation management
  • Local server options
  • Data import/export
  • Multiple format support
  • Multiple system support
  • Archiving and retention
  • Real-time reporting
  • Remote server options
  • Retention policy
  • Version control
  • Visitor management
  • Web access/restoration
  • Encryption
  • OSHA recordkeeping
  • API

Price

Contact WebEOCx for pricing inquiries.

11. Crises Control: Keeping Communication Lines Always Open for Organizations

Crises Control dashboard

Crises Control makes it simple to send notifications to people at once to keep communication lines open for organizations. This feature enables a quick, individual response with an automatic audit trail. This tool also minimizes the effects on people’s safety and impact on organizations and the environment by providing up-to-the-minute notifications.

Key Features

  • Risk alerts
  • Scenario planning
  • On-call scheduling
  • Location tracking
  • Interaction tracking
  • Progress tracking
  • Campus notifications
  • Mass notifications
  • Chat/messaging
  • Multi-channel communication
  • Incident reporting
  • Audit trail
  • Corrective actions
  • Device targeting
  • Event-triggered actions
  • Geographic maps
  • Geolocation
  • Geotargeting
  • Corrective and preventive actions

Price

  • Free trial
  • Quote-based
  • Starts at $2 per user per year

12. Omnigo: Identifies Safety Issues, Patterns and Trends, and Hotspots Across an Organization

Omnigo dashboard

Omnigo is an incident reporting and security management software that identifies safety issues, patterns and trends, and hotspots across an organization. It enables users to simplify the reporting process and generate a number of statistics for schools, corporations, hospitals, casinos, government, and more. Its broad range of customizable modules also let it adapt to various environments for law enforcement and security professionals.  These modules include workplace violence, arrest and booking, traffic stop, investigations, emergency response, equipment tracking, and risk management.

Key Features

  • Risk assessment
  • Audit management
  • Badge management
  • Case management
  • Court management integration
  • Crime scene management
  • Dispatch management
  • Employee management
  • Criminal database
  • Subject profiles
  • Evidence management
  • Investigation management
  • Registration management
  • Safety incident management
  • Security management
  • Visitor tracking
  • Visitor management
  • Field reporting
  • Data management
  • Reporting and statistics

Price

  • Free trial
  • Starts at $115 per feature/month

13. Rave Alert: A Top FedRAMP-Authorized Mass Notification Software

Rave Alert dashboard

Rave Alert is a top FedRAMP-authorized mass notification software that swiftly and reliably sends messages in only three clicks. These messages can be sent through text, voice, email, desktop, social media, and more. It is commonly used by K-12 schools, higher education institutions, corporations, health care organizations, and federal, state, and local governments. Rave Alert works perfectly in tandem with its fire department software designed for first responders and emergency managers.

Key Features

  • Alert/notifications
  • Mass notifications
  • Two-way communication
  • Contact management
  • Scenario planning
  • Geotargeting
  • Incident reporting
  • Incident management
  • Task management
  • Policy management
  • Disaster recovery

Price

Contact Rave Alert to request pricing information.

14. SnapComms: An End-to-End Employee Communication and Critical Event Management Software

SnapComms dashboard

SnapComms is an end-to-end employee communication and critical event management software built with all workplaces in mind. Its powerful, visual solutions receive 100% message readership over mobile, desktop, and digital display no matter where employees are working. It is used by IT, communications, human resources, compliance, security, and other business types globally.

Key Features

  • Multi-screen support
  • Auto update
  • Automated scheduling
  • Digital signage
  • File sharing
  • Notification scheduling
  • Layout and design
  • Visual editor
  • Remote display management
  • Event-triggered actions
  • Risk alerts
  • Contextual targeting
  • Campaign segmentation
  • Customizable branding
  • Device targeting
  • Benchmarking
  • Employee recognition
  • Engagement tracking
  • Performance management
  • Feedback management
  • Pulse surveys
  • Survey/poll management
  • Newsletter management
  • Audit trail
  • Disaster recovery
  • Safety incident management
  • Active directory integration
  • Data import/export
  • Real-time reporting
  • SSL security
  • XML/RSS
  • Third-party integrations
  • API

Price

  • Free trial
  • Contact SnapComms for more pricing information.

15. AlertFind: Delivers Communication Through Text Message, Mobile Phone, Landline, and Email During Emergencies

AlertFind dashboard

During emergencies or unexpected events, AlertFind can deliver communications through text message, mobile phone, landline, and email. Its notification system allows users to immediately reach out to each employee to alert them of sudden threats, give them the necessary information, and obtain updates as they happen.

Key Features

  • Risk alerts
  • Multi-language alerts
  • Mass notifications
  • Contact management
  • Multi-channel communication
  • Communication management
  • Incident management
  • Problem management
  • Configuration management
  • Compliance management
  • Geotargeting
  • Scenario planning
  • Disaster recovery
  • Real-time data
  • Real-time reporting
  • API

Price

  • Free trial
  • Contact AlertFind to know their pricing details.

16. OpsGenie: Can Predict Possible Issues That May Arise

Opsgenie dashboard

OpsGenie does not disappoint when it comes to emergency management for always-on-service businesses. It has various levels that you can choose from depending on your business requirements. What users find amazing about it is its ability to predict possible issues based on specific signals.

Key Features

  • Alert functionality and enrichment
  • Chat/messaging
  • Video conferencing
  • On-call scheduling
  • Scenario planning
  • Collaboration tools
  • Event logs
  • Event-triggered actions
  • Status tracking
  • CPU monitoring
  • FTP monitoring
  • KPI monitoring
  • Server monitoring
  • Mail server monitoring
  • Transaction monitoring
  • Problem management
  • Remediation management
  • Application management
  • File sharing
  • Service level agreement
  • Corrective and preventive actions
  • Audit trail
  • Issue auditing
  • Disaster recovery
  • Uptime reporting
  • API

Price

  • Free trial
  • Free plan up to five users
  • Starts at $9 per user per month

17. RemoteComply: A Dynamic, Regulatory Risk Management Solution

RemoteComply dashboard

RemoteComply delivers a dynamic, regulatory risk management solution to support emergency communications, incident response, the management of policies and procedures, business continuity planning, and vendor management. It comprises six integrated products: Emergency Notification, Incident Response Tracking, Policy Management, Business Continuity Planning, and Vendor Management/Third-Party Risk Assessment.

Key Features

  • Risk alerts
  • Auditing
  • Attestation
  • Event logs
  • Approval process control
  • Business process control
  • Scenario planning
  • Backup scheduling
  • Continuous backup
  • Incident reporting
  • Risk assessment
  • Disaster recovery
  • Compliance management
  • IT risk management
  • Response management
  • Exceptions management
  • Sourcing management
  • Legal risk management
  • Operational risk management
  • Reputational risk management
  • Risk analytics and reporting
  • Risk scoring
  • Geolocation
  • Geotargeting
  • Disaster recovery
  • Multiple system support
  • Performance metrics
  • Policy library
  • Policy creation
  • Policy metadata management
  • Purchasing and receiving
  • Remote server options
  • Transaction history
  • Vendor master data management
  • Version control

Price

  • Quote-based
  • Starts at $500 per feature per month

18. Swift911: Effectively Relays Mass Notifications Within Organizations

Swift911 dashboard

Swift911 is an alert and emergency notification system that helps organizations effectively relay mass notifications during incidents. It also offers integration with third-party property, learning, point-of-sale, and other systems. It is used across utility, education, government, and different sectors.

Key Features

  • Chat/messaging
  • SMS messaging
  • Alerts/notifications
  • Email alerts
  • Two-way communication
  • Contact management
  • Scenario planning
  • Incident management
  • Geotargeting
  • API

Price

Starts at $1

19. Lynx: A Cloud-Based Bus Routing and Fleet Maintenance Solution for Bus Contractors and School Districts

Lynx dashboard

Lynx is a cloud-based bus routing and fleet maintenance solution used by bus contractors and school districts. Some of its notable features include GPS tracking, routing, fuel tracking, and SIS-integration, among others. For the parents, it is the addition of special student-related cases, like medical concerns and custody issues. It also keeps a record of parent or guardian contact information to ensure the safety and security of its passengers.

Key Features

  • Cost tracking
  • Dispatch management
  • Driver management
  • Field trip management
  • Fuel tracking
  • GPS
  • Location tracking
  • Route optimization
  • Maintenance scheduling
  • Parts management
  • Repair tracking
  • Territory management
  • Vehicle information
  • Warranty tracking
  • Work order management
  • Parent portal
  • Service history
  • Status tracking
  • Student information/records
  • API

Price

  • Free trial
  • Starts at $1,795 per feature

20. AlertMedia: Guarantees Solid Safety Communication Across Organizations

AlertMedia dashboard

Hosted within the cloud and backed by partner mobile applications, AlertMedia is a multi-channel emergency notification tool designed to guarantee solid safety communication across organizations. It integrates monitoring services with reporting capabilities offering data-driven feedback to track progress and see the efficiency of organizations. With the commitment of its monitoring team, it can send fast response to field audience locations during critical situations.

Key Features

  • Blogs
  • Commenting/notes
  • Social media integration
  • Screen sharing
  • Video conferencing
  • Notification scheduling
  • Activity tracking
  • Email tracking
  • Status tracking
  • Multi-channel communication
  • Multi-language
  • Campaign analytics
  • Campaign scheduling
  • Campaign segmentation
  • Drip campaigns
  • Employee database
  • Workflow management
  • Risk alerts
  • Risk assessment
  • Engagement tracking
  • Event calendar
  • Event-triggered actions
  • File sharing
  • Device targeting
  • Geographic maps
  • Geolocation
  • Incident management
  • Interaction tracking
  • Knowledge management
  • Location tracking
  • Meeting management
  • Disaster recovery
  • Threat intelligence
  • Chat history
  • Purchasing and receiving
  • Subscription management
  • Audit trail
  • Survey/poll management
  • Third-party integration
  • Active directory integration
  • Data import/export
  • Real-time monitoring and updates
  • Real-time data, analytics, and reporting
  • Reminders
  • OSHA compliance
  • API

Price

  • Free trial
  • Contact AlertMedia for pricing inquiries.

Preparation Is Always the Key to Survival

Emergencies, such as natural disasters, hazardous accidents, and even terrorist attacks, are inevitable. Many find it unpleasant to tackle these distressing situations, but ignoring them can only increase the odds of their occurrence and their corresponding consequences. Emergency preparedness is a matter of life and death. And this applies not just to your business, but also to the lives of people working for you, the families relying on your products and services, and your own family too (Walden University, n.d.).

Emergency response combines multiple disciplines to provide adequate solutions to natural and man-made disasters. It involves scientists deeply engaged with the best ELN software in their laboratories and the top minds in leadership in management for critical response effectivity.

 

References:

  1. Emergency Management Degree. (n.d.). 5 Software Programs Used in Emergency Management. Emergency Management Degree.
  2. GoodFirms. (n.d.). Incident Management Software. GoodFirms.
  3. Murphy, S. (2019, October 12). Benefits of Having Good Incident Management Software. WakeUpMag.
  4. PwC. (n.d.). Global Crisis Survey 2021. PwC.
  5. Ochieng, A. (2020, September 21). 13 Best Incident Management Software. StartUpLift.
  6. Strong, F. (2019, March 11). The 2019 JOTW Communications Survey| Trends in Corporate Communications and Public Relations. SlideShare.
  7. Walden University. (n.d.). Why Emergency Preparedness Matters. Walden University.

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